eBay

eBay 订单跟踪

Remove All
Track

跟踪所有 eBay 订单

支持全球 USPS、FedEx、DHL、UPS 和 1,300+ 快递公司。

免费开始 >

获取 eBay 传递更新

当货件正在运输、取件、递送或任何例外情况时发送主动通知

免费开始 >

Shopify订单跟踪应用程序

最佳 Shopify 用于实时订单跟踪的应用程序;通过品牌跟踪页面和通知提高客户忠诚度。

获取 Shopify 应用> >

由全球 1,300+ 运营商提供支持

tnt logo
dhl logo
usps logo
fedex logo
china-ems logo
cainiao logo
australia-post logo
gls logo

如何在TrackingMore上追踪eBay订单?

TrackingMore是目前最强大、最易用、最用户友好的跟踪解决方案之一。其简单的用户界面和准确的跟踪功能使其比市场上的同类跟踪解决方案更具优势,最重要的是,它是免费使用的。

使用?TrackingMore? 跟踪您的 eBay 订单非常简单,而且强烈推荐。您只需要您的 eBay 订单跟踪号(下单后会发送到您的电子邮箱),然后就可以开始了。

以下是快速步骤。

步骤 1:
转到TrackingMore的订单追踪页面

第 2 步:
在提供的字段中填写您要跟踪的物品的跟踪号。

步骤3:
点击“跟踪”按钮。

完成后,您的订单详细信息将显示在下一页,显示包裹的当前状态,包括其位置和承运人。

如何在没有账户的情况下追踪eBay订单?

如果您以访客身份在 eBay 上购买了商品(即您在购买前未开设 eBay 账户),您将需要发送到您在结账时提供的电子邮件地址的订单确认号。

一封eBay 宾客订单确认电子邮件已发送给您,主题为“订单已确认”。

以下是跟踪它的步骤。

步骤 1:
在您的收件箱中找到客人订单确认电子邮件并点击它。

第 2 步:
选择“查看订单详情”选项卡。

步骤3:
点击“显示送货详情”。

执行此操作后,您将看到一个配送状态栏,其中显示配送公司、跟踪号和包裹的当前位置。

如果您没有看到跟踪详情,您可以在“订单详情”页面点击“联系卖家”,要求卖家上传跟踪号。

如何取消eBay订单?

如果订单是在最后一小时内下达的但尚未发货,您可以通过以下方式取消:

  1. 转到您帐户中的“购买历史记录”标签。

  2. 选择您要取消的订单。

  3. 点击“更多操作”下拉菜单并选择“取消订单”。

  4. 点击“提交”。

eBay 将向卖家发送取消请求,卖家最多有 3 天的时间来批准或拒绝该请求。如果卖家批准,eBay 将取消订单。

如果订单是在1小时前下的,并且您想取消,请:

  1. 转到“购买历史记录”选项卡,然后选择要取消的订单。

  2. 点击“更多操作”下拉菜单并选择“联系卖家”。

  3. 告诉卖家您想要取消的原因。

如果卖家拒绝或已经发货,您需要等待产品到达然后再申请退货。

eBay 订单需要多长时间?

通常,eBay 订单交付需要 3 天到 30 天。但是,交付时间会有所不同,取决于多种因素。

  • 处理和订单时间:卖家会说明包装商品并发货所需的时间。从您下单之日起,可能需要当天到 30 个工作日左右的时间。如果您在当天晚些时候或周末下单,您的处理时间可能会延长。
  • 快递或运输服务:您可以从卖家提供的各种运输服务中进行选择,了解某些服务比其他服务更快。您还可以查看每项服务的预计交货时间。
  • 发货目的地:包裹要运送到的地点也是一个重要的决定因素。如果物品要运送到海外或城市或农村社区,这也将决定您收到包裹的速度。
  • 付款结算:付款结算越快,商品发货越快。如果您的付款尚未确认或付款遇到困难,卖家将不会发货。

请注意,计算预计发货天数时不包括周末和公共假日。如果您需要紧急获取商品,请检查卖家是否提供快递服务。

如何退回eBay订单?

如果您收到的商品损坏、与所列商品不符或完全错误,即使卖家没有退货政策,您也可以要求退货,因为您受到 eBay 退款保证的保护。如果您只是改变主意,您必须询问卖家是否接受退货。

以下是需要采取的步骤。

  1. 要开始退货,请转到您帐户中的先前购买页面并选择要退货的商品。
  2. 卖家接受请求后,您需要等待 3 天,同时点击“检查退货状态”来监控退货状态。
  3. 请求被接受后,您将获得一个 eBay 运输标签,以便在指定时间内将包裹寄回。确保在将产品寄回卖家时获得跟踪号,以避免运输问题。
  4. 卖家收到订单后,您的退款将在2个工作日内处理,并将在3-5个工作日内通过您原来的付款方式退款。

如果您有任何问题,可以联系eBay客户服务寻求进一步帮助。

为什么我的eBay订单需要这么长时间?

很多问题都可能导致您的 eBay 订单延迟。这些问题涉及卖家、运输、方法等。但是,您可以联系卖家,了解订单未送达的具体原因,甚至可以联系 eBay 客服。

造成延误的原因包括:

  • 清关问题
  • 运输和物流问题
  • 包裹丢失或损坏
  • 周末/节假日
  • 政府政策
  • 疫情
  • 恶劣天气条件
  • 错误的联系信息/送货地址

如何更改eBay订单的送货地址?

