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TrackingMoreVS
Ship24

Which shipment tracking software is the best for you? Discover the differences between TrackingMore and Ship24 in detail, right here.

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What is TrackingMore?

Established in 2014, TrackingMore is a specialized platform aiming to help businesses enhance operations with advanced tracking features. With TrackingMore, you can instantly access tracking updates across 1,397 carriers and 88 airlines.

TrackingMore has been improving tracking solutions to solve real-world problems, especially for the eCommerce and logistics industries, earning the trust of over 10K enterprises, including big names such as Shein, DJI, AliExpress, YunExpress, DP World, and Printify.

Ship24

What is Ship24?

Ship24 offers shipment tracking, shipping, and European customs clearance services. It caters to both businesses and individuals with 3 different plan types, including an innovative per-call plan. Starting in 2018, Ship24 quickly increased visibility through SEO and helped track a total of 1 billion shipments.

Headquartered in France, Ship24 also has a global presence. It partners with ZTO Express to arrange pickups within China and help deliver parcels to over 40 countries. What's more, its Lithuanian office takes care of ISSO registration and EU VAT declaration.

Discover how TrackingMore compares to Ship24

See why TrackingMore is the best alternative & competitor to Ship24.

TrackingMore believed by 10K+ brands

Leading shipment tracking services

TrackingMore is dedicated to shipment tracking API services. Our tracking API solution is highly recognized by industry leaders, including Shein, DJI, Kaufland, AliExpress, DP World, etc. We have also built a popular Shopify app and other eCommerce integrations to simplify order tracking for online retailers.

TrackingMore is more suitable for large enterprises, as up to 10 sub-accounts can be added, along with strict access control to ensure collaboration and data security. Moreover, TrackingMore is responsive to custom needs, whether you ask for custom API rate limits, carrier integrations, or new features.

Compared with Ship24, TrackingMore offers a 14-day free trial and a more generous free plan that includes 50 tracking quotas. Moreover, a variety of features are available, including a shipment dashboard, shipping notifications, and data analytics. Therefore, TrackingMore is also top-of-mind for SMBs looking to streamline package and air cargo tracking.

Advanced shipment tracking API & Webhook

Both TrackingMore and Ship24 strive to maintain an excellent SLA of 99.9% API uptime and support testing API functionality via the online API documentation and Postman. TrackingMore goes the extra mile by providing SDKs in 7 popular programming languages to facilitate development.

With TrackingMore, developers can create up to 4 API keys and 4 Webhook URLs for testing/production environments. Meanwhile, they can also monitor API calls and access Webhook history to ensure seamless integration.

It's worth noting that TrackingMore and Ship24 categorize shipment statuses differently – while TrackingMore standardizes tracking information into 8 statuses and 32 sub-statuses, Ship24 broadly categorizes this using status codes, categories, and milestones. More specifically, upon closer inspection, you'll find TrackingMore a better choice if you'd like more specific data to inform decision-making.

All-in-one shipment tracking API & webhook notifications
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Enhanced auto carrier detection & correction

TrackingMore has been studying tracking number formats for over a decade while keeping robust AI algorithms up-to-date to ensure high accuracy. You can count on the "best match" suggestions by using our tracking API. To further enhance the accuracy, TrackingMore allows you to add carrier partners and as many special rules as you need.

In contrast, Ship24's auto carrier detection feature is somewhat limited. It detects carriers at the time of tracker creation without providing any suggestions. It's also worth noticing that you can't indicate your logistics partners in the settings of your Ship24 account.

Unmatched customer service

TrackingMore has a professional international customer support team to ensure ultimate responsiveness and offer assistance 24/7. Our specialized project teams, composed of account managers, customer success managers, and IT experts, are well-equipped to satisfy more special needs.

In comparison, Ship24 only has a Chinese team that offers 6 x 12 customer support. It’s more likely that you won’t be able to get in touch with customer service representatives when necessary.

You can expect a seamless transition if you switch from a tracking service like Ship24 to TrackingMore. Our dedicated technical team is always available to offer integration support.

