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Amazon Order Tracking

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Track all Amazon orders

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Send proactive notification when shipment is under transit,pickup,delivered or any exceptions

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Shopify Order Tracking App

Best Shopify App for real-time order tracking; boost customer loyalty with branded tracking page and notifications.

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Supported by 1,300+ carriers worldwide

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How to Track Amazon Order?

Tracking your Amazon order is quick and easy! Here’s how you can do it.

  1. Start by logging into your Amazon account.
  2. Once you're signed in, navigate to the “Your Orders” section.
  3. Scroll through your orders to locate the one you want to check on.
  4. Click on the “Track Package” button next to your order.
  5. You’ll see all the latest updates on your package’s delivery progress.

Keep in mind that if you ordered multiple items, each one might have different delivery dates and tracking information.

Real-time shipping notifications:

If you want to receive real-time notifications about any exceptions or delays in your package delivery, you can subscribe to Amazon Shipment Updates via Text. Then you need to confirm your subscription by replying "YES" to the confirmation message Amazon sends when you sign up for this service.

If needed, you can also turn off notifications for a specific package directly from the “Track Package” place of that package.

How to Track Your Amazon Package with a Tracking Number?

If you want to track your Amazon package with a tracking number, the following are three easy ways to keep tabs on your order.

1. Using Amazon's Tracking Site

Simply head over to track.amazon.com. Just enter your tracking number, and you’ll get real-time updates on where your package is. It’s a straightforward way to stay informed without any hassle!

2. Visit the Carrier's Website

If you know which carrier is handling your delivery—like UPS, FedEx, or USPS—you can track your package directly on their website. For PillPack Medications, deliveries are typically managed by UPS, but keep in mind that the final leg might be handled by USPS.

Some national carriers also use regional carriers to deliver your package. When this happens, your tracking information may not be fully accurate on the national carrier's website. To get the most reliable delivery updates, visiting the carrier’s official site is your best option.

You can also register for UPS My Choice, which offers estimated delivery times and lets you electronically sign for packages if you're not home at the time of delivery. But this service is only for UPS packages.

Resources: a list of Amazon’s partner carriers for US and international destinations.

3. Use a Third-Party Tracking Platform

For an even more detailed tracking experience, consider using a third-party package tracking platform like TrackingMore. It consolidates tracking information from 1,300+ global carriers including UPS, USPS, and FedEx, allowing you to track and monitor all your packages in one place. This is especially beneficial for cross-border orders delivered by various carriers, ensuring a seamless tracking experience and providing you with peace of mind.

How to Find Amazon Tracking Number?

An Amazon tracking number is a unique identifier for each order to help shoppers locate where their order is currently and ensure a transparent shipping process.

You can find your carrier name and tracking number on your orders dashboard or email confirmation. Sometimes, a tracking number may not be on your order yet because it could still be on the way to the carrier.

How to Turn on Amazon Map Tracking?

To keep tabs on your package with Amazon Map Tracking, follow these simple steps.

  1. You can enable Map Tracking by selecting “Track Package” from either the “Your Orders” section or your shipment confirmation email.
  2. On the day of delivery, you'll be able to see a map showing the driver’s location as they approach your address.
  3. For the best experience, sign up for delivery alerts in the Amazon app. This way, you’ll be notified when the map is available for viewing.

If the driver needs to change their route, you’ll still see the map, though the number of stops may not be displayed. Don’t worry—you can still expect your package that day!

With this Amazon live tracking service, you can arrange to be at home when your package arrives or designate a safe place for delivery.

How to Track Amazon Return Order?

You can only track your Amazon return which has a prepaid label. Here’s how to do it.

  1. Start by logging into your Amazon account and navigating to the “Your Orders” section.
  2. Find the order you’ve returned and click on “View Return/Refund Status” next to it. This will provide you with the latest updates on your return.
  3. For Gift Recipients: If you received a gift and need to track your return, you can do so in the Returns Center.

Amazon Share Tracking

What Is Share Tracking on Amazon?

Amazon Share Tracking is a unique feature available in the Shopify app that allows you to easily send tracking information to friends and family.

How To Share Tracking on Amazon?

Here’s how to share Amazon tracking with others.

  1. Once your package has shipped, open the Amazon shopping app and go to “Your Orders.”
  2. Find the purchased item you want to share and select it.
  3. Tap on “Share Tracking” to send a link with the tracking information. You can share this link via text, email, or messaging apps like WhatsApp.
  4. Gift Features
    If the item was marked as a gift during checkout, Amazon Share Tracking allows the recipient to virtually unbox the item, send a thank-you email, and access other features—all from the Amazon app.

With these steps, you can keep your loved ones updated on their package's journey!

FAQs on Amazon Order Tracking

Why hasn’t my Amazon order shipped yet?

