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Tracking your Amazon order is quick and easy! Here’s how you can do it.
Keep in mind that if you ordered multiple items, each one might have different delivery dates and tracking information.
Real-time shipping notifications:
If you want to receive real-time notifications about any exceptions or delays in your package delivery, you can subscribe to Amazon Shipment Updates via Text. Then you need to confirm your subscription by replying "YES" to the confirmation message Amazon sends when you sign up for this service.
If needed, you can also turn off notifications for a specific package directly from the “Track Package” place of that package.
If you want to track your Amazon package with a tracking number, the following are three easy ways to keep tabs on your order.
Simply head over to track.amazon.com. Just enter your tracking number, and you’ll get real-time updates on where your package is. It’s a straightforward way to stay informed without any hassle!
If you know which carrier is handling your delivery—like UPS, FedEx, or USPS—you can track your package directly on their website. For PillPack Medications, deliveries are typically managed by UPS, but keep in mind that the final leg might be handled by USPS.
Some national carriers also use regional carriers to deliver your package. When this happens, your tracking information may not be fully accurate on the national carrier's website. To get the most reliable delivery updates, visiting the carrier’s official site is your best option.
You can also register for UPS My Choice, which offers estimated delivery times and lets you electronically sign for packages if you're not home at the time of delivery. But this service is only for UPS packages.
Resources: a list of Amazon’s partner carriers for US and international destinations.
For an even more detailed tracking experience, consider using a third-party package tracking platform like TrackingMore. It consolidates tracking information from 1,300+ global carriers including UPS, USPS, and FedEx, allowing you to track and monitor all your packages in one place. This is especially beneficial for cross-border orders delivered by various carriers, ensuring a seamless tracking experience and providing you with peace of mind.
An Amazon tracking number is a unique identifier for each order to help shoppers locate where their order is currently and ensure a transparent shipping process.
You can find your carrier name and tracking number on your orders dashboard or email confirmation. Sometimes, a tracking number may not be on your order yet because it could still be on the way to the carrier.
To keep tabs on your package with Amazon Map Tracking, follow these simple steps.
If the driver needs to change their route, you’ll still see the map, though the number of stops may not be displayed. Don’t worry—you can still expect your package that day!
With this Amazon live tracking service, you can arrange to be at home when your package arrives or designate a safe place for delivery.
You can only track your Amazon return which has a prepaid label. Here’s how to do it.
Amazon Share Tracking is a unique feature available in the Shopify app that allows you to easily send tracking information to friends and family.
Here’s how to share Amazon tracking with others.
With these steps, you can keep your loved ones updated on their package's journey!
If you're wondering why your Amazon order hasn't shipped yet, start by checking the estimated delivery date. You can do this by selecting “Track Package” in Your Orders. If you're expecting it today but don't see any updates, that's completely normal. Depending on the carrier, items may ship on the same day they're delivered. If it’s not due today, just hang tight for the tracking info to refresh.
For packages delivered by UPS, tracking updates usually take up to 24 hours to reflect in their system. Keep in mind this timeframe may extend during weekends or holidays.
Amazon partners with various carriers to deliver items, and they often have more detailed information about your package.
If your package is handed off from one carrier to another, the tracking information may occasionally be lost in the old carrier's system during the transition. In this case, you have to check the new carrier’s website for the latest status.
However, using a third-party tracking service can help prevent such an inconsistent tracking experience since it allows multi-carrier tracking in one stop.
If tracking information isn’t available, here are some reasons why:
Remember that weather, traffic, and more can cause delivery delays. Most late packages will arrive within 24 to 48 hours of the expected delivery date.
Check Amazon’s recommended actions for Late Deliveries.
If your Amazon tracking says your order was delivered but you haven’t received it, try these steps.
If you still can’t find your package, contact the seller if it was from a third party. Most orders placed with sellers are covered by Amazon’s A-to-z Guarantee. If you don't hear from the seller within two days, you can ask for a refund.
For Amazon orders, reach out to Customer Service within 30 days of the expected delivery for assistance.
Packages may be marked as undeliverable for several reasons, including:
If the carrier is not able to deliver your package, they will return it to Amazon. Amazon will automatically issue you a refund when they receive the package. For more information, go to Undeliverable Packages.
You can track packages from third-party sellers if they provide tracking information to Amazon and you selected a trackable shipping option. If you're having trouble tracking your package, reach out to the seller directly for assistance.
Amazon's tracking updates might not always match the carrier’s website exactly because each carrier uses its own terminology and status codes to describe the shipment process. Amazon simplifies these terms to make them more user-friendly and easier to understand.
Here are some common statuses used by Amazon and carriers.
Amazon Tracking Status |
Carrier Tracking Status |
Meaning |
Available for pickup. |
UPS - Same Day Will Call. |
The package is available for pickup at the carrier's facility. |
Delivery attempted. |
USPS - Notice left. |
A delivery attempt was made for your package. |
The shipment has left the seller's facility and is in transit. |
UPS - A UPS shipping label has been created. |
The shipment has left the Amazon or merchant fulfillment center. |
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