ePacket Tracking API and Integration

Connect and track packages from 1,300+ carriers including ePacket, with TrackingMore’s powerful API

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ePacket Package Tracking Solution for Businesses

ePacket Package Tracking Solution for Businesses

Track Your Parcels Anywhere Across the Globe

By using TrackingMore’s powerful API, you can conveniently track packages from 1,300+ carriers worldwide from a single dashboard.

Save time and money from just one tracking solution

Incorporate TrackingMore’s tracking API into your shipment and quickly gain an end-to-end status view of all your ePacket packages while simultaneously speeding up your operations with a bird’s eye view on your shipments.

Get started free

Tracking API Built for Developers

TrackingMore API allows developers to add package tracking functions easily. Use Trackingmore API for:

  • Real Time Tracking

    Get real time tracking info of multi-carriers in one integration

  • Transparent Tracking Experience

    Provide shipment tracking experience like Amazon

  • ePacket Webhook Notifications

    Push notifications of package updates with webhook

  • Intelligent Carrier Detection

    Auto-detect the courier according to the tracking number format

  • Multiple Programming Language Support

    Use multiple advanced programming languages to patch our API.

  • Delivery Exception Verification

    Verify delivery exception before it is too late

TrackingMore also allows you to implement tracking webhooks, so that you can automate notifications for all your shipment milestones.

Get API docs
1  "meta":{
2 "code":200,
3 "type": "Success",
4 "message": "Success"
5 },
6 "data": {
7 "origin_info": [{
8 "id": "b9533f736b05d563c71231cdd79b2a57"
9 "tracking_number": "1939155131"
10 "carrier_code": "epacket"
11 "status": "transit"
12 "original_country": "China"
13 "destination_country": "United States"
14 "itemTimeLength": 2
15 "weblink": ""
16 "phone": null
17 "trackinfo": [{
18 "Date": "2017-03-08 04: 22: 00"
19 "StatusDescription": "Departed Facility in HONG KONG-HONG KONG",
20 "Details": "Departed Facility in HONG KONG-HONG KONG, HONG KONG-HONG KONG,2017-03-08 04:22:00"
21 },{
22 "Date": "2017-03-06 15:28:00"
23 "StatusDescription": "Shipment picked up",
24 "Details": "BEIJING-CHINA,PEOPLES REPUBLIC"
25 }]
26 }]

ePacket Tracking API vs TrackingMore Tracking API

Features ePacket tracking API TrackingMore tracking API
Carrier tracking method
Tracking API
Notification -
Webhook -
Multi-carrier API - (1,300+ carriers supported)
Customer support
24/7 Free Technical Support - -
Public API Documentation -
Instant API Access - (Github API also available)
Programming languages
NET Library -
Go Library -
Java Library -
Node.js Module -
PHP Library -
Python Module -
Ruby Gem -

Industry leaders trust TrackingMore API

TrackingMore customers across industries are transforming their businesses with the API integration.

Online Retail
Marketplace
Dropshipping
Logistics & 3PL
Marketing
Software
Finance

Solution for online retail industry

Provide a completely seamless branded buyer's journey with TrackingMore. Our platform is designed to make online retail operations fast and more efficient so that your customers can have the perfect post-purchase experience.

  • Reduce WISMO calls
  • Provide branded experiences
  • Cut down operational costs
Learn more

"TrackingMore's tracking API has everything we need to relieve our customer team of the pressure caused by tons of WISMO requests, while fulfilling our customers' needs for higher shipment visibility."
– Min Chen, Senior Supply Chain Analyst, Shein

5X

Efficiency improved

60%

WISMO calls reduced

Read their story > Read the case study

Solution for online marketplaces

Simplify package tracking and bring transparency to your online marketplace. Optimize your platform by integrating TrackingMore’s powerful tracking API as a connecting bridge between sellers and buyers. Build trust and exceed expectations.

  • Increase seller satisfaction
  • Build buyer trust
  • Achieve comprehensive order visibility
Learn more

Kaufland, a prominent German hypermarket chain with over 1,400 stores, has seen innovation in its order tracking operations and an enhancement in team efficiency through the integration of the TrackingMore API.

81%

Decrease in order tracking time

30%

Rise in repeat customers

Read their story > Read the case study

Solution for dropshippers and dropshipping services

Partner up with TrackingMore and get a comprehensive, end-to-end shipment visibility for you. Establish a strong supplier network and boost customer satisfaction by providing transparent and real-time order tracking services to your customers.

  • Increase delivery efficiency
  • Ensure supplier reliability
  • Boost customer satisfaction
Learn more

"Based on the logistics tracking issues faced by merchants and their customers, we started using TrackingMore’s tracking API."
– Billy Zhu, Product Manager, Dropshipman.

<5%

Refund rate

30M+

Orders fulfilled

Read their story > Read the case study

Solution for logistics & 3PL fulfillment services

Manage order and optimize fulfillment processes with TrackingMore’s intuitive tracking API. Our platform is created to streamline all your order tracking needs, from quickly identifying shipment exceptions to shortening fulfillment turnaround times by spotting shipping bottlenecks.

  • Boost logistics efficiency
  • Gain end-to-end shipment visibility
  • Optimize shipping routes
Learn more

Passport Shipping is an international carrier for 3PLs, handling millions of packages worldwide. After integrating TrackingMore API, Passport streamlined its holiday season traffic ultimately increasing its CSAT scores by 6%.

