Banggood Order Tracking

How to Track Banggood Orders?

Order tracking enables you to follow up on the state of your order till it is delivered to your doorstep. It gives you prompt information about your package at each milestone of the delivery process.

Order Tracking in Banggood is simple to carry out and can be done in two ways.

1. Using the Banggood website or mobile app.
2. Using a third-party order tracking solution like TrackingMore.

1. Via Banggood Website/Mobile App

To track your order on the Banggood website or app, here are the steps to follow.

Step 1:
Login to your Banggood account you used to place the order by visiting Banggood.com or downloading the Banggood mobile app from the Google Play Store or Apple App Store.

Step 2:
After logging in successfully, click on the "My orders" section.

Step 3:
On the next page, select the order you wish to track and click "details."

Step 4:
After clicking "details," the tracking number will be displayed, and then you copy and paste it into the field provided.

You will be presented with information on the status of your order and your package's current location.

2. Via TrackingMore

TrackingMore is an online solution that enables global tracking of any package, irrespective of the platform, merchant, host, or delivery destination. With TrackingMore, you do not need to log into your Banggood account to track your order. Here are the steps below.

Step1:
Go to the TrackingMore official website.

Step 2:
Paste or type your Banggood order tracking number in the field provided.

Step 3:
Hit "Track."

Your order information will be displayed on the subsequent page, giving you accurate details on the progress your order has made through the delivery cycle.

How to Cancel a Banggood Order?

If you decide to cancel an order you already placed on the Banggood platform, you can easily do so by going to My Account > View Orders > Apply Refund. Do note that orders can only be canceled in Banggood if the order status is "processing," "ready to process," or "back order."

If the order status is marked as "shipped," meaning that the package has already been shipped by the seller, you cannot cancel the order right away. You would have to contact Banggood with the label "Order&Tax -Cancel/Edit this order" attached to your request.

How Long Does a Banggood Order Take?

You can expect your Banggood order to arrive as early as 2 days (overseas warehouse) or 8 days (Chinese warehouse) and 60 days after processing. Usually, the time of delivery depends strongly on the location of the distributing warehouse and the package's destination.

Banggood has warehouses in North America, Europe, Australia, and Asia, which makes it possible for the company to process and deliver shipments in locations outside China more speedily and effectively.

Banggood mandates a 60-day waiting period for deliveries facilitated by their Chinese warehouses and a 30-day waiting period for deliveries facilitated by their overseas warehouses. However, you should always refer to the product page when ordering as an estimated delivery period is usually provided by the merchant.

How to Contact the Banggood Customer Service Team?

You can reach the Banggood Customer Service Team for all your complaints and inquiries regarding the Banggood service, such as shipping, tracking, product information, merchant details, and so on.

You can reach them via the following helplines.

• USA: (202) 738-1179 / (323) 570-0368
• China: +86 208 601 4033 / +861 562 625 4811
• Hong Kong: +8 523 590 3678

You can also reach them via email at [email protected] or by visiting their Contact Us page on the Banggood official website.

About Banggood

Banggood is a Chinese e-commerce business-to-business (B2C) platform that provides customers with access to international markets through its global shipping network of over 37 warehouses overseas. It is headquartered in Baiyun, Guangzhou, China.

Founded in 2006, the company currently has over 66 million registered users across Europe, Asia Pacific, North America, South America, and the Middle East. It has become a veritable e-commerce hub for shoppers to find quality products that are authentic and affordable. It houses millions of products ranging from toys to electronics, clothing, and sports equipment.