Worry no more about the whereabouts of your Lufthansa Cargo shipments. TrackingMore gives you real-time tracking updates about your package with just the AWB.
Invalid AWB number
Tracking your shipment is crucial for peace of mind, especially when dealing with international cargo. Lufthansa Cargo, one of the leading freight companies globally, offers a comprehensive package tracking system that helps you stay updated on your package’s journey.
Whether you are shipping valuable items or eagerly awaiting a personal item, Lufthansa Cargo tracking is essential for knowing the whereabouts of your shipment. Getting real-time updates on your package’s location keeps you informed and helps you plan accordingly.
This guide will walk you through tracking your shipment using the official Lufthansa air cargo tracking system and TrackingMore, a robust third-party tracking platform.
There are diverse ways to track Lufthansa Cargo shipments, each with unique advantages. These methods are as follows.
The official Lufthansa Cargo website allows customers to track their packages using the air waybill (AWB) or house air waybill (HAWB) numbers. The specific steps to follow for each approach are listed below.
AWB
To use the air waybill number to track your cargo, follow this procedure:
HAWB
Lufthansa Cargo also issues house air waybill (HAWB) numbers for goods forwarded by freight forwarders. Such cargo can also be tracked on the official website of Lufthansa Cargo using the HAWB. Follow the same procedure for tracking your package using an AWB number and select the HAWB option on the tracking page.
TrackingMore is an independent package tracking platform that helps users know the latest tracking status and whereabouts of their Lufthansa Cargo items using the procedure below.
TrackingMore simplifies Lufthansa Cargo tracking by providing the following easy-to-read tracking statuses.
Tracking Status |
Description |
Pending |
The cargo is being tracked. |
Booked |
The package information has been sent, waiting for the logistics provider to pick up the cargo. |
Received |
The logistics provider has received the cargo. |
Transit |
The cargo is in transit. |
Arrived |
The cargo has arrived at its destination. |
PickUpNotified |
The consignee has been notified to pick up the cargo. |
Delivered |
The cargo has been delivered to the consignee. |
Exception |
The package was lost, damaged, returned, unclaimed, etc. |
Expired |
The cargo’s shipping process took too long. |
Notfound |
The cargo was not found. |
Lufthansa Cargo Tracking API is a solution that enables businesses to connect their systems to Lufthansa Cargo’s Offer & Booking and Transportation services, including shipment tracking. Connecting to the API requires applying for an API key for the specific API you need, setting up a connection to the API gateway, and then running the API.
If you want to integrate air cargo tracking data from multiple carriers into your organization’s systems, TrackingMore’s air cargo tracking API is a better alternative. With more than 80 air carriers integrated, including Lufthansa Cargo, this solution is ideal for e-commerce, logistics, supply chain, and software development businesses that seek end-to-end shipment tracking services for their customers and internal teams.
Try TrackingMore’s air cargo tracking API today by signing up for an account or contacting customer support to book a free demo.
Lufthansa Cargo’s story begins in 1926 with the founding of Deutsche Lufthansa AG, which transported as much as 258 tons of cargo that year. Official cargo routes would launch in Germany and much of Europe two years later. Lufthansa Cargo AG became a standalone company in 1994.
Since its founding, Lufthansa Cargo has been a pioneer in freight shipping with significant investments in aircraft, equipment, and personnel. The company has also established several partnerships worldwide to deliver goods to customers in more than 300 destinations.
