Best 15 Shipment Tracking Softwares in 2025

Table of Contents:

Software	Logo	Overview	G2
TrackingMore		Best shipment tracking API solution	4.7/5
AfterShip		All-in-one solution for eCommerce	4.6/5
Route		Package tracking app	4.5/5
Narvar		Intelligent post-purchase platform	4.3/5
ParcelLab		AI-driven post-purchase agents	4.7/5
Parcel Perform		AI-Driven Data & Delivery Experience Software	4.7/5
WeSupply Labs		Post-purchase customer experience platform	4.5/5
EasyPost		Shipping & Tracking API	4.2/5
ClickPost		All-in-one logistics management platform	4.7/5
WISMOlabs		Post-purchase experience platform	5.0/5
ParcelPanel		eCommerce Tracking & Returns Management Solution	4.9/5
Malomo		Order tracking app for Shopify	4.0/5
Shippo		Multi-carrier shipping software	4.2/5
ShipStation		Shipping software for eCommerce fulfillment	4.3/5
Outvio		Operations management platform for eCommerce	4.8/5

Shipment tracking software enables monitoring packages from dispatch to delivery and receiving real-time updates of package statuses. You can also get valuable shipping tracking data to improve your logistics operations.

Besides, according to 4over research, 96% of online shoppers track their packages after purchase, with 17% doing it several times a day. This report underscores the importance of offering package tracking services for your customers, which can erase their waiting anxiety and improve their post-purchase experience.

Shipment tracking information is not only required for eCommerce businesses but is just as necessary for other industries. Such as, fulfillment and forwarding companies need shipment visibility to ensure on-time shipping and convince their customers; finance agencies need transparent shipment tracking data to prove the legitimacy of transactions.

This blog post will review the best 15 shipment tracking software that meets your tracking requirements. Read on if you are evaluating your current shipment tracking solutions, exploring new possibilities, or looking to discover a potential shipment tracking partner.

1. TrackingMore

Official Site: www.trackingmore.com
Target Customers: eCommerce businesses, logistics service providers, software developers, finance agents

TrackingMore is the best shipment tracking platform for its reliable, accurate, fast, and secure tracking information. It connects with 1,300+ global carriers connects with over 1,300 global carriers, allowing businesses to track shipments efficiently, whether domestically or internationally.

For businesses looking for an effective and customized shipment tracking solution, TrackingMore is the top choice. It knows what your businesses exactly need as TrackingMore has been dedicated to shipment tracking for over 10 years.

Company Profile	TrackingMore
Pricing	Free Trial: $0/month for 50 shipments Basic Plan: $11/month for 200 shipments; $0.04 per extra shipment Pro Plan: $74/month for 2,000 shipments; $0.04 per extra shipment Custom Plan: Contact sales
Founded Year	Sep 28, 2014
No. of Employees	101-250
No. of Integrated Carriers	1,300+
Free Trial	14 days
Customer Service	24/7 Live Chat & 24/7 Email Support
Clients	SHEIN, Kaufland, DJI, Printify, Flowspace

Key Features

1. Multi-Carrier Tracking API: tracks packages across 1,300+ carriers through one API, offering unified tracking status fields, which allow customizing and editing
2. Webhook Notification: gets real-time shipment status updates without any manual work
3. Shipment Dashboard: view all shipment statuses in one dashboard, supporting import and export features
4. Branded Tracking Page: allows your customers to track their orders by order number or tracking number in your customized branded tracking pages
5. Shipment Notifications: sends your customers key shipping updates through email and SMS notifications automatedly
6. Analytics and Reports: gains insightful data on each carrier’s performance and optimize routes for better shipping performance
7. Air Waybill Tracking: air cargo tracking across 80+ airlines; API integration and dashboard supported

Pros

• Vast global carrier network: 1,300+ carriers & 80+ airlines
• Best shipment tracking API solution for Enterprise businesses
• A 96% success rate in accurately identifying carriers using tracking numbers
• Easy integration with SDK resources and 24/7 technical support

Cons

• Limited eCommerce platform integrations

2. AfterShip

Official Site: www.aftership.com
Target Customers: eCommerce businesses and brands

AfterShip is a comprehensive post-purchase customer experience platform for eCommerce businesses. It offers an “AfterShip One” service package including shipping, tracking, EDD, returns, warranty, etc, targeted for eCommerce.

