Colissimo tracking refers to the process of looking up the status of a shipment sent within France or internationally by Colissimo. This package tracking service is available to all customers with tracking numbers of their packages and can be accessed through the courier’s official website.
What's more, Colissimo can notifiy the recipient of the delibery if you provide email address and telephone number with them.
Aside from the website, Colissimo parcel tracking is also possible via the company’s mobile app and a robust third-party platform like TrackingMore. This article details how you can track the whereabouts of your Colissimo package through the official channels and via an alternative method. Read on to find out more.
How Can I Track My Colissimo Package?
Tracking your Colissimo package should never have to be a frustrating experience. You can quickly know the status of any package you are expecting by tracking it using the channels we discuss below.
1. Via the Colissimo Official Website
The Colissimo official website is a wonderfully designed platform that allows you access to the various shipping services offered by Colissimo throughout France and 253 other destinations the company ships to. Package tracking is one of these services and you can take full advantage of the track and trace tool with the following process.
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Launch the Colissimo website through your browser.
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On the homepage, click the quick access button next to the search field.
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A simple click will show all available online services in a drop-down menu, proceed to select the “Track a package or mail” option.
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Proceed to type in your package’s tracking number or delivery notice in the search box on the new page.
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You can change the language by clicking the drop-down button with the French flag below the tracking box and selecting English or Deutsch.
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Click the yellow “To Research” button and wait for a new page to load with the tracking results.
2. Via La Poste - Services Postaux Mobile App
Another option for tracking the whereabouts of your Colissimo packages is using the La Poste - Services Postaux mobile app available on Android and iOS platforms. It is worth noting that the app only provides information in French. To use this tracking option, download the mobile app to your device and proceed as follows.
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Open the La Poste - Services Postaux app after downloading it and login or proceed as a guest.
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On the app’s home screen, tap on the track a shipment search bar (Suivre un envoi) at the top or scroll down and tap on an icon with the same message.
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You can also tap the floating menu button and select the first option.
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Enter the package’s tracking number in the track field and tap the research (Rechercher) button.
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The app will vibrate in your hand and load the item’s tracking information on a new page.
3. Via TrackingMore (Powerful Third-Party Platform)
TrackingMore is a universal multi-carrier tracking platform that allows users to track their Colissimo packages and have them rendered in up to 15 different local languages depending on their geographical location. You can track all your Colissimo packages on TrackingMore with the following steps.
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Visit the TrackingMore website and click on “Carriers” at the top of the screen.
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Scroll down to locate the search field and type Colissimo.
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Select the carrier when TrackingMore brings it up as you type.
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Input your package’s tracking number in the search box on the tracking page.
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Click the “Track” button and wait for TrackingMore to show you the latest status update on your shipment.
Below is an example of a French translation of the tracking information for your Colissimo package.
Compared to the tracking service provided by Colissimo, TrackingMore allows you to view your package tracking status in 9 languages. In addition to the languages supported by Colissimo, TrackingMore also supports Spanish, Portuguese, Chinese, and Japanese, which is more friendly to international users.
TrackingMore also does not limit you to one carrier’s packages only. You can monitor the shipping process of other packages from 1537 carriers globally. This feature helps you gain peace of mind about where your shipments are without the hassle of visiting multiple carrier websites to track them individually.
TrackingMore’s package tracking API is also the solution of choice for modern businesses looking to streamline their logistics operations by integrating Colissimo package tracking information into their websites. Empower your team with shipment monitoring information from this carrier or any other from our list of 1537 carriers all presented in a consolidated yet simple user interface.
What Is Colissimo Tracking Number?
A Colissimo tracking number is a number-only or alphanumeric code that is used to identify your package as it goes through various checkpoints along the supply chain. These tracking numbers are unique to each package.
Numeral-only Colissimo tracking numbers are 14 digits long while the alphanumeric codes have 13 characters in total. The mixed number and letter tracking IDs have a two-letter prefix followed by nine numerals in between and two more letters at the end. Below are some Colissimo tracking numbers for illustration and comparison.
-11345215578915
-RW686433452FR
-EW141322664FR
-CB135792521FR
As with most logistics service providers, Colissimo sends a shipment confirmation email to the recipients containing the tracking ID for package monitoring purposes. You can also check the order confirmation email or invoice to locate the tracking number if you shopped online. If you happen to have lost it, contact the merchant to get it.
Colissimo issues the shipper a receipt when they pay for the package to be shipped. This receipt will contain the tracking number to help with tracking the package from the opposite end of the shipping journey.
What Do Colissimo Tracking Statuses Mean?
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Colissimo Tracking Status
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Explanation
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Your Colissimo will soon be entrusted to us. It is being prepared by your sender.
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The consignor has notified Colissimo of a package they want to ship and generated a shipping label for it.
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Your package has been dropped off at a postal point.
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The sender has left the package at a postal office where the Colissimo team will pick it up for further processing and then shipping.
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Your package is in transit on our logistical platforms.
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The package is on board a Colissimo truck or airplane and is progressing well toward its destination.
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Your shipment is ready to leave its shipping territory. It will be handed over to the carrier for delivery.
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The item has been cleared by customs ready to be exported to its destination country by a Colissimo carrier partner.
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Your shipment is on its way to its destination country.
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The package is being flown or driven to the destination country in a Colissimo or logistics partner vehicle or airplane.
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Your package is at the delivery site that serves your address. We prepare it for delivery.
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The item has arrived at the local distribution facility in your area. After processing, it will be handed over to a driver for the final mile.
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Your package has arrived.
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The driver has successfully delivered the package to the recipient.
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What Is Colissimo?
Colissimo is a French, carbon-neutral delivery service that ships parcels domestically and internationally to over 230 jurisdictions. The company is part of the renowned La Poste Group, one of France’s most renowned postal services companies.
Colissimo is a go-to option for individuals and businesses looking to send small parcels below 30kg. The company has attracted many e-commerce merchants in France and around Europe because of its host of shipping services and widespread network globally. Merchants can drop off their packages at any La Poste postal point and Colissimo will handle the rest.
How To Contact Colissimo Customer Service?
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Contact Method
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Description
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Availability
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Contact
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Phone
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Calling from France
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8:30 am to 7:00 pm Monday to Friday,
8:30 am to 1:00 pm on Saturdays
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3631
3634 - for professionals
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Calling from abroad
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8:30 am to 7:00 pm Monday to Friday
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+ 33 810 821 821
+ 33 892 970 416 for professionals
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For Deaf or hard-of-hearing
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LSF
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LSF - 10:00 am to 6:00 pm Monday to Friday,
9:00 am to 12:00 pm Saturdays
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https://laposte.deafiline.net/connect/service/laposte
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Cat
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Cat - 10:00 am to 6:00 pm Monday to Friday,
9:00 am to 12:00 pm Saturdays
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Transcription
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Transcription - 10:00 am to 6:00 pm Monday to Friday,
9:00 am to 12:00 pm Saturday
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LPC
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LPC - 10:00 am to 12:30 pm & 1:30 pm to 5:30 pm Monday to Friday
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Mail
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Write to customer service
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N/A
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Customer Service
99999 La Poste
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Email
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Write an email
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24/7
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https://aide.laposte.fr/email
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