
要跟踪您的 LightInTheBox 包裹,请转到您的帐户并点击网站上的“我的订单”。在这里您可以查看所有订单并找到跟踪信息。单击您想要的订单,跟踪信息就会显示出来。
或者,您可以使用第三方服务(如TrackingMore) ,输入您的跟踪号以获取包裹的最新更新。TrackingMore 拥有超过 1,300 家全球承运商,是一站式解决方案,可在一个地方跟踪您的所有货件,因此您可以随时了解包裹在多个物流供应商之间的旅程。
我们的大多数产品在发货前都可以取消订单并获得全额退款。如果您的订单状态为“草稿”或“待处理”,您可以轻松删除或取消订单。如果您的订单状态为“正在处理”,您可以通过选择“取消此订单”来取消订单。遗憾的是,已发货的订单无法取消。
LightInTheBox 送货时间因目的地和运输方式而异:
国内:少于 36 小时
国际的:
标准:10-20个工作日
加急:5-8个工作日
请查看LightInTheBox 官方网站,根据您的位置和运输选项了解准确的运费和交货时间。
LightInTheBox 非常重视客户。如果商品在收到时损坏或尺码/颜色不对,可以退货。如果客户对所购商品不满意,他们还提供 7 天内“无理由退货”服务。
保修单:
1 年:水龙头、灯饰及照明(灯泡和 LED 灯带除外)
30 天:所有其他
LightInTheBox 总部位于中国,由一些中国商人创立,成立于 2007 年,通过其零售和批发电子商务继续为全球购物者提供服务。其业务遍及全球 200 多个目的地。为此,LightInTheBox 还提供多种语言版本。该在线购物网站旨在最大限度地减少供应链环节,以便他们能够以更低的价格和更大的利润提供商品。
用户可以通过在线平台获取联系信息,包括LightInTheBox客户服务号码。他们还可以访问位于中国北京和美国华盛顿西雅图的总部。用户还可以通过其官方社交网络联系该公司,例如 Twitter、Facebook 和 Instagram。最后,他们可以使用客户服务,该服务仅对官方 LightInTheBox 网站上的注册用户开放。您可以期待他们的客户服务快速响应。
TrackingMore customers across industries are transforming their businesses with the API integration.
Provide a completely seamless branded buyer's journey with TrackingMore. Our platform is designed to make online retail operations fast and more efficient so that your customers can have the perfect post-purchase experience.
"TrackingMore's tracking API has everything we need to relieve our customer team of the pressure caused by tons of WISMO requests, while fulfilling our customers' needs for higher shipment visibility."
– Min Chen, Senior Supply Chain Analyst, Shein
5X
Efficiency improved
60%
WISMO calls reduced
Simplify package tracking and bring transparency to your online marketplace. Optimize your platform by integrating TrackingMore’s powerful tracking API as a connecting bridge between sellers and buyers. Build trust and exceed expectations.
Kaufland, a prominent German hypermarket chain with over 1,400 stores, has seen innovation in its order tracking operations and an enhancement in team efficiency through the integration of the TrackingMore API.
81%
Decrease in order tracking time
30%
Rise in repeat customers
Partner up with TrackingMore and get a comprehensive, end-to-end shipment visibility for you. Establish a strong supplier network and boost customer satisfaction by providing transparent and real-time order tracking services to your customers.
"Based on the logistics tracking issues faced by merchants and their customers, we started using TrackingMore’s tracking API."
– Billy Zhu, Product Manager, Dropshipman.
<5%
Refund rate
30M+
Orders fulfilled
Manage order and optimize fulfillment processes with TrackingMore’s intuitive tracking API. Our platform is created to streamline all your order tracking needs, from quickly identifying shipment exceptions to shortening fulfillment turnaround times by spotting shipping bottlenecks.
Passport Shipping is an international carrier for 3PLs, handling millions of packages worldwide. After integrating TrackingMore API, Passport streamlined its holiday season traffic ultimately increasing its CSAT scores by 6%.
5%
Increase in OTD rates
27%
Reduction in problem resolution time
Integrate TrackingMore tracking API into your company’s MarTech stack and find more smarter marketing opportunities. Connect delivery data to your marketing automation systems and trigger personalized campaigns based on shipment status.
Bamko is a full-service promotional merchandising agency. TrackingMore helped Bamko achieve a 15% boost in customer retention, ultimately increasing the potency of its customers' brands.
95%
On-time delivery rate
75%
Reduction in data reconciliation time
TrackingMore’s powerful API is engineered for fast and stable integration into your tech ecosystem. Streamline your operational workflows and use data-driven tracking insights to provide exceptional services to your customers.
Denali is a global IT solutions leader that integrated TrackingMore’s API to provide a streamlined experience to its customers in the logistics industry. As a result, Denali saw its customer retention rise to 79%.
79%
Customer retention rate
9%
Reduction in operational costs
Ensure reliable and fast shipment verification and records with TrackingMore’s reliable tracking API. Gain secure, transparent order visibility in high-risk transactions and analyze tracking data to continually improve fraud prevention model.
Tabby is a Buy Now Pay Later (BNPL) financial service provider that integrated TrackingMore to combat transparency issues, resulting in a drastic decrease in customer-merchant conflicts and scam rates.
65%
Reduced scamming instances
73%
Lower merchant-buyer conflicts
想要自动更新货件或提高交付效率?借助 TrackingMore 强大的 API,您将拥有触手可及的所有工具,以改变客户的售后旅程。