LightInTheBox Order Tracking

How to Track My LightInTheBox Package?

To track your LightInTheBox package go to your account and click on "My Orders" on the site. Here you can see all your orders and find the tracking info. Click on the order you want and the tracking info will show up.

Or you can use a third-party service like TrackingMore by entering your tracking number to get the latest update of your package. With over 1,300 global carriers, TrackingMore is a one-stop solution to track all your shipments in one place so you can stay updated on your package’s journey across multiple logistics providers.

How Can I Cancel my LightInTheBox Order?

Most of our products can be canceled for a full refund up until they are shipped. If your order status is Draft or Pending, you can easily delete or cancel it. If your order status is "Processing," you can cancel it by selecting "cancel this order." Unfortunately, orders that have been shipped cannot be canceled.

How Long Does LightInTheBox Order Take?

LightInTheBox delivery times vary by destination and shipping method:

• National: Less than 36 hours

• International:

  • Standard: 10-20 working days

  • Express: 5-8 working days

Check the LightInTheBox official website for exact shipping rates and delivery times based on your location and shipping options.

LightInTheBox Return Policy

At LightInTheBox they value our customers. Items can be returned if damaged upon arrival or the wrong size/color. They also have a "No reason return" within 7 days for customers who are not satisfied with their purchase.

Warranty:

• 1 year: Faucets and Lights & Lighting (except bulbs and LED strips)

• 30 days: All others

About LightInTheBox

Based in China and founded by some Chinese businessmen, LightInTheBox is a company born in 2007 and continues to serve shoppers in the world with its retail and wholesale e-commerce. There are more than 200 destinations internationally. For that, LightInTheBox is also available in different languages. This online shopping site was intended to show maximum reduction in the supply chain so that they can offer goods at much lower prices and a large margin.

How to Contact LightInTheBox?

Users can get the contact information, including the LightInTheBox customer service number, via the online platform. They can also get access to the main offices in Beijing, China, and Seattle, Washington, USA. Users can also contact the company via its official social networks, such as Twitter, Facebook, and Instagram. Finally, they can use customer service, which is only available to registered users on the official LightInTheBox website. You can expect the response from their customer service to be fast.