Lufthansa Cargo’s catalog of shipping services is wide enough to suit the needs of businesses and individuals. Some of the services are:
Product |
Description |
Available Speeds |
Add-on Services |
General Cargo |
Economical and flexible logistics solution for standard cargo worldwide. |
td. Pro td. Flash td. Zoom |
Sustainable Choice to-door Insurance Customer-owned Tracker |
Dangerous Goods |
Specialized shipping service for dangerous goods, including vehicles, explosives, flammables, gases, and magnetized materials. |
td. Pro td. Flash td. Zoom |
Sustainable Choice Insurance Customer-owned Tracker |
Active Temp Control |
Temperature-controlled transportation for goods in heated and refrigerated containers. |
td. Pro td. Flash |
Sustainable Choice Customer-owned Tracker |
Passive Temp Support |
Stable temperature shipping service for sensitive cargo. |
td. Pro td. Flash |
Sustainable Choice to-door Customer-owned Tracker |
Covid-19 Temp Premium |
Premium transportation solution for COVID-19 vaccines. Includes specialized utmost attention and immediate capacity access. |
High priority |
24/7 e-tracking |
Perishables |
Shipping service for perishable cargo such as fruits, flowers, and fish. Prioritizes freshness. |
td. Pro td. Flash |
Sustainable Choice Insurance Customer-owned Tracker |
Live Animals |
Species-appropriate transportation service for live animals. |
td. Flash |
Sustainable Choice Insurance Customer-owned Tracker |
Valuables |
Secure shipping service for high-value cargo. |
td. Flash |
Sustainable Choice Insurance Customer-owned Tracker |
Vulnerables |
Top-level security during shipping for goods most vulnerable to theft. |
td. Pro td. Flash |
Personal Supervision* Sustainable Choice Insurance Customer-owned Tracker |
Emergency |
Fastest transportation service suited for emergencies. |
td. Zoom |
Sustainable Choice Insurance Customer-owned Tracker |
Airmail |
Fast and reliable mail delivery service. |
Does not require a combination with any speed. |
N/A |
Lufthansa Cargo allows customers to travel with their pets under certain conditions if they satisfy the company’s requirements and comply with the destination's animal control regulations. The Lufthansa Pet Cargo service is broken down into:
Cabin pets can be transported as:
Other live animals travel on Lufthansa Cargo aircraft as live animals. With this service, the company offers humane transportation for pets, horses, and exotic animals. Lufthansa Cargo guarantees animal comfort and minimal stress thanks to its species-appropriate accommodation and care. 24/7 care by qualified animal keepers is also available.
Lufthansa Cargo’s customer service team can be contacted through various channels depending on which destination station your cargo is shipping to. The table below contains Lufthansa Cargo's customer service numbers and details for the most popular stations.
Station |
Department |
|
Telephone |
Mailing Address |
New York John F. Kennedy Intl (JFK) |
Sales |
+1 7185407643 |
North Service Road Building 23 11430 Jamaica, NY |
|
Export |
N/A |
|||
Import |
||||
Dallas/Fort Worth Intl APT (DFW) |
Sales |
+1 8005422746 |
2520 West Airfield Drive, Suite 110 75261 DFW Airport |
|
Export |
N/A |
|||
Import |
||||
Private customers - animals |
N/A |
Tails in the Air +1 9202229595 |
||
Washington Dulles International (IAD) |
Sales |
+1 6309487610 |
23703D Air Freight Lane 6 Door D 20166 Dulles |
|
Export |
N/A |
|||
Chicago O'hare International APT (ORD) |
Sales |
+1 8005422746 |
South Access Rd Bldg 616 60666 Chicago, IL |
|
Export |
N/A |
|||
Transit |
||||
Import |
||||
Atlanta Hartsfield Intl APT (ATL) |
Sales |
+1 7185407643 |
4301 ASR Road Lufthansa Cargo Building A 30337 Atlanta |
|
Export |
N/A |
|||
Transit |
||||
Import |
||||
Los Angeles International APT (LAX) |
Sales |
+1 8005422746 |
05721 West Imperial Highway Lufthansa Cargo AG 90045 Los Angeles |
|
Export |
||||
Import |
||||
Private customers - animals |
N/A |
Tailwind Global Pet +1 3109814929 |
Track your cargos across different airlines
TrackingMore integrated with 89 airlines, supports global air cargo tracking in one place.
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Enable end-to-end shipment tracking across different airlines. Enhance air freight visibility, get real-time updates, mitigate risks, and give customers peace of mind.