If you're wondering why your Amazon order hasn't shipped yet, start by checking the estimated delivery date. You can do this by selecting “Track Package” in Your Orders. If you're expecting it today but don't see any updates, that's completely normal. Depending on the carrier, items may ship on the same day they're delivered. If it’s not due today, just hang tight for the tracking info to refresh.

How often does Amazon update tracking?

For packages delivered by UPS, tracking updates usually take up to 24 hours to reflect in their system. Keep in mind this timeframe may extend during weekends or holidays.

Why is my Amazon tracking information not updating?

Amazon partners with various carriers to deliver items, and they often have more detailed information about your package.

If your package is handed off from one carrier to another, the tracking information may occasionally be lost in the old carrier's system during the transition. In this case, you have to check the new carrier’s website for the latest status.

However, using a third-party tracking service can help prevent such an inconsistent tracking experience since it allows multi-carrier tracking in one stop.

Why is my Amazon tracking information not available?

If tracking information isn’t available, here are some reasons why:

  • No Scans Yet: Your package might not have been scanned by the carrier. This can happen during busy shipping times when packages are processed in bulk. Until it’s scanned, the carrier won’t acknowledge receipt.
  • Update Delays: There may simply be a delay in updating the tracking database.
  • Non-Trackable Shipments: Some shipments, like Standard International, aren’t trackable at all.
  • Marketplace Sellers: Not all marketplace sellers provide tracking information for their orders.
  • Gift Orders: If your order is a gift, you’ll receive a gift receipt once it’s delivered, while the gift purchaser will get the tracking updates.

Why is my Amazon order delayed?

Remember that weather, traffic, and more can cause delivery delays. Most late packages will arrive within 24 to 48 hours of the expected delivery date.

Check Amazon’s recommended actions for Late Deliveries.

Why does my Amazon tracking show the order was delivered, but I haven't received it?

If your Amazon tracking says your order was delivered but you haven’t received it, try these steps.

  1. Check “Your Orders” to ensure your shipping address is correct.
  2. Check your Message Center and mailbox for any delivery attempt notices.
  3. Check your delivery instructions; the package may have been left as requested.
  4. Check with household members or neighbors to see if someone accepted the package.
  5. The carrier might have more info about your package. You can check their website or contact them directly.
  6. Packages can sometimes be mistakenly marked as delivered up to 48 hours before they arrive.

If you still can’t find your package, contact the seller if it was from a third party. Most orders placed with sellers are covered by Amazon’s A-to-z Guarantee. If you don't hear from the seller within two days, you can ask for a refund.

For Amazon orders, reach out to Customer Service within 30 days of the expected delivery for assistance.

Why does my Amazon tracking show undeliverable?

Packages may be marked as undeliverable for several reasons, including:

  • Damage to the shipment before or during transit.
  • Inaccessible shipping address due to an incorrect address, missing information, or delivery restrictions (e.g., correctional facilities). You can update your shipping addresses in "Your Addresses" for future orders.
  • The shipping label becomes unreadable while in transit.
  • The carrier makes three unsuccessful attempts to deliver to the address.
  • The recipient refuses to accept the package from the carrier.

If the carrier is not able to deliver your package, they will return it to Amazon. Amazon will automatically issue you a refund when they receive the package. For more information, go to Undeliverable Packages.

How to track packages from Amazon third-party sellers?

You can track packages from third-party sellers if they provide tracking information to Amazon and you selected a trackable shipping option. If you're having trouble tracking your package, reach out to the seller directly for assistance.

Why doesn’t Amazon's tracking information match the carrier's website?

Amazon's tracking updates might not always match the carrier’s website exactly because each carrier uses its own terminology and status codes to describe the shipment process. Amazon simplifies these terms to make them more user-friendly and easier to understand.

Here are some common statuses used by Amazon and carriers.

Amazon Tracking Status

Carrier Tracking Status

Meaning

Available for pickup.

UPS - Same Day Will Call.

The package is available for pickup at the carrier's facility.

Delivery attempted.

USPS - Notice left.

A delivery attempt was made for your package.

The shipment has left the seller's facility and is in transit.

UPS - A UPS shipping label has been created.

The shipment has left the Amazon or merchant fulfillment center.

 

Industry leaders trust TrackingMore API

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Solution for online retail industry

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Denali is a global IT solutions leader that integrated TrackingMore’s API to provide a streamlined experience to its customers in the logistics industry. As a result, Denali saw its customer retention rise to 79%.

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Tabby is a Buy Now Pay Later (BNPL) financial service provider that integrated TrackingMore to combat transparency issues, resulting in a drastic decrease in customer-merchant conflicts and scam rates.

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Transform Your
Shipment Tracking Today

Looking to automate shipment updates or improve your delivery efficiency? With TrackingMore's powerful API, you'll have all the tools at your fingertips to transform your customer's post-purchase journey.