Despite this, tracking remains a core part of AfterShip’s business. Integrated with 1,200+ carriers and 70 platforms, AfterShip is popular with large online retailers. However, the platform doesn’t offer free plans and their services are expensive. This makes it difficult for small online stores and startups to use their tracking solutions.

Company Profile	AfterShip
Pricing	Basic Plan: $11/month for 100 shipments; $0.08 per extra shipment Pro Plan: $119/month for 2,000 shipments; $0.08 per extra shipment Premium Plan: $239/month for 2,000 shipments; $0.12 per extra shipment Custom Plan: Contact sales
Founded Year	Apr 2012
No. of Employees	251-500
No. of Integrated Carriers	1,200+
Free Trial	–
Customer Service	24/7 Live Chat & 24/7 Email Support
Clients	Gymshark, Harry’s, Pura Vida

Key Features

1. Branded Tracking Page: customizable order tracking page on your own domain with your brand assets
2. Configurable Notification: real-time notifications for customers with customizable templates
3. Apple Wallet Order Tracking: allows customers to track orders directly from Apple Wallet
4. Multi-Language Support: auto-translated shipment updates on branded tracking pages and notifications
5. AI Product Recommendation: cross-selling customers with product recommendations on branded tracking pages and notifications
6. Estimated Delivery Date (EDD): shows expected delivery times at every step of the customer journey

Pros

• Broad global carrier network: 1,200+ carriers
• Tracking with many marketing features
• AI-powered shipping time estimates

Cons

• No free plan; more expensive than most competitors
• Limited tracking customization options as AfterShip prioritizes their “AfterShip One” solution

3. Route

Official Site: route.com
Target Customers: eCommerce businesses

Route is an order tracking app that centralizes shipping information and sends real-time status updates and notifications for both businesses and shoppers. Like AfterShip, Route also provides an intelligent cross-sell feature to deliver hyper-relevant product recommendations.

Route is also known for its Shipping Protection and Sustainable Shipping products.

Company Profile	Route
Pricing	Basic Plan: $0/month; essential package tracking Pro Plan: $349/month; advanced package tracking Custom Plan: Contact sales
Founded Year	May 1, 2018
No. of Employees	251-500
No. of Integrated Carriers	1,100+
Free Trial	–
Customer Service	24/7 Claim Support & 9-5 Email Support
Clients	Wellbel, Hollowell, Daily Drills

Key Features

1. Package Tracking: offers a unique, customized tracking experience with your brand assets
2. Extend Lifetime Value: offers personalized product recommendations to convert more transactions
3. Shipping Protection: protects customers from lost, damaged, or stolen packages and provide instant issue resolution
4. Sustainable Shipping: carbon neutral shipping offsets carbon emissions for any delivery

Pros

• Send order status updates via email, web, push notifications, and SMS
• Offer a dedicated order tracking app for shoppers

Cons

• The paid plan starts at a steep price of $349
• Tracking only available as part of bundled packages; no standalone tracking plan available

4. Narvar

Official Site: corp.narvar.com
Target Customers: eCommerce businesses especially those based in North America

“Beyond Buy. ” Powered by IRIS™, Narvar offers intelligent personalization post-purchase solutions for businesses. The platform includes five main services: Assist, Track, Promise, Notify, Shield, which aim to help you retain customers and grow more revenues.

Company Profile	Narvar
Pricing	Contact sales
Founded Year	2012
No. of Employees	251-500
No. of Integrated Carriers	1,000+
Free Trial	–
Customer Service	–
Clients	SONOS, Crate&Barrel, GAP

Key Features

1. Shield: manage returns and exchanges
2. Track: create custom tracking experience
3. Promise: provide AI-powered delivery timeframes
4. Assist: handle delivery claims
5. Notify: send timely customer updates

Pros

• Intelligent Retail Insights Service (IRIS™) combined with advanced machine learning and multi-model AI
• 42 billion annual consumer database

Cons

• No public API documentation
• Pricing plans are not transparent

5. parcelLab

Official Site: parcellab.com
Target Customers: Retailers in different industries

parcelLab, an AI-driven post-purchase agent, offers end-to-end post-purchase solutions. The platform focuses on converting, engaging, and retaining customers through automated AI interactions throughout the shipping journey.

