TrackingMore API

Logistics Status

List of Tracking Statuses

String Description
pendingNew shipments added that are pending to track
notfoundItem is not found at this moment.
transitItem has shipped from originating and is en route to its destination
pickupItem is out for delivery or arrived at local facility, you may schedule for delivery or pickup
deliveredThe shipment was delivered sucessfully.
undeliveredCarrier attempted to deliver but failed, and usually leaves a notice and will try to delivery again.
exceptionItem might undergo unusual shipping condition, this may due to several reasons, most likely item was returned to sender, customs issue, lost, damaged etc.
expiredItem was in transportation period for a long time still has no delivered results.
Notfound SubStatus Description
not found001Information Received/info received. The package is about to be picked up.
not found002There is no tracking information for this package.
Transit SubStatus Description
transit001Delivering.
transit002Departed transit country.
transit003Shipment now at depot nearest to delivery address.
transit004Arrival at inward office of exchange.
transit005Clearance processing complete.
Delivered SubStatus Description
delivered001The package has been signed.
delivered002The receiver has picked up their package.
delivered003Signature from household.
delivered004Package has been left with your neighbour.
Exception SubStatus Description
exception004The package is unclaimed.
exception005The package was sent back to the sender.
exception006The package is retained by customs because it's prohibited goods.
exception007The package is damaged, lost or discarded.
exception008The package is canceled before delivering.
exception009The package has been returned.
exception010The package has been delivered to the original sender.
exception011The package was sent back to the sender.

Optimize your
customer post-purchase journey

Whether you want to get auto-update shipment status or create sales opportunities, we have all the tools you need.