Taobao Order Tracking

How to Track Your Taobao Order?

When you order from Taobao, you can track your order to know its status. Follow these steps:

1. Find your tracking or waybill number.
2. Log into your account.
3. Click on "My Taobao" to view your purchased items.
4. Select "Overseas Logistics Order" under the functions bar.
5. Enter the waybill number to view your order's status.
6. You'll see details about your order’s location and status.

Alternatively, you can use a third-party tool like TrackingMore. Just enter your tracking number on the order tracking page without logging into any account.

How to Cancel a Taobao Order?

You may have ordered a product or service and changed your mind. You can cancel an order on Taobao. All you need to do is to follow the steps below.

1. Tap on your profile, then click My Account. This will display a drop-down list. In the drop-down list, click "My Orders."
2. Then tap on the item displayed on the dashboard and then tap refund.
3. After selecting your item, you can now tap on the selection reform reason.
4. Make sure you state clearly the reasons for the refund. You can also choose from any of the formats on display.

How Long Does a Taobao Order Take?

The time taken for Taobao's order to reach you depends on your location. Goods sold within China do not take time. They are processed within a day. Orders sent overseas to locations like the USA, Canada, and Japan usually last within 7-40 days.

Shipping duration also depends significantly on the delivery option you have selected. Shipping goods by air takes a shorter period of time but may cost more.

There is no set time allotted for your goods to reach you. Several factors determine the time taken for delivery. The time the seller takes to ship your item to the warehouse is also vital to the delivery process of your goods.

About Taobao

Taobao is an online shopping platform. This company originated in China and is headquartered in Hangzhou. The company allows shoppers to use the site to purchase goods for free without paying any subscription fee.

The business is owned by Alibaba and ranked as the eighth most visited website in 2021. The company serves as a store where customers can display their goods and get buyers to come to pick them up. You can imagine Taobao as an online marketplace.