Company Profile	parcelLab
Pricing	Contact sales
Founded Year	Jul 28, 2015
No. of Employees	101-250
No. of Integrated Carriers	280+
Free Trial	–
Customer Service	Web Form Support
Clients	PartyLite, H&M, Hugo Boss

Key Features

1. Promise: provides predictive delivery dates, setting the right expectations for customers
2. Track & Communication: offers proactive milestone emails, order status page, live monitoring, etc
3. Service Portal: offer customer service portal, customer service email alerts, etc
4. Campaign Manager: creates visual campaigns for specific customer groups and insert content into email notifications and order status pages
5. Retain: offers a dedicated returns portal, returns tracking, and returns service

Pros

• Fully AI-powered solutions
• Exclusive Customer Service Portal and Campaign Manager features

Cons

• Limited carrier integration: 280+ carriers
• Pricing plans are not transparent

6. Parcel Perform

Official Site: www.parcelperform.com
Target Customers: eCommerce businesses

Parcel Perform is an AI-powered e-commerce solution that handles the entire post-purchase journey. Their platform covers checkout, delivery tracking, returns, and logistics management. Their Co-Pilot feature provides predictive intelligence, helping businesses make better decisions with AI-driven analytics and real-time data.

Company Profile	Parcel Perform
Pricing	Contact sales
Founded Year	2016
No. of Employees	101-250
No. of Integrated Carriers	1,100+
Free Trial	–
Customer Service	Email Support
Clients	PUMA, SNOCKS

Key Features

1. AI-Powered Carrier Data: connects with 1,100+ shipping carriers, automatically matches the right carrier to each package, and cleans up messy tracking data for better delivery updates.
2. Premium Tracking Page: an integrated tracking widget with AI-powered delivery updates and product recommendations
3. Wow-Factor Notifications: sends timely updates at 88+ delivery points; creates custom message flows based on carrier patterns

Pros

• Broad global carrier network: 1,100+ carriers
• Fully AI-powered solutions

Cons

• Pricing plans are not transparent

7. WeSupply Labs

Official Site: wesupplylabs.com
Target Customers: eCommerce businesses

WeSupply Labs, this post-purchase customer experience platform features a data-driven engine that ensures effective order-tracking management for businesses. Its design makes it an ideal choice for meeting the logistics and reverse logistics needs of businesses of all sizes.

Company Profile	WeSupply Labs
Pricing	Growth Plan: $120/month for 2,000 shipments; $0.06 per extra shipment Advanced Plan: $168/month for 2,000 shipments; $0.084 per extra shipment Custom Plan: Contact sales
Founded Year	2008
No. of Employees	11-50
No. of Integrated Carriers	1,000+
Free Trial	14 days
Customer Service	Email Support & Web Form Support
Clients	EVEREVE, Latercase, HBO

Key Features

1. EDD: offers predictive pre-purchase estimated delivery dates
2. Track: offers customers self-service branded order tracking
3. Notify: proactive order and shipping notifications

Pros

• Broad global carrier network: 1,000+carriers
• separate plans for tracking and returns features
• Easy to use

Cons

• Both monthly plan fees and per-shipment overage charges are expensive

8. EasyPost

Official Site: www.easypost.com
Target Customers: Enterprise, eCommerce marketplaces, logistics service providers

EasyPost’s API suite provides experienced modern shipping and tracking solutions for businesses. Level up with Luma—an AI-driven solution, Easypost commits to making complex shipping easy through straightforward API integration.

However, tracking API is just a portion of EasyPost’s overall business, so businesses with high tracking demands may need to consider specialized shipment tracking API solutions like TrackingMore.

