GearBest Order Tracking

How to Track GearBest Order

You can easily reach your GearBest order by using the GearBest website or a third-party tracking solution like TrackingMore.

1. Using GearBest Website

Step 1:
Log in to your GearBest account on gearbest.com.

Step 2:
Simply go to the "My Orders" section and click on the order you want to track.

Then details about your order will be displayed on the next page.

2. Using TrackingMore

Step 1:
Go to the TrackingMore's order tracking page.

Step 2:
Fill in the GearBest tracking number that was sent to you via email in the field provided and click "Track."

Then details about your order will be displayed on the next page.

How to Cancel GearBest Order

If, for any reason, you decide to change your mind about a purchase, you can cancel your order if it has not yet been shipped.

1. To do this, follow these steps:
2. Go to the "My Orders" section of your account.
3. Locate the item you want to cancel.
4. Click "cancel" under the "Continue to pay" tab and follow the instructions.

If you haven’t paid for the order yet, simply follow the cancellation steps outlined above. However, if you’ve already made the payment, quickly contact GearBest customer service for assistance and follow their instructions.

Please note that orders marked as "shipped out" cannot be canceled.

How Long Does a GearBest Order Take?

The time it takes for a GearBest order to be delivered varies from location to location, depending on the shipping package you use.
GearBest offers four categories of shipping services, and each of them comes with an expected delivery date. So, for you to be sure of how long your order will take, you need to confirm the shipping category that is responsible for shipping your package. These shipping services are:

1. Unregistered Air Mail
This shipping method takes up to 15 - 30 business days and is a free service, meaning it comes with free delivery, so if you have some time to spare and do not mind waiting for two weeks or more, Unregistered Air Mail is ideal for you, plus you get to save some extra money on shipping costs, but it does not offer tracking all the way from China to your country.

2. Registered Air Mail
This shipping method is slightly different from Unregistered Air Mail in that it incorporates the postal service of the destination country, like USPS, ePacket, China Post, and so on, and it offers tracking services all the way to your country. Like Unregistered Air Mail, it takes 15 - 30 days but costs $1.96 per 0.8 kg**.

3. Priority Line
This is a faster service than the previous shipping methods, it takes 7 - 12 business days and can reach most countries in Europe, North America, Upper Asia, and Central China. It uses shipping services like DHL, Alljoy, and so on, depending on the destination country, and it offers tracking all the way down to the destination country. However, it is not a free service and a package of 0.14 kg will cost $0.34.

4. Expedited Shipping
This is the fastest shipping method offered by GearBest. It ships to many major destinations, and the delivery period is 3 - 7 business days. It makes use of shipping services like FedEx, UPS, and DHL Express. It is not a free service, and a package weighing 0.14 kg will cost $35.83 to ship. It is a shipping favorite because of its quick delivery rate.

As explained earlier, coupled with the shipping method is the destination location of the package. These two play a major role in determining the delivery time and shipping cost for your GearBest order. You can visit the shipping information page on their website to find out the shipping costs and duration based on your location.

About GearBest

Owned by the Chinese cross-border enterprise Globalegrow, GearBest is one of the fastest-growing online shopping and e-commerce platform in the world. The company bases its solution on offering high-quality products from its in-house supply and individual sellers on the platform.

With its major operating center and storage facilities in Shenzhen, China, GearBest has offices in the United Kingdom and many countries in Europe serving its ever-increasing global buyers.

One major benefit that customers enjoy is its customer-centered guarantee, return, and exchange policy, offering a 45-day window to return goods that do not meet customers’ satisfaction to get a full refund.