Hermes Tracking API and Integration

Connect and track packages from 1,300+ carriers including Hermes, with TrackingMore’s powerful API

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Hermes Package Tracking Solution for Businesses

Hermes Package Tracking Solution for Businesses

Track Your Parcels Anywhere Across the Globe

By using TrackingMore’s powerful API, you can conveniently track packages from 1,300+ carriers worldwide from a single dashboard.

Save time and money from just one tracking solution

Incorporate TrackingMore’s tracking API into your shipment and quickly gain an end-to-end status view of all your Hermes packages while simultaneously speeding up your operations with a bird’s eye view on your shipments.

Get started free

Tracking API Built for Developers

TrackingMore API allows developers to add package tracking functions easily. Use Trackingmore API for:

  • Real Time Tracking

    Get real time tracking info of multi-carriers in one integration

  • Transparent Tracking Experience

    Provide shipment tracking experience like Amazon

  • Hermes Webhook Notifications

    Push notifications of package updates with webhook

  • Intelligent Carrier Detection

    Auto-detect the courier according to the tracking number format

  • Multiple Programming Language Support

    Use multiple advanced programming languages to patch our API.

  • Delivery Exception Verification

    Verify delivery exception before it is too late

TrackingMore also allows you to implement tracking webhooks, so that you can automate notifications for all your shipment milestones.

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1  "meta":{
2 "code":200,
3 "type": "Success",
4 "message": "Success"
5 },
6 "data": {
7 "origin_info": [{
8 "id": "b9533f736b05d563c71231cdd79b2a57"
9 "tracking_number": "1939155131"
10 "carrier_code": "hermes"
11 "status": "transit"
12 "original_country": "China"
13 "destination_country": "United States"
14 "itemTimeLength": 2
15 "weblink": ""
16 "phone": null
17 "trackinfo": [{
18 "Date": "2017-03-08 04: 22: 00"
19 "StatusDescription": "Departed Facility in HONG KONG-HONG KONG",
20 "Details": "Departed Facility in HONG KONG-HONG KONG, HONG KONG-HONG KONG,2017-03-08 04:22:00"
21 },{
22 "Date": "2017-03-06 15:28:00"
23 "StatusDescription": "Shipment picked up",
24 "Details": "BEIJING-CHINA,PEOPLES REPUBLIC"
25 }]
26 }]

Hermes Tracking API vs TrackingMore Tracking API

Features Hermes tracking API TrackingMore tracking API
Carrier tracking method
Tracking API
Notification -
Webhook -
Multi-carrier API - (1,300+ carriers supported)
Customer support
24/7 Free Technical Support - -
Public API Documentation -
Instant API Access - (Github API also available)
Programming languages
NET Library -
Go Library -
Java Library -
Node.js Module -
PHP Library -
Python Module -
Ruby Gem -

Industry leaders trust TrackingMore API

TrackingMore customers across industries are transforming their businesses with the API integration.

Online Retail
Marketplace
Dropshipping
Logistics & 3PL
Marketing
Software
Finance

Solution for online retail industry

Provide a completely seamless branded buyer's journey with TrackingMore. Our platform is designed to make online retail operations fast and more efficient so that your customers can have the perfect post-purchase experience.

  • Reduce WISMO calls
  • Provide branded experiences
  • Cut down operational costs
Learn more

"TrackingMore's tracking API has everything we need to relieve our customer team of the pressure caused by tons of WISMO requests, while fulfilling our customers' needs for higher shipment visibility."
– Min Chen, Senior Supply Chain Analyst, Shein

5X

Efficiency improved

60%

WISMO calls reduced

Read their story > Read the case study

Solution for online marketplaces

Simplify package tracking and bring transparency to your online marketplace. Optimize your platform by integrating TrackingMore’s powerful tracking API as a connecting bridge between sellers and buyers. Build trust and exceed expectations.

  • Increase seller satisfaction
  • Build buyer trust
  • Achieve comprehensive order visibility
Learn more

Kaufland, a prominent German hypermarket chain with over 1,400 stores, has seen innovation in its order tracking operations and an enhancement in team efficiency through the integration of the TrackingMore API.

