Lufthansa Cargo Tracking

Worry no more about the whereabouts of your Lufthansa Cargo shipments. TrackingMore gives you real-time tracking updates about your package with just the AWB.

Lufthansa Cargo

 Invalid AWB number

Worry no more about the whereabouts of your Lufthansa Cargo shipments. TrackingMore gives you real-time tracking updates about your package with just the AWB.

Contents

  • Lufthansa Cargo Tracking 020
  • How to Track Lufthansa Cargo
  • Lufthansa Cargo Tracking API
  • About Lufthansa Cargo
  • Lufthansa Cargo Shipping Service
  • Lufthansa Pet Cargo
  • Lufthansa Cargo Customer Service

Lufthansa Cargo Tracking 020

Tracking your shipment is crucial for peace of mind, especially when dealing with international cargo. Lufthansa Cargo, one of the leading freight companies globally, offers a comprehensive package tracking system that helps you stay updated on your package’s journey.

Whether you are shipping valuable items or eagerly awaiting a personal item, Lufthansa Cargo tracking is essential for knowing the whereabouts of your shipment. Getting real-time updates on your package’s location keeps you informed and helps you plan accordingly.

This guide will walk you through tracking your shipment using the official Lufthansa air cargo tracking system and TrackingMore, a robust third-party tracking platform.

How to Track Lufthansa Cargo

There are diverse ways to track Lufthansa Cargo shipments, each with unique advantages. These methods are as follows.

Via the Lufthansa Cargo Official Website

The official Lufthansa Cargo website allows customers to track their packages using the air waybill (AWB) or house air waybill (HAWB) numbers. The specific steps to follow for each approach are listed below.

  • AWB

Lufthansa Cargo Track Page

To use the air waybill number to track your cargo, follow this procedure:

  1. Visit the Lufthansa Cargo official website.
  2. Click on the three-line menu button at the top right of the screen.
  3. In the pop-up menu, hover over “Track” under “eServices” and click “eTracking”.
  4. Enter your package’s AWB (Lufthansa Cargo supports up to 10 AWBs) and click “Search”.
  5. The website will load the tracking results on a new page.

Lufthansa Cargo Logistic Track

  • HAWB

Lufthansa Cargo also issues house air waybill (HAWB) numbers for goods forwarded by freight forwarders. Such cargo can also be tracked on the official website of Lufthansa Cargo using the HAWB. Follow the same procedure for tracking your package using an AWB number and select the HAWB option on the tracking page.

Via TrackingMore

TrackingMore's Lufthansa Cargo Track Page

TrackingMore is an independent package tracking platform that helps users know the latest tracking status and whereabouts of their Lufthansa Cargo items using the procedure below.

  • Visit the TrackingMore website.
  • Hover on the drop-down icon under the “Products” button, then click “Air waybill tracking”.
  • Look for Lufthansa Cargo from the vast option of air freight companies and click on it.
  • Enter your package’s AWB in full (including the air carrier code) and click “Track”.
  • TrackingMore will retrieve the full tracking history for the shipment in a few seconds.

TrackingMore's Lufthansa Cargo Logistic Track

TrackingMore simplifies Lufthansa Cargo tracking by providing the following easy-to-read tracking statuses.

Tracking Status

Description

Pending

The cargo is being tracked.

Booked

The package information has been sent, waiting for the logistics provider to pick up the cargo.

Received

The logistics provider has received the cargo.

Transit

The cargo is in transit.

Arrived

The cargo has arrived at its destination.

PickUpNotified

The consignee has been notified to pick up the cargo.

Delivered

The cargo has been delivered to the consignee.

Exception

The package was lost, damaged, returned, unclaimed, etc.

Expired

The cargo’s shipping process took too long.

Notfound

The cargo was not found.

Lufthansa Cargo Tracking API

Lufthansa Cargo Tracking API is a solution that enables businesses to connect their systems to Lufthansa Cargo’s Offer & Booking and Transportation services, including shipment tracking. Connecting to the API requires applying for an API key for the specific API you need, setting up a connection to the API gateway, and then running the API.

If you want to integrate air cargo tracking data from multiple carriers into your organization’s systems, TrackingMore’s air cargo tracking API is a better alternative. With more than 80 air carriers integrated, including Lufthansa Cargo, this solution is ideal for e-commerce, logistics, supply chain, and software development businesses that seek end-to-end shipment tracking services for their customers and internal teams.

Try TrackingMore’s air cargo tracking API today by signing up for an account or contacting customer support to book a free demo.

About Lufthansa Cargo

Lufthansa Cargo’s story begins in 1926 with the founding of Deutsche Lufthansa AG, which transported as much as 258 tons of cargo that year. Official cargo routes would launch in Germany and much of Europe two years later. Lufthansa Cargo AG became a standalone company in 1994.

Since its founding, Lufthansa Cargo has been a pioneer in freight shipping with significant investments in aircraft, equipment, and personnel. The company has also established several partnerships worldwide to deliver goods to customers in more than 300 destinations.