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TrackingMore vs Ship24: A Side-by-Side Comparison

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Ship24 logo
Overview
Founded in
2014
2018
Primary service
Shipment tracking
Tracking & Shipping
Carrier integration (Tracking)
Custom integrations
Supported
Supported
Total shipments tracked
Over 3 billion
Over 1 billion
Customer Service
Customer support
24/7
Dedicated support
check
Only for Custom plans
Dedicated account manager
check
check
Data Security
ISO 27001
check
Analytics
Statistics
check
check
Reports
• Shipments Report (More data points)• Quota Consumption Report• Tracking Page Report• API Uptime Report• Webhook History
(You need to export data to create reports by yourself)
Notifications
Notification statuses
5
Notification type
Email, SMS
Email
Email editor
check
check
Merchant notifications
check
Merchant notification type
Email, SMS
Supported third-party app
Klaviyo
Tracking Statuses
Main statuses
8
8
Package Tracking API
Latest API version
V4
V1
SLA
99.9%
99.9%
SDK
checkSDKs in 7 popular programming languages
API endpoints
  • · Create a tracking
  • · Create trackings
  • · Get results
  • · Update a tracking by ID
  • · Delete a tracking by ID
  • · Retrack an expired tracking by ID
  • · Get all couriers
  • · Detect courier
  • · Get all airlines
  • · Create an AWB
  • · Batch create AWBs
  • · Get results
  • · Delete an AWB
Learn more
  • · Create a tracker
  • · Bulk create trackers
  • · List existing Trackers
  • · Create a tracker and get tracking results
  • · Get an existing tracker
  • · Update an existing tracker
  • · Get tracking results for existing trackers by tracking number
  • · Get tracking results for an existing tracker
  • · Get all couriers
  • · Get tracking results by tracking number (For per-call plans)
Learn more
API performance (Create)
Create up to 1,440,000 tracking numbers per hour
Create up to 36,000 tracking numbers per hour
Response time
Within 10 seconds
Rate limiting
10 requests per second or custom (up to 100 requests per second for big customers)
10 requests per second or custom
Data retention time
Up to 180 days
No time limit
Webhook
Number of attempts
Number of Webhook endpoints
Up to 4 URLs per account
Only 1 URL
Webhook history
check

Worldwide industry leaders trust TrackingMore

10,000+ enterprises across industries are transforming their businesses with TrackingMore

Solution for online retail industry

Provide a completely seamless branded buyer's journey with TrackingMore. Our platform is designed to make online retail operations fast and more efficient so that your customers can have the perfect post-purchase experience.

Reduce WISMO calls
Provide branded order tracking experiences
Cut down operational costs
success-story_shein-logo

"TrackingMore's tracking API has everything we need to relieve our customer team of the pressure caused by tons of WISMO requests, while fulfilling our customers' needs for higher shipment visibility." - Min Chen, Senior Supply Chain Analyst, Shein

5xEfficiency improved
60%WISMO calls reduced
Read their story
success-story_shein-logo

"TrackingMore's tracking API has everything we need to relieve our customer team of the pressure caused by tons of WISMO requests, while fulfilling our customers' needs for higher shipment visibility." - Min Chen, Senior Supply Chain Analyst, Shein

5xEfficiency improved
60%WISMO calls reduced
Read their story

Solution for online retail industry

Provide a completely seamless branded buyer's journey with TrackingMore. Our platform is designed to make online retail operations fast and more efficient so that your customers can have the perfect post-purchase experience.

Reduce WISMO calls
Provide branded order tracking experiences
Cut down operational costs
success-story_shein-logo

"TrackingMore's tracking API has everything we need to relieve our customer team of the pressure caused by tons of WISMO requests, while fulfilling our customers' needs for higher shipment visibility." - Min Chen, Senior Supply Chain Analyst, Shein

5xEfficiency improved
60%WISMO calls reduced
Read their story
success-story_shein-logo

"TrackingMore's tracking API has everything we need to relieve our customer team of the pressure caused by tons of WISMO requests, while fulfilling our customers' needs for higher shipment visibility." - Min Chen, Senior Supply Chain Analyst, Shein

5xEfficiency improved
60%WISMO calls reduced
Read their story

Frequently asked questions

Compared to competitors, TrackingMore stands out in the market with its powerful tracking API, exceptional cost-effectiveness, professional customer support, and enterprise-level security. Our advanced multi-carrier tracking API integrates with 1,397 carriers, and we are constantly expanding our global reach.

Perfect for enterprises aiming to transform their operations, TrackingMore offers precise, reliable, and secure shipment tracking services at an affordable price, paired with exceptional 24/7 customer support. This has earned us the trust of renowned companies, including Shein, DJI, Kaufland, and more.

Start to transform your business with TrackingMore

Seamlessly integrate TrackingMore to track all your shipments and improve operational efficiency.

Get started free
Get started free