81%

Decrease in order tracking time

30%

Rise in repeat customers

Read their story > Read the case study

Solution for dropshippers and dropshipping services

Partner up with TrackingMore and get a comprehensive, end-to-end shipment visibility for you. Establish a strong supplier network and boost customer satisfaction by providing transparent and real-time order tracking services to your customers.

  • Increase delivery efficiency
  • Ensure supplier reliability
  • Boost customer satisfaction
Learn more

"Based on the logistics tracking issues faced by merchants and their customers, we started using TrackingMore’s tracking API."
– Billy Zhu, Product Manager, Dropshipman.

<5%

Refund rate

30M+

Orders fulfilled

Read their story > Read the case study

Solution for logistics & 3PL fulfillment services

Manage order and optimize fulfillment processes with TrackingMore’s intuitive tracking API. Our platform is created to streamline all your order tracking needs, from quickly identifying shipment exceptions to shortening fulfillment turnaround times by spotting shipping bottlenecks.

  • Boost logistics efficiency
  • Gain end-to-end shipment visibility
  • Optimize shipping routes
Learn more

Passport Shipping is an international carrier for 3PLs, handling millions of packages worldwide. After integrating TrackingMore API, Passport streamlined its holiday season traffic ultimately increasing its CSAT scores by 6%.

5%

Increase in OTD rates

27%

Reduction in problem resolution time

Read their story > Read the case study

Solution for e-commerce marketing

Integrate TrackingMore tracking API into your company’s MarTech stack and find more smarter marketing opportunities. Connect delivery data to your marketing automation systems and trigger personalized campaigns based on shipment status.

  • Optimize customer journeys
  • Improve consumer targeting
  • Provide branded experiences
Learn more

Bamko is a full-service promotional merchandising agency. TrackingMore helped Bamko achieve a 15% boost in customer retention, ultimately increasing the potency of its customers' brands.

95%

On-time delivery rate

75%

Reduction in data reconciliation time

Read their story > Read the case study

Solution for tech and IT services

TrackingMore’s powerful API is engineered for fast and stable integration into your tech ecosystem. Streamline your operational workflows and use data-driven tracking insights to provide exceptional services to your customers.

  • Fast and stable integration
  • Reduce delivery disruptions
  • Optimize workflow times
Learn more

Denali is a global IT solutions leader that integrated TrackingMore’s API to provide a streamlined experience to its customers in the logistics industry. As a result, Denali saw its customer retention rise to 79%.

79%

Customer retention rate

9%

Reduction in operational costs

Read their story > Read the case study

Solution for financial services

Ensure reliable and fast shipment verification and records with TrackingMore’s reliable tracking API. Gain secure, transparent order visibility in high-risk transactions and analyze tracking data to continually improve fraud prevention model.

  • Reduce fraud and chargebacks
  • Verify shipments
  • Secure transactions
Learn more

Tabby is a Buy Now Pay Later (BNPL) financial service provider that integrated TrackingMore to combat transparency issues, resulting in a drastic decrease in customer-merchant conflicts and scam rates.

65%

Reduced scamming instances

73%

Lower merchant-buyer conflicts

Read their story > Read the case study

Why choose TrackingMore's tracking API

Access to 1,300+ Carriers

Take advantage of our global network of 1,300+ carriers from a single and transparent dashboard. Save cost in one integration.

99.9%+ API Uptime

TrackingMore ensures unparalleled reliability and uninterrupted tracking capabilities with 99.9%+ API uptime, so you can always stay worry-free.

Auto-Detect Carriers

TrackingMore’s intelligent system accurately recognizes carriers from the tracking number format and auto-corrects incorrect input.

Enterprise-grade Security

We are ISO-27001 certified, the world’s best-known standard for information security and privacy standards, so you can be well-assured of your data integrity. 

Fast API Integration

Quickly implement TrackingMore's tracking API with our developer-friendly API documents. Support multiple programming languages.

24/7 Customer Support

Our industry-leading global support team is available 24/7 to assist and ensure your operations continue smoothly at all times.

