
擁有註冊帳戶的客戶可以輕鬆跟蹤他們的訂單。
您可以使用兩種方式追蹤您的 ROMWE 訂單。
跟蹤 ROMWE 訂單的第一種方法是使用網站。您需要訂單的跟蹤號,該跟蹤號可在訂單頁面上找到。
然後您的包裹將被跟蹤,並提供其他資訊,例如交貨時間和包裹的精確位置。
典型的 ROMWE 包裹的追蹤號碼長度為 15 個字元,包含字母和數位。每個訂單都有一個關聯的追蹤編碼。當您的訂單發貨時,我們將發送電子郵件通知。
此外,您可以使用第三方跟蹤工具 TrackingMore 來跟蹤您的訂單。
請按照以下步驟使用 TrackingMore:
ROMWE 訂單只能在發貨前取消。訂單一經發送,便無法取消。
您可以在下達 COD ROMWE 訂單後的 6 小時內取消訂單。
未付款的訂單只能由買家按照以下步驟取消。
取消后,分配給未付款訂單的折扣或積分將退還至您的 ROMWE 帳戶,並且仍然可以使用。
預付款訂單只能在 ROMWE 付款前取消。還值得注意的是,一旦您收到發貨通知郵件,就無法取消訂單。
向 ROMWE 下訂單後,處理時間通常需要 3 到 7 個工作日,不包括週末和公共假日。處理後,預計發貨時間如下。
標準配送: 10 至 28 個工作日
快速發貨:2 至 4 個工作日
ROMWE 為註冊學生提供 10% 的折扣,併為超過 49 美元的訂單提供免費送貨服務。運輸從世界各地的各種倉庫進行,包括歐洲、美國和中國的地點。由於大部分庫存都存放在中國,因此某些商品可能需要更長的時間才能發貨,但不會產生額外費用。
根據庫存情況,從離最終目的地最近的倉庫發貨。一個訂單可以接收多個包裹。
請注意,配送時間不包括處理您的訂單所需的 3 至 7 個工作日。運輸時間可能會因您所在的位置和快遞公司的速度而異。延遲可能是由於位址無效或清關問題等因素造成的。如果您的訂單處理時間比預期的要長,您將收到一封電子郵件通知。
ROMWE 是一家快時尚公司,成立於 2010 年,業務遍及全球。該公司經營著一個在線服裝網站,以實惠的價格提供時尚和精美的服裝。ROMWE 總部位於中國南京,生產、尋找、宣傳和銷售採用最佳材料獲得的服裝和時尚服裝。
與大多數時尚品牌不同,它是一家合法的國際服裝零售商,主要致力於不斷提供價格實惠、品質上乘、時尚的產品,同時保持優質的服務。在其網站上找到的產品範圍包括鞋類、包袋、沙灘裝、牛仔布、針織品、內衣、運動服、外套、家居服、配飾以及購物者可以選擇的其他商品。ROMWE 的客戶遍佈世界各地的國家/地區,如澳大利亞、亞洲、美洲、英國、中東和歐洲。
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