Easily track your Purolator parcels within seconds using TrackingMore. Enter your Purolator tracking number and check the current location of your package.
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Purolator is a courier company in Canada that has been confidently shipping for 60 years. Purolator tracking service is a professional way to track your delivery. Each package is assigned a unique tracking number, allowing you to monitor its progress until it reaches its destination.
Purolator's tracking system is accessible both domestically and internationally. You can track your package easily through the Purolator site, an international tracking system to monitor real-time updates about your parcel. You can find information about the current location, estimated time, and delivery status through the Purolator tracking system.
Purolator is Canada's courier service, offering worldwide package deliveries. Purolator updates its customer on the current status of their package. That will enhance their experience and make them hassle-free. Generally, you can track the status of your package by using various methods, including their official website, Mobile application, and a third-party parcel tracking platform like TrackingMore.
To track your package with the Purolator mobile application, follow these simple steps.
To track your package, follow these steps.
With a powerful tracking API covering 1338 LSPs worldwide, TrackingMore provides a one-stop tracking service. If you have many other packages that belong to different LSPs, you can track them in TrackingMore.
The tracking number is an exclusive code assigned to a specific package. It is primarily used to track the package's location. This number is essential for the sender and receiver to determine the parcel’s real-time status.
The Purolator tracking number is a unique code of 12 characters that is printed on the shipment. After completing all the corresponding procedures with the shipping logistics, the sender receives this code via email. The code design is unique for each parcel; it either contains three alpha characters and nine numeric characters or is entirely numeric.
Below are the common Purolator tracking number formats and examples.
- 12 digits: 945234654987
- Three letters + 9 digits: WDR987234765
The PIN is the specific code assigned to the package such as the package identification number. It can provide real-time updates about the package. Purolator offers the tracking service by using the PIN and reference number as the tracking number. You can get both the PIN and reference number from the sender typically.
Below is an explanation of the various logistical statuses of Purolator parcels.
Status | Explanation |
Received by Purolator at <pickuo address> OR Received by Purolator |
The package has been delivered to the Shipper of the Purolator for the carriage |
Corrective Action – Currently in Transit |
This package is in transit to the Purolator facility. |
Shipment in transit |
This package is in transit for the facility of the Purolator. |
On Purolator Vehicle for delivery |
This order is moved to its destination. |
Left <location> |
A Purolator shipment has been left for this order |
Arrived at<location> |
The shipment has been delivered to the Purolator location |
New tracking number assigned - <new PIN> |
A new tracking number is assigned to the package |
Attempted delivery – Customer closed |
Delivery was attempted, but the address mentioned was closed. |
Address correction required |
Correction in address is required for the delivery. |
Attempted Delivery – Receiver unavailable |
The package was delivered, but the receiver was not available at its location. |
Attempted Delivery – Receiver Refused |
The package was delivered, but the receiver refused to accept it. |
Scheduled delivery appointment required |
Delivery requires an appointment for the completion of the delivery. |
The customer requested PM Delivery. |
An appointment for delivery is required for completion in the afternoon/evening. |
Pending Customer clearance |
Shipment is waiting for clearance by its customs. |
Delayed due to weather |
The bad weather condition has delayed the package's transit. |
Mechanical Delay – currently in transit |
The existing mechanical issue has delayed the transit. |
Delayed – Incomplete Shipment |
A shipment of multi-piece is delayed temporarily. |
Available for pickup |
The package is available for pickup at the Purolator location, as mentioned in the box. |
Left<location> OR In Transit in U.S. |
U.S. in Transit |
Delivered to the Receiver's Customs Broker |
The package has been delivered to the broker of the receiver for further processing. |
Cleared Custom at <location> |
The shipment has cleared customs at the mentioned address |
Delivered to<delivered address> OR Delivered |
The package has been delivered to the mentioned address |
No Scanning Detail Available |
No scanning detail is available such as the package may not relate to Purolator or scanned by Purolator. |
Invalid Tracking Number Entered – Please Re-enter |
The entered number is not valid. Re-enter the valid PIN. |
Purolator is an international logistics provider that principally works in Canada and the USA. This company was established in 1960 by Trans Canadian Couriers and was founded by two individuals. Later, it was merged with an oil company called Purolator. In 1987 the courier company returned to its original owners but retained its name.
Purolator's business scope is involved in delivering packages from domestic to international level. With a strong network in Canada and the USA, this courier service has generated a revenue of $2.6 billion in 2021. Today, the Purolator has 175 operation facilities and 104 shipping centers.
Over the years, Purolator has delivered billions of packages with no sign of slowing down. The significant development in the company has evolved from simple mailing parcels to digitalization.
Purolator is an excellent courier service in Canada that provides top-notch assistance to its customers. Here you will discover various options for contacting the Purolator support team.
Channel |
Phone |
Operation Hour |
Customer Service |
1-888-SHIP-123 (1-888-744-7123) |
Mon-Fri: 7 AM - 9 PM |
Freight Customer Service |
1-888-302-8819 |
Mon-Fri: 7 AM - 8 PM ET |
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