Company Profile	EasyPost
Pricing	Developers: Free trial Enterprise: Contact sales
Founded Year	Nov 5, 2012
No. of Employees	251-500
No. of Integrated Carriers	100+
Free Trial	–
Customer Service	Web Form Support
Clients	Wish, Ritual, Teespring

Key Features

1. Tracking API: free access with Shipping API integration, allowing businesses to monitor shipment status
2. Tracking Webhooks: implements automated notifications for all package movements to keep systems updated
3. Real-time Updates: API pulls tracking information in real-time to provide up-to-date location details
4. Shipping Reports: provides business intelligence to support data-driven decision making

Pros

• Developer friendly
• Manage shipping & tracking in one place

Cons

• Limited carrier integration: 100+ carriers
• Pricing plans are not transparent
• Requires significant technical expertise

9. ClickPost

Official Site: www.clickpost.ai
Target Customers: eCommerce businesses, B2B businesses

ClickPost positions itself as “The Most Comprehensive Logistics Management Platform. “

ClickPost offers more complete logistics functionality including carrier selection, delivery prediction, returns processing, and COD reconciliation. The platform even provides specialized solutions for B2B shipping and MPS requirements, setting it apart from standard tracking software providers.

Company Profile	ClickPost
Pricing	Contact sales
Founded Year	2015
No. of Employees	51-100
No. of Integrated Carriers	500+
Free Trial	–
Customer Service	Web Form Support
Clients	Nykaa, PharmEasy, PUMA

Key Features

1. Single Dashboard: accesses shipment data in one centralized platform with complete visibility for both internal teams and customers, featuring role-based controls for different departments
2. Branded Tracking Page: embed mobile-friendly tracking on your website or app with domain masking, display product recommendations
3. White-Labeled Notifications: sends customized alerts via multiple channels (SMS, Email, IVRS, WhatsApp, Marketing tools) in various languages
4. User Allocation: allocates dashboard access based on team roles

Pros

• Interactive tracking pages for customer feedback and NPS measurement
• Supports shipment notifications via many channels
• Integrates with warehouse management systems and eCommerce storefronts

Cons

• Limited carrier integration: 500+ carriers
• Pricing plans are not transparent
• High learning curve and implementation investment

10. WISMOlabs

Official Site: wismolabs.com
Target Customers: eCommerce businesses, SMEs

WISMOlabs is built on eCommerce platform integration at its core. The system connects directly with platforms like Shopify, Magento, and WooCommerce to transform shipment data into personalized customer experiences.

Company Profile	WISMOlabs
Pricing	Free Plan: $0 for 500 shipments; limited carrier support Standard+ Plan: $500/month for 48,000 shipments Enterprise Plan: Contact sales
Founded Year	2019
No. of Employees	11-50
No. of Integrated Carriers	750+
Free Trial	–
Customer Service	Web Form Support
Clients	Tecovas, Monoprice

Key Features

1. eCommerce Platform Integration: connects seamlessly with major platforms like Shopify, Magento, and WooCommerce to automatically pull and process order data
2. Customized Branding: configures tracking pages with your colors, logo, and templates to create a consistent brand experience throughout the delivery journey.
3. Flexible Notification Management: chooses when and how to notify customers with options for email, SMS, messaging apps, and platform integrations like Klaviyo.
4. Marketing and Personalization Tools: leverages shipment data to implement targeted marketing strategies for upselling and cross-selling at key moments in the post-purchase journey

Pros

• Integration with major eCommerce platforms (Shopify, Magento, WooCommerce)
• Low technical requirements

Cons

• Limited carrier integration: 750+ carriers
• No public API documentation

11. ParcelPanel

Official Site: www.parcelpanel.com
Target Customers: eCommerce businesses, SMEs

ParcelPanel is an all-in-one post-purchase solution for eCommerce brands, integrated with platforms like Shopify and WooCommerce. Beyond order tracking, ParcelPanel has expanded to offer returns and exchange management as well as shipping protection services.

Company Profile	ParcelPanel
Pricing	Free Plan: $0/month for 20 quotas Essential Plan: $11/month for 200 quotas; $0.05 per extra quota Professional Plan: $59/month for 2,000 quotas; $0.05 per extra quota Enterprise Plan: $479/month for 25,000 quotas; $0.05 per extra quota
Founded Year	2019
No. of Employees	51-100
No. of Integrated Carriers	1,300+
Free Trial	–
Customer Service	24/7 Live Chat & 24/7 Email Support
Clients	Weebot

12. Malomo

Official Site: gomalomo.com
Target Customers: Shopify merchants

Malomo is an order tracking app built for Shopify stores. Abundant tracking page and notification templates make it popular. The platform also integrates with popular eCommerce and marketing platforms to create a comprehensive post-purchase experience.

