
拥有注册账户的客户可以轻松追踪他们的订单。
您可以使用两种方式追踪您的ROMWE订单。
跟踪 ROMWE 订单的第一种方法是使用网站。您需要订单的跟踪号,该号码位于订单页面上。
然后您的包裹将被追踪,并提供其他信息,例如交货时间和包裹的精确位置。
典型的 ROMWE 包裹的跟踪号长度为 15 个字符,包含字母和数字。每个订单都有一个关联的跟踪号。您的订单发货后,将发送电子邮件通知。
此外,您还可以使用第三方跟踪工具TrackingMore来跟踪您的订单。
请按照以下步骤使用 TrackingMore:
ROMWE 订单只能在发货前取消。订单一旦发出,就无法取消。
您可以在下单后六小时内取消 COD ROMWE 订单。
未付款的订单只能由客户按照以下步骤取消。
未付订单的折扣或积分将在取消后退还到您的ROMWE帐户,并且仍然可以使用。
预付订单只能在ROMWE付款前取消。还值得注意的是,一旦收到发货通知邮件,订单就无法取消。
您在 ROMWE 下订单后,处理时间通常需要 3 到 7 个工作日(周末和公共假日除外)。处理后,预计运输时间如下。
标准配送:10 至 28 个工作日
快速送货:2 至 4 个工作日
ROMWE 为注册学生提供 10% 折扣,订单金额超过 49 美元提供免费送货服务。发货地点位于世界各地,包括欧洲、美国和中国。由于大多数库存都存放在中国,因此有些商品可能需要更长时间才能发货,但无需支付额外费用。
根据库存情况,订单将从距离最终目的地最近的仓库发货。一个订单可能会收到多个包裹。
请注意,运输时间不包括处理订单所需的 3 到 7 个工作日。运输时间可能因您的位置和快递速度而异。由于地址无效或海关清关问题等因素,可能会发生延误。如果您的订单处理时间比预期的要长,您将收到电子邮件通知。
ROMWE 是一家快时尚公司,成立于 2010 年,业务遍布全球。该公司经营着一个在线服装网站,以实惠的价格提供时尚精美的服装。ROMWE 总部位于中国南京,生产、寻找、宣传和销售采用最佳材料制成的服装和时尚服装。
与大多数时尚品牌不同,它是一家合法的国际服装零售商,主要致力于不断提供价格合理、质量上乘、时尚的产品,同时保持优质服务。其网站上的产品范围包括鞋类、包袋、沙滩装、牛仔布、针织品、内衣、运动服、外套、家居服、配饰和其他可供购物者选择的商品。ROMWE 的客户遍布澳大利亚、亚洲、美国、英国、中东和欧洲等世界各地。
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