5%

Increase in OTD rates

27%

Reduction in problem resolution time

Read their story > Read the case study

Solution for e-commerce marketing

Integrate TrackingMore tracking API into your company’s MarTech stack and find more smarter marketing opportunities. Connect delivery data to your marketing automation systems and trigger personalized campaigns based on shipment status.

  • Optimize customer journeys
  • Improve consumer targeting
  • Provide branded experiences
Learn more

Bamko is a full-service promotional merchandising agency. TrackingMore helped Bamko achieve a 15% boost in customer retention, ultimately increasing the potency of its customers' brands.

95%

On-time delivery rate

75%

Reduction in data reconciliation time

Read their story > Read the case study

Solution for tech and IT services

TrackingMore’s powerful API is engineered for fast and stable integration into your tech ecosystem. Streamline your operational workflows and use data-driven tracking insights to provide exceptional services to your customers.

  • Fast and stable integration
  • Reduce delivery disruptions
  • Optimize workflow times
Learn more

Denali is a global IT solutions leader that integrated TrackingMore’s API to provide a streamlined experience to its customers in the logistics industry. As a result, Denali saw its customer retention rise to 79%.

79%

Customer retention rate

9%

Reduction in operational costs

Read their story > Read the case study

Solution for financial services

Ensure reliable and fast shipment verification and records with TrackingMore’s reliable tracking API. Gain secure, transparent order visibility in high-risk transactions and analyze tracking data to continually improve fraud prevention model.

  • Reduce fraud and chargebacks
  • Verify shipments
  • Secure transactions
Learn more

Tabby is a Buy Now Pay Later (BNPL) financial service provider that integrated TrackingMore to combat transparency issues, resulting in a drastic decrease in customer-merchant conflicts and scam rates.

65%

Reduced scamming instances

73%

Lower merchant-buyer conflicts

Read their story > Read the case study

Why choose TrackingMore tracking API

Access to 1,300+ Carriers

Take advantage of our global network of 1,300+ carriers from a single and transparent dashboard. Save cost in one integration.

99.9%+ API Uptime

TrackingMore ensures unparalleled reliability and uninterrupted tracking capabilities with 99.9%+ API uptime, so you can always stay worry-free.

Auto-Detect Carriers

TrackingMore’s intelligent system accurately recognizes carriers from the tracking number format and auto-corrects incorrect input.

Enterprise-grade Security

We are ISO-27001 certified, the world’s best-known standard for information security and privacy standards, so you can be well-assured of your data integrity. 

Fast API Integration

Quickly implement TrackingMore's tracking API with our developer-friendly API documents. Support multiple programming languages.

24/7 Customer Support

Our industry-leading global support team is available 24/7 to assist and ensure your operations continue smoothly at all times.

FAQs of ePacket Tracking API

ePacket tracking API is an application programming service provided by ePacket that allows merchants or developers to integrate real-time tracking information of ePacket packages into their e-commerce sites or internal systems. It enables merchants and their customers to track the latest statuses of ePacket shipments including the current location, in-transit movements, estimated delivery time, and any exceptions throughout the delivery process.

TrackingMore API is a multi-carrier tracking API that integrates with 1,346 carriers globally to offer a one-stop order-tracking service for e-commerce and other industries. TrackingMore offers a powerful API in the leading market equipped with real-time tracking capability, automated shipment notifications, and more. It is designed to meet the requirements of businesses searching for the perfect tracking solution to enhance the post-purchase experience of their customers and drive repeat sales.

TrackingMore API offers a comprehensive parcel-tracking solution tailored for e-commerce businesses that enhances the whole post-purchase journey for your customers to boost repeat sales.

  • The global network of 1,346 carriers from a single and transparent dashboard saves your cost and effort in one integration.
  • The real-time updates for shipment tracking information lower your operation costs associated with rising WISMO calls, customer complaints, and refund requests.
  • The customized notifications sent by email or SMS automatically can reduce the frequency of customer inquiries and offer valuable opportunities for second-marketing.
  • Other features like a branded tracking page offered by TrackingMore elevate your brand identity and increase customer trust and satisfaction.

Incorporating the TrackingMore API into your business operations can lead to more efficient logistics management, better customer experiences, and invaluable repeat sales.

TrackingMore API provides tracking information from 1,346 carriers worldwide while ePacket is limited to its own logistics network. This means businesses utilizing TrackingMore API can not only track multiple carrier packages but also gain insights into their logistics operations.

With TrackingMore API,  businesses can identify any malpractice that's hindering their delivery efficiency caused by the wrong choice of carriers.

Yes. TrackingMore offers every new customer a free 7-day trial to explore the benefits of the service. For more advanced features and package pricing, you can click here to learn.

To integrate the TrackingMore API, follow these steps:

  1. Create an account on the TrackingMore website and log in.
  2. Retrieve your API key from the 'Developer' section in your account.
  3. Review the API documentation on TrackingMore's website.
  4. Use TrackingMore's sandbox environment for testing your API integration.
  5. Download and utilize the SDK from TrackingMore's GitHub page for integration.
  6. If you need assistance, contact TrackingMore’s customer support for guidance.

Start tracking ePacket packages with TrackingMore API today

Looking to automate shipment updates or improve your delivery efficiency? With TrackingMore's powerful API, you'll have all the tools at your fingertips to transform your customer's post-purchase journey.

Contact sales Get started free >
Start tracking ePacket packages with TrackingMore API today
Start tracking ePacket packages with TrackingMore API today