Lufthansa Cargo Shipping Service

Lufthansa Cargo’s catalog of shipping services is wide enough to suit the needs of businesses and individuals. Some of the services are:

Product

Description

Available Speeds

Add-on Services

General Cargo

Economical and flexible logistics solution for standard cargo worldwide.

td. Pro

td. Flash

td. Zoom

Sustainable Choice

to-door

Insurance

Customer-owned Tracker

Dangerous Goods

Specialized shipping service for dangerous goods, including vehicles, explosives, flammables, gases, and magnetized materials.

td. Pro

td. Flash

td. Zoom

Sustainable Choice

Insurance

Customer-owned Tracker

Active Temp Control

Temperature-controlled transportation for goods in heated and refrigerated containers.

td. Pro

td. Flash

Sustainable Choice

Customer-owned Tracker

Passive Temp Support

Stable temperature shipping service for sensitive cargo.

td. Pro

td. Flash

Sustainable Choice

to-door

Customer-owned Tracker

Covid-19 Temp Premium

Premium transportation solution for COVID-19 vaccines. Includes specialized utmost attention and immediate capacity access.

High priority

24/7 e-tracking

Perishables

Shipping service for perishable cargo such as fruits, flowers, and fish. Prioritizes freshness.

td. Pro

td. Flash

Sustainable Choice

Insurance

Customer-owned Tracker

Live Animals

Species-appropriate transportation service for live animals.

td. Flash

Sustainable Choice

Insurance

Customer-owned Tracker

Valuables

Secure shipping service for high-value cargo.

td. Flash

Sustainable Choice

Insurance

Customer-owned Tracker

Vulnerables

Top-level security during shipping for goods most vulnerable to theft.

td. Pro

td. Flash

Personal Supervision*

Sustainable Choice

Insurance

Customer-owned Tracker

Emergency

Fastest transportation service suited for emergencies.

td. Zoom

Sustainable Choice

Insurance

Customer-owned Tracker

Airmail

Fast and reliable mail delivery service.

Does not require a combination with any speed.

N/A

Lufthansa Pet Cargo

Lufthansa Cargo allows customers to travel with their pets under certain conditions if they satisfy the company’s requirements and comply with the destination's animal control regulations. The Lufthansa Pet Cargo service is broken down into:

Cabin Pets

Cabin pets can be transported as:

  • Carry-On Baggage: Lufthansa Cargo allows customers, under certain conditions, to travel with their pets weighing no more than 8kg, including their transport container. Customers have to register their pets 72 hours before travel, and they can contact the customer service center up to 24 hours before their flight. 
  • Excess Baggage: All pets weighing more than 8kg, including their transport container, must travel as excess baggage in Lufthansa Cargo’s air-conditioned cargo hold. Just as with pets that travel as carry-on baggage pets, this is applicable under certain conditions, and customers have to register their pets 72 hours before travel, with customer support available up to 24 hours before the journey begins.

Air Cargo Shipment

Other live animals travel on Lufthansa Cargo aircraft as live animals. With this service, the company offers humane transportation for pets, horses, and exotic animals. Lufthansa Cargo guarantees animal comfort and minimal stress thanks to its species-appropriate accommodation and care. 24/7 care by qualified animal keepers is also available.

Lufthansa Cargo Customer Service

Lufthansa Cargo’s customer service team can be contacted through various channels depending on which destination station your cargo is shipping to. The table below contains Lufthansa Cargo's customer service numbers and details for the most popular stations.

Station

Department

Email

Telephone

Mailing Address

New York John F. Kennedy Intl (JFK)

Sales

[email protected]

+1 7185407643

North Service Road  Building 23

11430 Jamaica, NY

Export

[email protected]

N/A

Import

[email protected]

Dallas/Fort Worth Intl APT (DFW)

Sales

[email protected]

+1 8005422746

2520 West Airfield Drive, Suite 110

75261 DFW Airport

Export

[email protected]

N/A

Import

[email protected]

Private customers - animals

N/A

Tails in the Air

+1 9202229595

Washington Dulles International (IAD)

Sales

[email protected]

+1 6309487610

23703D Air Freight Lane  6 Door D

20166 Dulles

Export

[email protected]

N/A

Chicago O'hare International APT (ORD)

Sales

[email protected]

+1 8005422746

South Access Rd  Bldg 616

60666 Chicago, IL

Export

[email protected]

N/A

Transit

[email protected]

Import

Atlanta Hartsfield Intl APT (ATL)

Sales

[email protected]

+1 7185407643

4301 ASR Road  Lufthansa Cargo Building A

30337 Atlanta

Export

[email protected]

N/A

Transit

Import

Los Angeles International APT (LAX)

Sales

[email protected]

+1 8005422746

05721 West Imperial Highway  Lufthansa Cargo AG

90045 Los Angeles

Export

[email protected]

 

Import

[email protected]

Private customers - animals

N/A

Tailwind Global Pet

+1 3109814929

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