GearBest

GearBest 訂單跟蹤

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如何追蹤 GearBest 訂單

您可以使用 GearBest 網站或第三方追蹤解決方案(例如TrackingMore)輕鬆取得您的 GearBest 訂單。

1. 使用GearBest網站

步驟一:
登入您在 gearbest.com 上的 GearBest 帳戶。

步驟2:
只需轉到“我的訂單”部分,然後單擊您要追蹤的訂單即可。

然後,有關您訂單的詳細資訊將顯示在下一頁。

2.使用TrackingMore

步驟一:
前往 TrackingMore 的訂單追蹤頁面。

步驟2:
在提供的欄位中填寫透過電子郵件發送給您的 GearBest 追蹤號碼,然後點擊「追蹤」。

然後,有關您訂單的詳細資訊將顯示在下一頁。

如何取消 GearBest 訂單

如果您出於任何原因決定改變購買決定,且訂單尚未發貨,您可以取消訂單。

  1. 為此,請按照下列步驟操作:
  2. 前往您帳戶的「我的訂單」部分。
  3. 找到您要取消的項目。
  4. 按一下“繼續付款”標籤下的“取消”,然後按照指示操作。

如果您尚未支付訂單,只需按照上述取消步驟即可。不過,如果您已經付款,請快速聯絡 GearBest 客戶服務尋求協助並按照他們的指示進行操作。

請注意,標記為「已出貨」的訂單無法取消。

GearBest 訂單需要多久時間?

GearBest 訂單的送達時間因地點而異,具體取決於您使用的運送包裹。
GearBest 提供四種運輸服務,每種服務都有預期的交貨日期。因此,為了確定訂單需要多長時間,您需要確認負責運送包裹的運送類別。這些運輸服務是:

1. 未掛號航空郵件
這種運輸方式需要15 - 30 個工作日,並且是一項免費服務,這意味著它可以免費送貨,因此,如果您有空閒時間並且不介意等待兩週或更長時間,非掛號航空郵件是您的理想選擇,另外您還可以節省一些額外的運費,但它不提供從中國到您所在國家/地區的全程追蹤。

2. 掛號航空郵件
這種運輸方式與未掛號航空郵件略有不同,它結合了目的地國家的郵政服務,如 USPS、ePacket、中國郵政等,並且提供全程追蹤服務。與未掛號航空郵件一樣,需要 15 - 30 天,但每 0.8 公斤費用為 1.96 美元**。

3. 優先線路
這是比以前的運輸方式更快的服務,需要 7 - 12 個工作日,可以到達歐洲、北美、上亞洲和華中地區的大多數國家。它使用 DHL、Alljoy 等運輸服務(取決於目的地國家/地區),並提供全程追蹤至目的地國家。不過,這並不是免費服務,0.14 公斤的包裹費用為 0.34 美元。

4. 加急運送
這是 GearBest 提供的最快的運送方式。它運送到許多主要目的地,交貨期為 3 - 7 個工作天。它利用 FedEx、UPS 和 DHL Express 等運輸服務。這不是一項免費服務,一個重 0.14 公斤的包裹的運費為 35.83 美元。由於交貨速度快,它是最受歡迎的運輸方式。

如前所述,與運輸方式相關的是包裹的目的地位置。這兩者在確定您的 GearBest 訂單的交貨時間和運費方面發揮著重要作用。您可以造訪其網站上的運送資訊頁面,根據您所在的位置了解運輸費用和持續時間。

關於GearBest

GearBest隸屬於中國跨境企業環球易購,是全球成長最快的線上購物和電子商務平台之一。該公司的解決方案是基於透過內部供應和平台上的個人賣家提供高品質的產品。

GearBest 的主要營運中心和倉儲設施位於中國深圳,在英國和歐洲許多國家設有辦事處,為其不斷成長的全球買家提供服務。

客戶享受的一個主要好處是其以客戶為中心的保證、退貨和換貨政策,提供 45 天的退貨期限,如果客戶不滿意,可以獲得全額退款。

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轉變您的
今天的貨件追蹤

想要自動更新貨件或提高交付效率?借助 TrackingMore 強大的 API,您將擁有觸手可及的所有工具,以改變客戶的售後旅程。