Company Profile	Malomo
Pricing	Lite Plan: $49/month for 1,000 shipments; $0.06 per extra shipment Starter Plan: $189/month for 4,000 shipments; $0.05 per extra shipment Growth Plan: Contact sales
Founded Year	2018
No. of Employees	11-50
No. of Integrated Carriers	75+
Free Trial	7 days
Customer Service	Email Support & Chat Support
Clients	Calidad Tools, Brumate, Synchro

Key Features

1. Branded Headless Tracking Page: creates unlimited tracking pages aligned with your brand and cross-sell and up-sell through product displays.
2. Proactive Notifications: sends proactive SMS and email updates with information on package whereabouts.
3. Analytics and Reporting: provides targeted analytics with detailed reports on revenue attribution, shipping performance, delivery timelines, problem orders, etc

Pros

• Custom-built solutions specifically designed for Shopify store needs
• Offer a creative community with shared tracking page designs and email templates

Cons

• Limited carrier integrations: 75+ carriers
• No public API documentation

13. Shippo

Official site: goshippo.com
Target customers: Small businesses, software developers, eCommerce platforms

Shippo offers two ways to handle shipping: a simple app that merchants can use right away, and API options for developers who want to build custom solutions. Their services include shipping insurance, address checking, package tracking, and rate comparison tools that work with both the app and API.

However, since shipping is Shippo’s main focus, their tracking capabilities may not be as robust compared to specialized tracking solutions.

Parameters	Shippo
Pricing	App: Free Plan: $0/month for 30 labels Professional Plan: $19/month for 10,000 labels Premier Plan: Contact sales API: Free Plan: $0/month for 30 labels Premier Plan: Contact sales
Founded Year	2013
No. of Employees	251-500
No. of Integrated Carriers	40+
Free Trial	–
Customer Service	Email Support & Chat Support & Phone Support
Clients	Aesop, ShipBob

Key Features

1. Shipping Management: Manage your shipments seamlessly from one place with Shippo which allows you to compare rates from different carriers, sync orders and tracking information across marketplaces, create labels, schedule pickups, and validate addresses to boost delivery success.
2. Tracking Management: Know where your customer orders are and increase response time in case of any shipment exceptions.
3. Returns Management: Provide an uncomplicated way for your customers to return packages with hassle-free return labels.
4. Customization Functions: Let you tailor shipping and tracking solutions to fit your specific needs, making them align perfectly with your brand identity.

Pros

• APP & API Solutions
• Shipping discounts & Rate comparison 
• Shipping automation and customization

Cons

• Limited carrier integration: 40+ carriers
• Tracking is not the core business operation
• Unclear pricing for the API solution

14. ShipStation

Official site: ShipStation
Target customers: E-commerce businesses and Software

ShipStation is a shipping platform for eCommerce fulfillment. The platform is designed to fit the needs of online shops of all sizes at the lowest shipping rate, focusing on streamlining shipping and order fulfillment. Its capabilities also include workflow automation, branding, and tracking.

Parameters	ShipStation
Pricing	Free Trial: Available Tracking and shipping functions are bundled for pricing
Founded Year	2011
No. of Employees	51-100
No. of Integrated Carriers	70+
Customer Service	24/7
Clients	Synergy, QOR360, Tout Cuit

Key Features

1. Order Management: ShipStation integrates with 100+ selling channels, marketplaces, and management systems, allowing eCommerce merchants to import and manage shipments seamlessly.
2. Workflow Automation: ShipStation offers a scan-based workflow, bulk updates, and automated processes, enabling your business to efficiently manage and expedite daily shipments. Individual, bulk or batch shipping label creation simplifies shipment fulfillment allowing your business to fulfill and ship orders seamlessly.
3. Discounted Shipping: ShipStation enables you to secure up to 89% in shipping discounts and assess rates from leading carriers using its rate comparison feature.
4. Instant Tracking Updates: With ShipStation, tracking information is instantly updated to your sales channel and sent to the customer once an order ships.

Pros

• Time-saving with automation
• Shipping discounts & Rate comparison 
• Intuitive user interface

Cons

• Limited carrier integration: 70+ carriers
• Tracking is not the core business operation
• Expensive for low-volume shippers

15. Outvio

Official site: outvio.com
Target customers: Transportation Management Software

Outvio is a comprehensive eCommerce operations management platform that connects operations and customer support in one seamless ecosystem.