如果您需要更改已购买商品的送货地址,您必须在他们寄出包裹之前立即联系卖家。有时,他们必须取消订单,以便您可以使用正确的送货地址再次购买该商品。

请注意,您可以在“我的 eBay”帐户的“地址”部分添加、更新或删除送货地址和主要送货地址。

eBay 继续在全球范围内促进企业对消费者和消费者对消费者的电子商务服务。随着其产品目录和客户群逐年扩大,该公司努力保持并提高其作为全球最知名市场之一的全球地位。

关于eBay

eBay 正式名称为 eBay,是世界上最大的跨国电子商务公司之一,市值超过 97 亿美元。这家总部位于加州的电子商务巨头在全球 32 个国家开展业务。

目前,eBay 是一家在线购物和拍卖网站,个人和企业可从 eBay 上的多家零售商处购买和出售产品。在 eBay 上几乎可以找到所有类型的产品,包括二手或相当二手的产品。

该平台向卖家收取一定费用,但对买家则完全免费。eBay 拥有许多技术先进的功能,使该平台有别于其他电子商务商店,例如图片搜索、竞价、eBay 快递等。

Industry leaders trust TrackingMore API

TrackingMore customers across industries are transforming their businesses with the API integration.

Online Retail
Marketplace
Dropshipping
Logistics & 3PL
Marketing
Software
Finance

Solution for online retail industry

Provide a completely seamless branded buyer's journey with TrackingMore. Our platform is designed to make online retail operations fast and more efficient so that your customers can have the perfect post-purchase experience.

  • Reduce WISMO calls
  • Provide branded experiences
  • Cut down operational costs
Learn more

"TrackingMore's tracking API has everything we need to relieve our customer team of the pressure caused by tons of WISMO requests, while fulfilling our customers' needs for higher shipment visibility."
– Min Chen, Senior Supply Chain Analyst, Shein

5X

Efficiency improved

60%

WISMO calls reduced

Read their story > Read the case study

Solution for online marketplaces

Simplify package tracking and bring transparency to your online marketplace. Optimize your platform by integrating TrackingMore’s powerful tracking API as a connecting bridge between sellers and buyers. Build trust and exceed expectations.

  • Increase seller satisfaction
  • Build buyer trust
  • Achieve comprehensive order visibility
Learn more

Kaufland, a prominent German hypermarket chain with over 1,400 stores, has seen innovation in its order tracking operations and an enhancement in team efficiency through the integration of the TrackingMore API.

81%

Decrease in order tracking time

30%

Rise in repeat customers

Read their story > Read the case study

Solution for dropshippers and dropshipping services

Partner up with TrackingMore and get a comprehensive, end-to-end shipment visibility for you. Establish a strong supplier network and boost customer satisfaction by providing transparent and real-time order tracking services to your customers.

  • Increase delivery efficiency
  • Ensure supplier reliability
  • Boost customer satisfaction
Learn more

"Based on the logistics tracking issues faced by merchants and their customers, we started using TrackingMore’s tracking API."
– Billy Zhu, Product Manager, Dropshipman.

<5%

Refund rate

30M+

Orders fulfilled

Read their story > Read the case study

Solution for logistics & 3PL fulfillment services

Manage order and optimize fulfillment processes with TrackingMore’s intuitive tracking API. Our platform is created to streamline all your order tracking needs, from quickly identifying shipment exceptions to shortening fulfillment turnaround times by spotting shipping bottlenecks.

  • Boost logistics efficiency
  • Gain end-to-end shipment visibility
  • Optimize shipping routes
Learn more

Passport Shipping is an international carrier for 3PLs, handling millions of packages worldwide. After integrating TrackingMore API, Passport streamlined its holiday season traffic ultimately increasing its CSAT scores by 6%.

5%

Increase in OTD rates

27%

Reduction in problem resolution time

Read their story > Read the case study

Solution for e-commerce marketing

Integrate TrackingMore tracking API into your company’s MarTech stack and find more smarter marketing opportunities. Connect delivery data to your marketing automation systems and trigger personalized campaigns based on shipment status.

  • Optimize customer journeys
  • Improve consumer targeting
  • Provide branded experiences
Learn more

Bamko is a full-service promotional merchandising agency. TrackingMore helped Bamko achieve a 15% boost in customer retention, ultimately increasing the potency of its customers' brands.

95%

On-time delivery rate

75%

Reduction in data reconciliation time

Read their story > Read the case study

Solution for tech and IT services

TrackingMore’s powerful API is engineered for fast and stable integration into your tech ecosystem. Streamline your operational workflows and use data-driven tracking insights to provide exceptional services to your customers.

  • Fast and stable integration
  • Reduce delivery disruptions
  • Optimize workflow times
Learn more

Denali is a global IT solutions leader that integrated TrackingMore’s API to provide a streamlined experience to its customers in the logistics industry. As a result, Denali saw its customer retention rise to 79%.

79%

Customer retention rate

9%

Reduction in operational costs

Read their story > Read the case study

Solution for financial services

Ensure reliable and fast shipment verification and records with TrackingMore’s reliable tracking API. Gain secure, transparent order visibility in high-risk transactions and analyze tracking data to continually improve fraud prevention model.

  • Reduce fraud and chargebacks
  • Verify shipments
  • Secure transactions
Learn more

Tabby is a Buy Now Pay Later (BNPL) financial service provider that integrated TrackingMore to combat transparency issues, resulting in a drastic decrease in customer-merchant conflicts and scam rates.

65%

Reduced scamming instances

73%

Lower merchant-buyer conflicts

Read their story > Read the case study

转变您的
今天的货件追踪

想要自动更新货件或提高交付效率?借助 TrackingMore 强大的 API,您将拥有触手可及的所有工具,以改变客户的售后旅程。