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Send proactive notification when shipment is under transit，pickup，delivered or any exceptions
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17TRACK is a one-stop tracking service platform founded in 2010. It has been translated into 30 different languages and sold in 220+ countries. 17TRACK has cooperated with more than 168 partners since it was established.
17TRACK says that millions of users use tracking services from around the world. TrackingMore is also focusing on providing tracking services to shoppers and sellers. TrackingMore works with businesses to help them reduce WISMO tickets and boost brand awareness. Every year, TrackingMore serves over 20 million shoppers and sellers to track more than 3 billion shipments and currently supports 1082 carriers, including DHL, UPS, FedEx, TNT, etc.
17TRACK specializes in the Chinese market for cross-border shipment tracking, whereas TrackingMore targets global consumers for both international and domestic shipment tracking worldwide. TrackingMore has a better understanding of the unique requirements of different markets and can serve different sizes of businesses in the United States, Europe, India, and Southeast Asia.
On the 17TRACK website, when you enter a tracking ID and then their system will detect the carrier name and show the tracking status accordingly. But the main problem is that 17TRACK detection not keeping updating, which means the accuracy of matching is to be checked. TrackingMore has the newest AI detection function, support to match the right courier, and get real-time shipping status without mistake.
17TRACK core service is shipment tracking. It offers an online package tracking service that has integrated tracking data with thousands of logistics carriers. The UI surface of 17TRACK shows that they mainly serve shoppers instead of sellers.
TrackingMore knows what is best for business sellers that offer a variety of features to make the post-purchase the best part of sales, including Branded tracking page, carriers integration, customer engagement notification, exception monitor, 24x7 customer support, and so on.
TrackingMore is focusing on making after-sales the best part of the consumer's shopping experience. Customer service isn't just what TrackingMore needs to do, it's the main factor for business success. Service determines whether the customer is a one-time buyer or a hard fan. TrackingMore stands to help businesses treat customers the way they've always wanted to but didn't know how.
TrackingMore offers numerous other feathers that 17TRACK does not (such as airline tracking and remote area checking, among others).
See more about: 17TRACK vs. TrackingMore
We are aware that 100% update notifications need to be not only timely but reliable, which is why TrackingMore is dedicated to delivering the best tracking services for eCommerce sellers, shoppers, and all other users. TrackingMore supplies 24x7 tech and customer service support, the price is the most cost-effective based on the same function. That's why TrackingMore becomes the first choice of partner for many eCommerce businesses.
TrackingMore customers across industries are transforming their businesses with the API integration.
Provide a completely seamless branded buyer's journey with TrackingMore. Our platform is designed to make online retail operations fast and more efficient so that your customers can have the perfect post-purchase experience.
"TrackingMore's tracking API has everything we need to relieve our customer team of the pressure caused by tons of WISMO requests, while fulfilling our customers' needs for higher shipment visibility."
– Min Chen, Senior Supply Chain Analyst, Shein
5X
Efficiency improved
60%
WISMO calls reduced
Simplify package tracking and bring transparency to your online marketplace. Optimize your platform by integrating TrackingMore’s powerful tracking API as a connecting bridge between sellers and buyers. Build trust and exceed expectations.
Kaufland, a prominent German hypermarket chain with over 1,400 stores, has seen innovation in its order tracking operations and an enhancement in team efficiency through the integration of the TrackingMore API.
81%
Decrease in order tracking time
30%
Rise in repeat customers
Partner up with TrackingMore and get a comprehensive, end-to-end shipment visibility for you. Establish a strong supplier network and boost customer satisfaction by providing transparent and real-time order tracking services to your customers.
"Based on the logistics tracking issues faced by merchants and their customers, we started using TrackingMore’s tracking API."
– Billy Zhu, Product Manager, Dropshipman.
<5%
Refund rate
30M+
Orders fulfilled
Manage order and optimize fulfillment processes with TrackingMore’s intuitive tracking API. Our platform is created to streamline all your order tracking needs, from quickly identifying shipment exceptions to shortening fulfillment turnaround times by spotting shipping bottlenecks.
Passport Shipping is an international carrier for 3PLs, handling millions of packages worldwide. After integrating TrackingMore API, Passport streamlined its holiday season traffic ultimately increasing its CSAT scores by 6%.
5%
Increase in OTD rates
27%
Reduction in problem resolution time
Integrate TrackingMore tracking API into your company’s MarTech stack and find more smarter marketing opportunities. Connect delivery data to your marketing automation systems and trigger personalized campaigns based on shipment status.
Bamko is a full-service promotional merchandising agency. TrackingMore helped Bamko achieve a 15% boost in customer retention, ultimately increasing the potency of its customers' brands.
95%
On-time delivery rate
75%
Reduction in data reconciliation time
TrackingMore’s powerful API is engineered for fast and stable integration into your tech ecosystem. Streamline your operational workflows and use data-driven tracking insights to provide exceptional services to your customers.
Denali is a global IT solutions leader that integrated TrackingMore’s API to provide a streamlined experience to its customers in the logistics industry. As a result, Denali saw its customer retention rise to 79%.
79%
Customer retention rate
9%
Reduction in operational costs
Ensure reliable and fast shipment verification and records with TrackingMore’s reliable tracking API. Gain secure, transparent order visibility in high-risk transactions and analyze tracking data to continually improve fraud prevention model.
Tabby is a Buy Now Pay Later (BNPL) financial service provider that integrated TrackingMore to combat transparency issues, resulting in a drastic decrease in customer-merchant conflicts and scam rates.
65%
Reduced scamming instances
73%
Lower merchant-buyer conflicts
Looking to automate shipment updates or improve your delivery efficiency? With TrackingMore's powerful API, you'll have all the tools at your fingertips to transform your customer's post-purchase journey.
