How to integrate Klaviyo with Trackingmore
Here are the steps to connect Klaviyo with Trackingmore:
- Sign in to Trackingmore account
- Make sure you have an active Klaviyo account
- In Klaviyo, go to Account > Settings > API Keys > Public API Key, copy the public API key
- In Trackingmore, paste in the klaviyo public API key and click "Connect" to set up this integration
- Once you enter your Klaviyo API Key, you can use Trackingmore event metrics to trigger a flow.
Trackingmore Events are coming with CurrentStatuses & Sub-Statuses for each shipment, which are powerful segmentation triggers for Klaviyo Flows. (example below)
Variable name:CurrentStatus
| CurrentStatus | Description |
|---|---|
| notfound | Package tracking information is no available yet |
| transit | Courier has picked up package from shipper, the package is on the way to destination |
| pickup | Also known as "Out For Delivery", courier is about to deliver the package, or the package is wating for addressee to pick up |
| delivered | The package was delivered successfully |
| expired | No tracking information for 30days for express service, or no tracking information for 60 days for postal service since the package added |
| undelivered | Also known as "Failed Attempt", courier attempted to deliver but failded, usually left a notice and will try to delivery again |
| exception | Package missed, addressee returned package to sender or other exceptions |
Variable name: Substatus
| Substatus | Description |
|---|---|
| delivered001 | Package delivered successfully |
| delivered002 | Package picked up by the addressee |
| delivered003 | Package received and signed by addressee |
| delivered004 | Package was left at the front door or left with your neighbour |
| undelivered001 | Address-related issues |
| undelivered002 | Receiver not home |
| undelivered003 | Impossible to locate the addressee |
| undelivered004 | Undelivered due to other reasons |
| exception004 | The package is unclaimed |
| exception005 | Other exceptions |
| exception006 | Package was detained by customs |
| exception007 | Package was lost or damaged during delivery |
| exception008 | Logistics order was cancelled before courier pick up the package |
| exception009 | Package was refused by addressee |
| exception010 | Package has been returned to sender |
| exception011 | Package is beening sent to sender |
| pickup001 | The package is out for delivery |
| pickup002 | The package is ready for collection |
| pickup003 | The customer is contacted before the final delivery |
| transit001 | Package is on the way to destination |
| transit002 | Package arrived at a hub or sorting center |
| transit003 | Package arrived at delivery facility |
| transit004 | Package arrived at destination country |
| transit005 | Customs clearance completed |
Below is an example flow we recommend:
Available data inside of the Klaviyo events:
| Property name | Template tag | Example |
|---|---|---|
| CarrierName | {{ event.CarrierName }} | dhl |
| CarrierContact | {{ event.CarrierContact }} | Contact number |
| TrackingCode | {{ event.TrackingCode }} | RA123123123CN |
| OrderNumber | {{ event.OrderNumber }} | #12345 |
| CurrentStatus | {{ event.CurrentStatus }} | Delivered |
| Substatus | {{ event.Substatus}} | delivered001 |
| ExpectedDeliveryDate | {{ event.ExpectedDeliveryDate }} | 2021/10/22 |
| LastestCheckpointTime | {{ event.LastestCheckpointTime }} | 2021/10/22 21:16 |
| TransitTime | {{ event.TransitTime }} | 7 |
| OrderEmail | {{ event.OrderEmail}} | test@gmail.com |
| OrderPhone | {{ event.OrderPhone }} | +4478 2989 2347 |
| OriginalCountryCode | {{ event.OriginalCountryCode }} | GB |
| DestinationCountryCode | {{ event.DestinationCountryCode}} | GB |
| ProductNames | {{ event.ProductNames}} | Product name |
| CustomerName | {{ event.CustomerName}} | Joe |
| CarrierTrackingLink | {{ event.CarrierTrackingLink}} | Carrier tracking page URL |
| OrderDate | {{ event.OrderDate}} | 2022/06/05 12:00 |
| Note | {{ event.Note}} | Custom text |
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