WooCommerce Order Tracking

What is WooCommerce?

WooCommerce is an open-source eCommerce plugin for WordPress that facilitates the creation of a functional and professional eCommerce store. This entirely free plugin is quite popular these days among small and medium-sized businesses for its seamless integration with a variety of extensions and plug-ins.

Similar to Shopify, which is a fully-hosted eCommerce platform, WooCommerce offers key features like store management, inventory control, secure payments, and shipping options. While Shopify provides an all-in-one solution, WooCommerce gives users more customization freedom within the WordPress ecosystem.

Challenges with WooCommerce Shipment Tracking

WooCommerce is a plugin-based system. Although WooCommerce makes it easy to manage an eCommerce store, it causes some issues when tracking orders.

If you want to run an eCommerce store, one of the best means for developing it is through WooCommerce. However, online business comes with the biggest challenges, such as gaining customers' faith, making them satisfied with the brand, and converting them into regular ones.

Usually, after placing an order from an online shop for the first time, customers often wonder questions such as:

• Will they eventually receive the product?
• When will they receive the product?
• Are they going to be scammed?

All these questions are caused by limitations of WooCommerce's default shipment tracking features. See the following.

Insufficient tracking information

The shipment tracking extension of WooCommerce supports automatic tracking for a limited number of providers, such as FedEx, UPS, USPS, DHL, Australia Post, Canada Post, etc. So, accessing tracking information for other providers will be restricted, which calls for a more comprehensive and powerful WooCommerce shipment tracking plugin that supports multiple carrier tracking.

Delayed updates

Oftentimes, the updating of shipment status between WooCommerce and the logistics system experiences synchronization issues. The delayed update issue can also be caused due to plugin bugs. As a result, customers don't get real-time order tracking information, and merchants experience an increase in WISMO inquiries.

Unfriendly user interface

The interface of WooCommerce shipment tracking is a bit user-unfriendly. Customers may find the layout and design of the interface complicated to navigate the tracking information.

How to Solve WooCommerce Shipment Tracking Problems?

Shipment tracking has become an integral part of the eCommerce business. When customers get visual proof of their orders being shipped, confidence in the brand automatically grows in their minds.

Conversely, customers tend to lose trust in brands when they don't have access to real-time tracking information or a clear view of their package's journey. Providing transparency and updates on the shipping status is crucial to maintaining customer satisfaction and loyalty. So how can you solve them and make your customers loyal to your business?

The answer is simple. Choose an advanced shipment tracking plugin for your WooCommerce-built store.

And when it comes to simplifying shipment tracking, what could be a better alternative than TrackingMore?

What is TrackingMore Shipment Tracking Plugin?

TrackingMore, a leading third-party shipment tracking platform, provides a comprehensive shipment tracking plugin for WooCommerce stores.

The plugin allows you to track packages from over 1,300 carriers worldwide in one place. This means you can centralize all the shipment tracking information from different carriers through one dashboard.

Also, you can utilize the automated shipping notification feature to improve your customer post-purchase experience. Customers can get automated emails or SMS notifications when the shipment is delayed, delivered, or on any other key status.

This advanced shipment tracking designed for WooCommerce can significantly decrease WISMO (Where Is My Order?) queries, raise brand awareness, promote new products, and so much more.

TrackingMore as a reputed shipment tracking solution for the eCommerce industry is trusted by many world's leading brands, such as SHEIN, Kaufland, and AliExpress.

Key Features of TrackingMore Plugin

• TrackingMore is integrated with over 1,300 carrier partners, offering real-time tracking updates for each shipment.
• Every order is neatly organized in the shipment dashboard, simplifying management.
• Features a branded tracking page that also recommends products, aiding in sales promotion.
• Sends automated email and SMS notifications to customers, effectively reducing WISMO queries.
• Displays a custom estimated delivery date on the tracking page and notification, enhancing customer experience.
• Provides internal alerts to merchants for monitoring exceptions and tracking failed order attempts.
• Dropshipping-friendly, allows specific keywords related to shipping details to be hidden or replaced for added flexibility.

How to Install TrackingMore Plugin into My Store

TrackingMore provides advanced shipment tracking for WooCommerce. To integrate WooCommerce with TrackingMore, please walk through the following step-by-step process of installing the TrackingMore plugin.

Step 1: Click on "Plugins" from the left menu bar on your WordPress home page.

Step 2: Then, click on "Add plugins" and search for "TrackingMore" in the plugin search bar.

Step 3: Afterwards, the TrackingMore plugin will appear on the screen. Then click on the "Install Now" button.

Step 4: Click on the option "Installed Plugins" to check if the TrackingMore plugin is activated.

Step 5: Inside "Settings, there is an option named "Permalinks." Click on that, scroll down, and hit the "Save changes" button.

Step 6: After that, the TrackingMore icon will appear at the bottom of the side menu bar. Click on it to go to the "TrackingMore Settings" page, where you have to select the names of the most used carriers in the "Couriers field." Also, enable the ‘Use Track Button' option and click on the "Save changes" button.

Step 7: Following that, click on "WooCommerce" and then on "Orders." On the Orders page, create a new order by clicking on the option "Add order," adding the tracking number with the courier name, and clicking on the "Create" button.

Step 8: Next, you have to generate TrackingMore's WordPress API key. For that, go to ‘Users' and click on "Profile." Scroll down, enable the "Generate API Key" option, and click the "Update profile" button. The page will get updated and generate the API key. Copy the API key for the next step.

Step 9: Go to the TrackingMore account and click on "Apps" from the left menu options. Then click "Add apps" and then "WooCommerce."

Step 10: On the WooCommerce page, enter your store link, paste the copied API key in the "API Key" box, and click on the "Review" button.

How TrackingMore Improves Your Business?

TrackingMore is the best WooCommerce tracking plugin. It not only provides a real-time tracking experience but also other advantageous features that strengthen logistics efficiency, enhance post-purchase customer experiences, develop customer loyalty, and help foster long-term relationships between sellers and customers.

Shipment Tracking & Monitoring

TrackingMore helps businesses enhance customer satisfaction by providing real-time package tracking with over 1,300 carriers, all in one place. For WooCommerce stores, it offers a Track Button or Branded Tracking Page that lets customers track their orders directly, bringing more traffic back to your site. Automated notifications via email and SMS keep customers informed, while merchants can customize messages and monitor any shipment issues, creating a seamless delivery experience and strengthening brand trust.

Increased Customer satisfaction

TrackingMore can keep customers informed and engaged in their post-purchase journey. They don't need to ask for help from your customer support team when they want to know their order status. They can choose to track their orders by themselves on the tracking page or wait for the shipping notifications with ease. This can not only improve their overall shopping experience but also take the pressure off your customer support team.

Marketing & Repeat sales

Last but not least, TrackingMore can also be used as a marketing tool and increase repeat sales. You can personalize the tracking page and automated notifications with marketing components. Recommending items using this marketing channel encourages customers to come back to your store and make repeat purchases. Indeed, it does more than marketing; it creates lasting customer relationships and drives continual business growth.

TrackingMore is indeed a top-choice shipment tracking solution. Except for the TrackingMore Plugin, businesses can also utilize the TrackingMore API to integrate shipment tracking capabilities directly into their own platforms or applications. Whether you want to earn customer trust, make them loyal to your brand, or increase your sales, it is enough for all the tasks you want to accomplish.

What are you waiting for? Sign up now and experience a 14-day free trial for all the TrackingMore advanced shipment tracking features.