
您可以使用GearBest网站或TrackingMore等第三方跟踪解决方案轻松找到您的GearBest订单。
1. 使用GearBest网站
步骤 1:
登录 gearbest.com 上的 GearBest 帐户。
第 2 步:
只需转到“我的订单”部分并单击您想要跟踪的订单。
然后,您的订单的详细信息将显示在下一页。
2. 使用 TrackingMore
步骤 1:
转到TrackingMore的订单跟踪页面。
第 2 步:
在提供的字段中填写通过电子邮件发送给您的GearBest跟踪号,然后单击“跟踪”。
然后,您的订单的详细信息将显示在下一页。
如果您出于任何原因决定改变购买主意,您可以在订单尚未发货的情况下取消订单。
如果您尚未支付订单,只需按照上面概述的取消步骤操作即可。但是,如果您已经付款,请快速联系GearBest客服寻求帮助并按照他们的指示操作。
请注意,标记为“已发货”的订单无法取消。
GearBest 订单的配送时间因地点而异,取决于您使用的运输包裹。
GearBest 提供四类运输服务,每类都有预计送达日期。因此,为了确定订单需要多长时间,您需要确认负责运送包裹的运输类别。这些运输服务包括:
1. 非挂号航空邮件
这种运输方式最多需要 15 - 30 个工作日,并且是一项免费服务,这意味着它提供免费送货,所以如果您有空闲时间并且不介意等待两周或更长时间,非注册航空邮件对您来说是理想的选择,而且您还可以节省一些额外的运费,但它不提供从中国到您所在国家/地区的全程跟踪。
2. 航空挂号邮件
这种运输方式与非挂号航空邮件略有不同,因为它结合了目的地国家的邮政服务,如 USPS、ePacket、中国邮政等,并提供到您所在国家/地区的全程跟踪服务。与非挂号航空邮件一样,它需要 15 - 30 天,但每 0.8 公斤收费 1.96 美元**。
3. 优先线路
这项服务比以前的运输方式更快,需要 7 - 12 个工作日,可以到达欧洲、北美、上亚和中国中部的大多数国家。它使用 DHL、Alljoy 等运输服务,具体取决于目的地国家,并提供一直到目的地国家的跟踪服务。但是,这不是一项免费服务,0.14 公斤的包裹将花费 0.34 美元。
4. 加急运输
这是 GearBest 提供的最快捷的送货方式。它可送货至许多主要目的地,送货时间为 3 - 7 个工作日。它使用 FedEx、UPS 和 DHL Express 等送货服务。这不是免费服务,重量为 0.14 公斤的包裹的运费为 35.83 美元。由于送货速度快,它是最受欢迎的送货方式。
如前所述,除了运输方式之外,包裹的目的地也是重要的因素。这两项因素在确定您的 GearBest 订单的交货时间和运费方面起着重要作用。您可以访问其网站上的运输信息页面,以根据您所在的位置了解运费和运输时间。
GearBest 隶属于中国跨境企业 Globalegrow,是全球增长最快的在线购物和电子商务平台之一。该公司的解决方案基于从内部供应商和平台上的个人卖家提供高品质产品。
GearBest 的主要运营中心和仓储设施位于中国深圳,并在英国和欧洲许多国家设有办事处,为不断增长的全球买家提供服务。
客户享受的一项主要好处是以客户为中心的保证、退货和换货政策,该政策提供 45 天的退货期限,如果客户不满意,可以退回商品并获得全额退款。
TrackingMore customers across industries are transforming their businesses with the API integration.
Provide a completely seamless branded buyer's journey with TrackingMore. Our platform is designed to make online retail operations fast and more efficient so that your customers can have the perfect post-purchase experience.
"TrackingMore's tracking API has everything we need to relieve our customer team of the pressure caused by tons of WISMO requests, while fulfilling our customers' needs for higher shipment visibility."
– Min Chen, Senior Supply Chain Analyst, Shein
5X
Efficiency improved
60%
WISMO calls reduced
Simplify package tracking and bring transparency to your online marketplace. Optimize your platform by integrating TrackingMore’s powerful tracking API as a connecting bridge between sellers and buyers. Build trust and exceed expectations.
Kaufland, a prominent German hypermarket chain with over 1,400 stores, has seen innovation in its order tracking operations and an enhancement in team efficiency through the integration of the TrackingMore API.
81%
Decrease in order tracking time
30%
Rise in repeat customers
Partner up with TrackingMore and get a comprehensive, end-to-end shipment visibility for you. Establish a strong supplier network and boost customer satisfaction by providing transparent and real-time order tracking services to your customers.
"Based on the logistics tracking issues faced by merchants and their customers, we started using TrackingMore’s tracking API."
– Billy Zhu, Product Manager, Dropshipman.
<5%
Refund rate
30M+
Orders fulfilled
Manage order and optimize fulfillment processes with TrackingMore’s intuitive tracking API. Our platform is created to streamline all your order tracking needs, from quickly identifying shipment exceptions to shortening fulfillment turnaround times by spotting shipping bottlenecks.
Passport Shipping is an international carrier for 3PLs, handling millions of packages worldwide. After integrating TrackingMore API, Passport streamlined its holiday season traffic ultimately increasing its CSAT scores by 6%.
5%
Increase in OTD rates
27%
Reduction in problem resolution time
Integrate TrackingMore tracking API into your company’s MarTech stack and find more smarter marketing opportunities. Connect delivery data to your marketing automation systems and trigger personalized campaigns based on shipment status.
Bamko is a full-service promotional merchandising agency. TrackingMore helped Bamko achieve a 15% boost in customer retention, ultimately increasing the potency of its customers' brands.
95%
On-time delivery rate
75%
Reduction in data reconciliation time
TrackingMore’s powerful API is engineered for fast and stable integration into your tech ecosystem. Streamline your operational workflows and use data-driven tracking insights to provide exceptional services to your customers.
Denali is a global IT solutions leader that integrated TrackingMore’s API to provide a streamlined experience to its customers in the logistics industry. As a result, Denali saw its customer retention rise to 79%.
79%
Customer retention rate
9%
Reduction in operational costs
Ensure reliable and fast shipment verification and records with TrackingMore’s reliable tracking API. Gain secure, transparent order visibility in high-risk transactions and analyze tracking data to continually improve fraud prevention model.
Tabby is a Buy Now Pay Later (BNPL) financial service provider that integrated TrackingMore to combat transparency issues, resulting in a drastic decrease in customer-merchant conflicts and scam rates.
65%
Reduced scamming instances
73%
Lower merchant-buyer conflicts
想要自动更新货件或提高交付效率?借助 TrackingMore 强大的 API,您将拥有触手可及的所有工具,以改变客户的售后旅程。