
以下是追蹤您在 RoseGal 上的訂單的步驟。
步驟 1:登入您的 RoseGal 帳戶,您可以使用該帳戶在網站或行動應用程式上下訂單。
第二步:點擊「我的訂單」部分。
步驟 3:選擇您想要追蹤的特定訂單並複製追蹤號碼。
步驟 4:將追蹤號碼貼上到提供的欄位中,然後按一下「追蹤」。
包裹資訊將顯示在下一頁。
您也可以使用TrackingMore等第三方訂單追蹤平台來追蹤您的 RoseGal 訂單。
請依照以下簡單步驟操作。
第 1 步:前往 TrackingMore 的追蹤頁面。
第 2 步:在搜尋框中輸入您的追蹤或運單號碼。
第 3 步:輸入號碼後,按下「追蹤」按鈕。
步驟 4:您將看到包裹的最新狀態和位置,以及其行程的任何更新。
透過使用 TrackingMore,您可以輕鬆追蹤您的 RoseGal 訂單,而無需登入 RoseGal 網站。
您可能會在下訂單後改變主意並想要取消,就像許多電子商務商店一樣,這種情況並不罕見。
根據RoseGal網站上的信息,如果您尚未付款,可以透過以下步驟輕鬆取消訂單。
但是,如果您已支付訂單但想要取消訂單,則必須在處理訂單之前立即聯絡 RoseGal 的客戶支援。請注意,RoseGal 將無法取消或變更任何已到達處理階段的訂單。
如果您的訂單已經處理,您需要等待訂單送達後才能申請退款。
但是,您只能對符合以下條件的商品進行退款。
如果您的訂單符合上述任何條件,您應在收到產品後 30 天內立即聯繫 RoseGal 的支援中心,以獲得訂單價格的部分退款。
RoseGal 上的所有訂單均從國外處理和發貨,因此根據您所在的位置和您使用的運輸服務,您的訂單通常會在 7 - 40 天內送達。
以下是一些目的地國家及其運輸費用和運輸時間的清單。
希臘
標準運送:15-20 個工作天
德國
標準運送:7-20 個工作天
澳洲
標準運送:20-25 個工作天
法國
標準運送:7-20 個工作天
義大利
標準運送:10-25 個工作天
英國
標準運送:7-20 個工作天
美國
標準運送:20-25 個工作天
加急運送:3-8 個工作天
RoseGal 是一家線上時尚和美容零售商,銷售服裝、珠寶、內衣、配件和其他服裝。該公司是由一群對時尚有著相似熱情和天賦的朋友創立的。
該公司對男女復古時尚有著濃厚的興趣,也專門迎合大尺碼顧客的需求,為被忽視的顧客群提供與其體型相得益彰的時尚時裝。
RoseGal 將其產品運送到全球 150 多個國家,並採用許多頂級運輸和物流服務來確保快速、安全的交付。
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