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How to Track Your Order on AliExpress

AliExpress orders can be tracked in two ways.

1. Using the AliExpress Website or mobile app

2. Using a third-party tracking solution

Track through the mobile app or the official website

Here are the simple steps.

Step 1:
Download the mobile app for Google Play Store or App Store or log into your profile on aliexpress.com.

Step 2:
Click on "My orders."

Step 3:
Select the order, click "view details," and copy the tracking number.

Step 4:
Type or paste the tracking number into the field provided.

Step 5:
Click on "track shipment."

Once this is done, the next page displays the tracking details and order status.

Track your AliExpress orders with TrackingMore

Aside from using AliExpress's official website, you can conveniently track your orders using TrackingMore; you do not need to log into your AliExpress account on your mobile or computer. You can easily update your order status from anywhere at any time with TrackingMore. Here are the simple steps to follow:

Step 1:
Copy the tracking number provided to you by the merchant you ordered from on AliExpress.

Step 2:
On your browser, go to TrackingMore's order tracking page and paste the tracking number you copied from step 1 in the provided field, and select "Track."

Step 3:
When you click the "Track" button, the page showing information on your package details shows up. Then you can find all the information regarding your package.

How to Cancel an AliExpress Order

It is common for people to change their mind about an order after making a purchase; this could be due to a myriad of reasons ranging from personal to economic concerns. However, there is no need to fret as order cancellation on AliExpress is complicated.
If you have not yet paid the order, you can cancel it immediately by clicking "cancel order."

Do note that if your order status is marked as "The seller has shipped your order," this means that your order has been shipped, and you cannot cancel the order. But you can return the package after you have received the delivery.

If your order status is marked as "Awaiting Shipment," only then can you cancel the order. But with the authorization of the seller. You should contact the seller directly to help hasten the process.
Here are the steps below:

1. Log into your AliExpress account using the website or mobile app, and select the "My Orders" section.

2. You will see a list of recent orders you have made; find the one you wish to cancel and click "View Detail."

3. Next, click "Request Order Cancellation," select the reason for cancellation from the drop-down menu and click "submit."

4. Once this is done, you have to wait for the seller to confirm the request and then you will get a refund.

What do you do when the seller refuses to confirm your request?

Sometimes a seller might refuse to confirm your order cancellation request. This is usually because they have sent the package out for shipping already, or they do not want to lose money. In either case, here is what to do:

If the seller has sent the package out for shipping, they will send you a tracking number within five working days. If the seller refuses to send you a tracking number within this period, you must open a dispute and ask for a refund. But if the seller provides you with a tracking number, this proves they have sent your package. In this case, you have to wait patiently till you receive the order, and then you apply to return the package.

How Long Does AliExpress Order Take?

When it comes to AliExpress, receiving your orders is dependent on two things; the shipping method you choose and the package destination.

There are two shipping options that AliExpress provides:

• AliExpress Standard Shipping
• AliExpress Premium Shipping

AliExpress also supports shipping from some other third-party shipping services like:

• FedEx
• ePacket
• SunYou Economic Air Mail

AliExpress Standard Shipping

AliExpress standard shipping is a cheap shipping service provided by AliExpress; sometimes, it offers free shipping at no extra cost. However, it is a relatively slow shipping option that typically takes between 15 to 30 days to deliver. Of all the shipping options available on AliExpress, the standard shipping is the cheapest. If you are not in a hurry to receive your package, then this is the best option.

Track your AliExpress standard shipping packages