Cyprus Post Tracking

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    Cyprus Post branded tracking experience

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    Cyprus Post tracking API and webhooks

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    Contents

    • Cyprus Post Tracking
    • How Can I Track My Cyprus Post’s Package?
    • Cyprus Post Tracking Number
    • What Does My Cyprus Post Status Mean?
    • About Cyprus Post.
    • How to Contact Cyprus Post Customer Support

    Cyprus Post Tracking

    As a national postal company operating under the Cyprus Ministry of Transportation,  Communications, and Works, Cyprus Post is required by law to offer the best services to its customers.  One way they do this is through the Cyprus Post tracking system, which lets you follow your shipment as it gets delivered. 

    The Cyprus Post tracking service offers you real-time updates on your shipment as it moves through the different delivery stages. The updates often include an estimated time of delivery and what is happening to your shipment at that given time. The system will also notify you in case of any delays, and the cause of the delay.

    How Can I Track My Cyprus Post’s Package?

    Tracking your Cyprus Post package is quite easy, only including a few steps. The company offers a track and trace system on its official website and mobile app. You can also use third-party tracking platforms such as TrackingMore, which tend to be more powerful. However, to access your package's tracking information, you need an authentic Cyprus Post tracking number with the correct format.

    1. Via the Official Cyprus Post Website

    Cyprus Post tracking page

    • Open your browser and visit the Cyprus Post website.
    • Scroll down to the “Track and Trace” section just below the main menu.
    • Enter your Cyprus Post tracking number in the provided field and click the trace button.
    • You will be redirected to the tracking page with all the shipment statuses for your package.

    Cyprus Post tracking status

    2. Via the Official Cyprus Post Mobile App

    • Download and install the official Cyprus Post mobile app from the Google Play Store or App Store.
    • Open the Cyprus Post mobile app and enter your shipment’s tracking number in the provided field.
    • Click the scan button to initiate the tracking process. 
    • The tracking page will display the latest information regarding the delivery progress.

    3. Via the TrackingMore Website (powerful third-party platform)

    TrackingMore Cyprus Post tracking page

    • Launch your browser and go to the TrackingMore website.
    • Click the Carriers tab in the main menu.
    • Search for Cyprus Post through the search bar or by going through the provided list of carriers.
    • Click the Cyprus Post icon to access its tracking page.
    • Enter your Cyprus Post tracking number and click the track button to check your shipment status.

    TrackingMore Cyprus Post tracking status

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    Cyprus Post Tracking Number

    The Cyprus Post tracking number is a 13-character alphanumeric code that acts as the key to your shipment delivery status. All Cyprus Post tracking numbers follow the same format with some differences depending on the postal service used and the country of origin.

    The Cyprus Post tracking number format always starts with two letters, followed by nine digits, and ends with two letters. The first letter indicates the shipment's category and the last two letters denote the country of origin. The tracking system only accepts tracking numbers starting with the letters R (Registered), L(Express), C(Parcels), CE(Premium Parcels), and E(EMS items). 

    Some examples of Cyprus Post tracking numbers include:

    - LS758850155NL

    - RQ035037099CY

    However, if the tracking number begins with the letter U it can't be tracked since it only shows the package contains some goods. However, the package can be tracked under the specific condition that the U package is subject to customs. QuickPost packages also have a slightly different tracking number format which has 10 digits. The local courier PostExpress also uses different variations of alphanumeric tracking numbers.

    What Does My Cyprus Post Status Mean?

    To help you understand what's happening to your shipment at any given moment, Cyprus Post uses shipment statuses to mark each delivery milestone. These statuses usually start when your shipment is picked up, updating everything happening until it reaches its recipient. 

    Shipment Status 

    Meaning 

    Receive item from customer (Otb)

    This is usually the first step of the delivery process where Cyprus Post acknowledges they have received your shipment.

    Insert item into bag (Otb)

    Your shipment has been successfully picked up and is in possession of a Cyprus Post courier heading to a sorting facility.

    Receive item at office of exchange (Inb)

    The package has arrived at the office of exchange to be sorted accordingly. This can also include customs for some shipments.

    Send item to domestic location (Inb)

    The shipment is en route to a local Cyprus Post facility, or a domestic carrier facility to be processed for the final delivery.

    Unsuccessful item delivery attempt (Inb)

    You will receive this status if the courier is unable to deliver the shipment to the recipient. This could be due to a mistake in the address or the recipient wasn't available.

    Deliver item (Inb)

    The shipment has been successfully delivered to the recipient's specified delivery address.

    About Cyprus Post.

    Cyprus Post, also known as "Cyprus Postal Services," boasts a rich and storied history dating back to the late 12th century during the Lusignan/Venetian era (1192 - 1571). The government-owned company has since grown to become a vital postal service provider in modern Cyprus with a wide range of services covering mail delivery, parcel delivery, money transfer services, and financial services. With a history steeped in tradition and adaptation to modern demands, Cyprus Post continues to bridge the past and present, ensuring the efficient flow of information and goods across the island. 

    How to Contact Cyprus Post Customer Support

    As a company dedicated to providing the best services to its customers, Cyprus Post offers different methods to contact them in case you have any questions or issues with your shipment's delivery. 

    Contact Method 

    Details 

    Main Office Address

    100, Prodromou Street, 2063 Strovolos

    1900 Lefkosia

    Postal Address

    1900 Lefkosia

    Phone

    Call Center Toll-Free number: 8000 2000

    International calls: +357-22310100

    Telefax

    +357-22304154

    Social Media 

    Twitter: https://twitter.com/cypruspost

    Facebook: https://www.facebook.com/postcyprus/




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