Which shipment tracking software is the best for you? Discover the differences between TrackingMore and Ship24 in detail, right here.
Established in 2014, TrackingMore is a specialized platform aiming to help businesses enhance operations with advanced tracking features. With TrackingMore, you can instantly access tracking updates across 1,397 carriers and 88 airlines.
TrackingMore has been improving tracking solutions to solve real-world problems, especially for the eCommerce and logistics industries, earning the trust of over 10K enterprises, including big names such as Shein, DJI, AliExpress, YunExpress, DP World, and Printify.
Ship24 offers shipment tracking, shipping, and European customs clearance services. It caters to both businesses and individuals with 3 different plan types, including an innovative per-call plan. Starting in 2018, Ship24 quickly increased visibility through SEO and helped track a total of 1 billion shipments.
Headquartered in France, Ship24 also has a global presence. It partners with ZTO Express to arrange pickups within China and help deliver parcels to over 40 countries. What's more, its Lithuanian office takes care of ISSO registration and EU VAT declaration.
See why TrackingMore is the best alternative & competitor to Ship24.
TrackingMore is dedicated to shipment tracking API services. Our tracking API solution is highly recognized by industry leaders, including Shein, DJI, Kaufland, AliExpress, DP World, etc. We have also built a popular Shopify app and other eCommerce integrations to simplify order tracking for online retailers.
TrackingMore is more suitable for large enterprises, as up to 10 sub-accounts can be added, along with strict access control to ensure collaboration and data security. Moreover, TrackingMore is responsive to custom needs, whether you ask for custom API rate limits, carrier integrations, or new features.
Compared with Ship24, TrackingMore offers a 14-day free trial and a more generous free plan that includes 50 tracking quotas. Moreover, a variety of features are available, including a shipment dashboard, shipping notifications, and data analytics. Therefore, TrackingMore is also top-of-mind for SMBs looking to streamline package and air cargo tracking.
Both TrackingMore and Ship24 strive to maintain an excellent SLA of 99.9% API uptime and support testing API functionality via the online API documentation and Postman. TrackingMore goes the extra mile by providing SDKs in 7 popular programming languages to facilitate development.
With TrackingMore, developers can create up to 4 API keys and 4 Webhook URLs for testing/production environments. Meanwhile, they can also monitor API calls and access Webhook history to ensure seamless integration.
It's worth noting that TrackingMore and Ship24 categorize shipment statuses differently – while TrackingMore standardizes tracking information into 8 statuses and 32 sub-statuses, Ship24 broadly categorizes this using status codes, categories, and milestones. More specifically, upon closer inspection, you'll find TrackingMore a better choice if you'd like more specific data to inform decision-making.
TrackingMore has been studying tracking number formats for over a decade while keeping robust AI algorithms up-to-date to ensure high accuracy. You can count on the "best match" suggestions by using our tracking API. To further enhance the accuracy, TrackingMore allows you to add carrier partners and as many special rules as you need.
In contrast, Ship24's auto carrier detection feature is somewhat limited. It detects carriers at the time of tracker creation without providing any suggestions. It's also worth noticing that you can't indicate your logistics partners in the settings of your Ship24 account.
TrackingMore has a professional international customer support team to ensure ultimate responsiveness and offer assistance 24/7. Our specialized project teams, composed of account managers, customer success managers, and IT experts, are well-equipped to satisfy more special needs.
In comparison, Ship24 only has a Chinese team that offers 6 x 12 customer support. It’s more likely that you won’t be able to get in touch with customer service representatives when necessary.
You can expect a seamless transition if you switch from a tracking service like Ship24 to TrackingMore. Our dedicated technical team is always available to offer integration support.
10,000+ enterprises across industries are transforming their businesses with TrackingMore
Solution for online retail industry
Provide a completely seamless branded buyer's journey with TrackingMore. Our platform is designed to make online retail operations fast and more efficient so that your customers can have the perfect post-purchase experience.
"TrackingMore's tracking API has everything we need to relieve our customer team of the pressure caused by tons of WISMO requests, while fulfilling our customers' needs for higher shipment visibility." - Min Chen, Senior Supply Chain Analyst, Shein
"TrackingMore's tracking API has everything we need to relieve our customer team of the pressure caused by tons of WISMO requests, while fulfilling our customers' needs for higher shipment visibility." - Min Chen, Senior Supply Chain Analyst, Shein
Solution for online retail industry
Provide a completely seamless branded buyer's journey with TrackingMore. Our platform is designed to make online retail operations fast and more efficient so that your customers can have the perfect post-purchase experience.
"TrackingMore's tracking API has everything we need to relieve our customer team of the pressure caused by tons of WISMO requests, while fulfilling our customers' needs for higher shipment visibility." - Min Chen, Senior Supply Chain Analyst, Shein
"TrackingMore's tracking API has everything we need to relieve our customer team of the pressure caused by tons of WISMO requests, while fulfilling our customers' needs for higher shipment visibility." - Min Chen, Senior Supply Chain Analyst, Shein
Seamlessly integrate TrackingMore to track all your shipments and improve operational efficiency.