Parameters	Outvio
Pricing	Contact sales
Founded Year	2016
No. of Employees	101-250
No. of Integrated Carriers	N/A
Customer Service	N/A
Clients	Forbes, Gartner, Deloitte

Key Features

1. Cloud-native Transport Management System: Shipwell’s online TMS helps your business plan, execute, source capacity, and track shipments from a single centralized platform.
2. Real-time track and trace: Track shipments easily and communicate transparently with carriers and customers.
3. Integrated Network: Shipwell’s platform has built-in carrier access and eCommerce integrations.

Pros

• Offer strategic supply chain management (4PL) solutions
• Support for API & EDI connections

Cons

• Tracking is not the core business operation
• Pricing plans are not transparent

What to Look for in the Best Shipment Tracking Software

The right shipment tracking software for your business is crucial for maintaining shipment visibility, improving customer satisfaction, and streamlining logistics operations. Selecting a shipment tracking software that fits your business can significantly enhance operational efficiency, reduce costs, and increase repeat sales, making it an indispensable tool in today’s competitive market.

Here are the key features of top shipment tracking software and the advantages they offer.

Multi-carrier Tracking

Tracking software that integrates with multiple carriers is the best choice for your business, as it allows you to ship globally and track the packages from a centralized dashboard. Moreover, your business also saves on costs and effort that would otherwise be spent integrating different individual carrier partner APIs one after the other.

Real-time Updates

A shipment tracking software that sends real-time updates about packages helps to enhance shipment visibility. This improved transparency boosts confidence between the shipper, recipient, and third-party logistics provider (3PL). This transparency reassures customers, enhancing their post-purchase experience. Additionally, the insights gained from real-time data can be leveraged to refine business operations and enable a more proactive response to any shipment exceptions.

Detailed Tracking Information

Choosing shipment tracking software requires advanced tracking capabilities to provide comprehensive tracking information. Opt for a solution that details carrier identity, parcel location, estimated delivery dates, and full shipping history, ensuring clarity on every shipment status.

Branded Tracking Page

A branded tracking page feature allows your business to provide customers with a branded tracking experience. Shipment tracking software with this feature enables you to customize it to match your brand and generate more revenue by recommending items to customers as they track their packages.

Notification & Alerts

Opt for tracking software that automatically sends tracking updates to customers through email and SMS, boosting the customer experience by providing peace of mind about their shipments’ progress and expected delivery date. This proactive communication strategy not only enhances customer satisfaction but also strengthens customer loyalty by keeping them engaged throughout the delivery process.

Analytics & Reports

Data makes all the difference when attempting to optimize a business’s shipping process. Therefore, one of the most crucial aspects to look for in shipment tracking software is analytics and reporting. The ability to conveniently generate custom reports and easily share them with your team enhances decision making and puts data at the heart of all shipping improvement efforts.

API Integration

A top shipment tracking software should offer robust API integration capabilities, enabling seamless communication between your business systems and the tracking software. Access to detailed public API documentation is vital for understanding the API’s full potential and capabilities. Moreover, the presence of a dedicated technical support team is indispensable for facilitating smooth API integration, ensuring that any technical challenges are promptly addressed and resolved. 

Conclusion

TrackingMore, the premier shipment tracking software for eCommerce and logistics, offers an accurate, fast, and stable API at an exceptional value, connecting you to over 1,300 global carriers for enhanced visibility and operational efficiency, ultimately boosting customer satisfaction.

TrackingMore is unlike high-demanding software such as Narvar. Instead, it’s a user-friendly free shipment tracking software that offers a 14-day trial, making it perfect for small businesses.

Integrating TrackingMore typically takes just 1-2 business days, and with 24/7 technical support, it’s centered around the user experience and dedicated to helping sellers succeed. Plus, TrackingMore offers pricing that is friendly to all types of businesses, providing top-quality service at the most competitive rates.

Over the years, TrackingMore has gained the trust of many top eCommerce brands like Shein and DJI, marketplaces like Kaufland, logistics software including ReturnGo, and fulfillment software such as Flowspace. All these businesses rely on TrackingMore which streamlines their supply chain operations and improves post-purchase service, giving them a competitive edge.

Your business can set itself apart in its industry as well by partnering with TrackingMore! Sign up today and get a free 14-day trial.