FAQs of Hermes Tracking API

Hermes Tracking API is a web-based interface provided by Hermes, a leading parcel delivery company, which allows businesses and developers to access and integrate Hermes parcel tracking capabilities into their applications or websites. This API provides real-time tracking information for parcels, enabling users to monitor the status and location of their shipments from dispatch to delivery.

TrackingMore API is a comprehensive, multi-carrier tracking solution that seamlessly integrates with 1,334 global carriers. It provides a unified order-tracking service for e-commerce and other sectors. This market-leading API is equipped with features like real-time tracking, automated shipment notifications, and more. It is designed to meet the needs of businesses looking for an ideal tracking solution to improve their customers' post-purchase experience and encourage repeat sales.

The TrackingMore Tracking API offers substantial benefits for your business. 

  • First, it provides real-time tracking updates, enhancing transparency and communication with customers, and boosting their post-purchase experience.
  • Second, integrating tracking information directly into your systems streamlines logistics operations, reducing manual work and increasing efficiency.
  • Furthermore, the API supports data analytics and reporting, enabling you to optimize delivery processes and make informed decisions.

TrackingMore API provides tracking information from 1,334 carriers worldwide, but Hermes is limited by its own logistics network. This means that companies using the TrackingMore API can efficiently manage and track shipments globally, leveraging the strengths of multiple carriers to optimize their logistics operations.

TrackingMore API is considered the best shipment tracking API due to several key features and benefits.

  • Comprehensive Carrier Support: TrackingMore API supports a vast number of {carrier_numner} carriers worldwide, ensuring that users can track shipments from virtually any courier service. This extensive carrier network makes it highly versatile and useful for businesses with global shipping needs.
  • Real-Time Tracking: The API provides real-time tracking information, allowing users to get up-to-date status updates on their shipments. This feature is crucial for maintaining transparency and ensuring timely deliveries.
  • Scalability: The API is highly scalable and capable of handling a large volume of tracking requests. This makes it suitable for businesses of all sizes, from small e-commerce stores to large enterprises with extensive logistics operations.
  • Reliability and Security: TrackingMore API boasts a 99.9% uptime, ensuring that the tracking services are consistently available. Additionally, it complies with top security standards, such as ISO 27001, to protect sensitive data and maintain user trust.
  • Customizable Notifications: TrackingMore API offers customizable notifications that can be tailored to specific business needs. Users can set up email or SMS alerts for different shipment statuses, ensuring that customers and stakeholders are informed promptly. Moreover, the API supports webhook integrations, allowing for automated and real-time updates to be pushed directly to the user's system, further enhancing the efficiency of tracking operations.
  1. First, visit the TrackingMore website and sign up for a new account.
  2. Access your account using your username and password.
  3. After logging in, go to the "Developer" section of the website.
  4. Generate an API Key:

 - Click on "Generate API Key."

 - Name your API key to easily identify and manage it later.

 - Click "Save" to complete the creation process.

For security reasons, the API key can only be copied and downloaded once after it is generated. You are allowed to generate up to 4 API keys. If necessary, you can delete an old API key and generate a new one at any time.

Follow the steps outlined above to generate and secure your TrackingMore API key. 

  1. Next, read the TrackingMore API documentation for detailed integration instructions and code examples. 
  2. After that, set up your development environment and make initial API requests.
  3. Then, integrate the API requests into your application, using endpoints like Create a Tracking to add tracking numbers and Get to retrieve statuses.
  4. Additionally, set up webhook notifications for real-time updates by configuring your server to receive POST requests from TrackingMore.
  5. Finally, conduct thorough testing to ensure functionality, then deploy the integration into your live system.

Yes. TrackingMore offers every new customer a free 14-day trial to experience the benefits of the service. To explore the extensive range of advanced features and our competitive pricing for packages, simply click this link for more detailed information.

Start tracking Hermes packages with TrackingMore API today

Looking to automate shipment updates or improve your delivery efficiency? With TrackingMore's powerful API, you'll have all the tools at your fingertips to transform your customer's post-purchase journey.

Contact sales Get started free >
Start tracking Hermes packages with TrackingMore API today
Start tracking Hermes packages with TrackingMore API today