Komon Express Tracking

About Komon Express

Komon Express is an industry-leading logistic service provider that focuses on cross-border e-commerce. Komon Express is dedicated to providing high-quality international small parcel services for Chinese cross-border e-commerce enterprises. It is also preferred by sellers on major international e-commerce platforms, such as Amazon, Aliexpress, Shopify, Wish, JOOM, and so on.

Komon Express is headquartered in Shenzhen and has several cargo consolidations and transshipment centers in Shenzhen, Wuhan, and other locations. Its service scope covers numerous countries and regions around the world.

Komon Express Shipping Service

Komon Express has direct shipping lines to the United States, Canada, Australia, and other European countries, providing efficient logistics solutions for cross-border e-commerce sellers. Here are the introductions of US/UK/Australia/Canada direct shipping services.

Services: US/UK/Australia/Canada Direct Shipping Line

Features: Direct flights from Shenzhen and cooperation with a number of high-quality local courier companies.

Time Frame: 3-7 working days

Size and Weight Limitations: 

Within 1 KG: the longest side ≤ 90 and length + width * 2 + height * 2 ≤ 225.

1-20 KG: the longest side ≤ 61 and width ≤ 46 and height ≤ 46.

Types of Goods: General goods

Prohibited Items: 

Items prohibited by aviation and in violation of aviation safety and international general mailing standards, including counterfeit items, food, cosmetics (creams, powders, etc.), drugs, firearms, infringing items, chemicals, flammable, explosive goods, etc. 

Packages with vague descriptions such as gifts or accessories.

Return Policies: 

Packages returned to the processing center after unsuccessful delivery will be stored for 30 days. 

A fee of 65 (in local currency) per shipment will be charged for resending or redelivering. Return to China is not provided. 

For returns caused by incorrect addresses, no recipient at delivery, or unclaimed packages, a return fee of 30 (in local currency) per shipment will be charged. 

For items valued over 22 (in local currency) but less than or equal to 145 (in local currency), no customs duties will be charged, but VAT will be collected at 20% of the declared value.

How to Track Komon Express’s Package

You can monitor your Komon shipment's journey either via the official website or through the robust tracking tool – TrackingMore. For a detailed guide on tracking your Komon packages, please refer to the tutorial below.

• Via the Official Website

To track Komon packages on the official website, you should:

1. Visit the Komon Express homepage.

2. Click “Shipment Tracking” on the webpage.

3. Enter your Komon Express tracking numbers, separated with a comma or return key.

4. Click on “Tracking” to get the status of your shipments. 

• Via TrackingMore (powerful third-party platform)

You can also use the powerful third-party platform – TrackingMore, which enjoys comprehensive tracking capabilities, not only for Komon Express, but also seamlessly integrates 1536 carriers. TrackingMore provides a unified solution for all your tracking needs. 

To track Komon Express packages with TrackingMore, you should:

1. Go to the TrackingMore website.

2. Click on “Carriers” on the homepage.

3. Search or choose Komon Express from the carriers list.

4. Type in your Komon Express tracking number and click the “Track” button to get your tracking status.

Why Should I Choose to Track Using TrackingMore Over the Komon Express?

You can of course use Komon Express tracking service for your e-commerce businesses. However, Komon Express has its deficiencies, for example, limited shipping lines. This may lead to constant switching from Komon Express to other carrier platforms if you run your e-commerce business globally. Therefore, you can choose TrackingMore to facilitate your tracking process.

• Multiple Carriers Integration: TrackingMore consolidates 1536 carriers. You can not only track Komon Express but also other global logistics service providers.

• Carrier Auto-detection: TrackingMore’s intelligent system can automatically identifies carriers by analyzing the format of tracking numbers, greatly saving your time wasted on manually checking.

• Transparent Tracking Process: TrackingMore can optimize your tracking experience by gathering information from different carriers and classifying them into 8 major statues and 28 sub-statuses, which saves your effort in understanding different representations of statuses on different platforms.

To know more about the comprehensive capabilities of TrackingMore, you can visit TrackingMore Features.

Komon Express Tracking Number

Each package of Komon Express is assigned a unique tracking number, which serves as the identifier of your package. With Komon Express tracking numbers, you can track your shipments on the Komon Express website or TrackingMore and see the status and location of your packages throughout the entire logistics process. 

• Komon Express Tracking Number Format and Examples

There are two main formats of Komon Express tracking numbers:

A combination of 7 letters and 10 digits, beginning with 5 letters KOMON, ending with 2 letters YQ, and 10 digits in the middle. For example, KOMON0013489412YQ, KOMON0013521538YQ.

A combination of 4 letters and 9 digits, beginning with 2 letters, ending with 2 letters, and 9 digits in the middle. For example, RU951043851NL.

Other formats of Komon Express tracking numbers may also exist. If you have any problem with your tracking number, please contact Komon Express customer service for more information.

Komon Express Tracking Status

Before tracking your Komon Express packages, it is essential to understand the meaning of different tracking statuses of Konon Express.

Tracking Status	Meaning
Item information received	Details of the item have been received and entered into the tracking system.
Item outbound in sorting center	The item is being processed and sorted for dispatch at the sorting center.
Item is ready for departure	The item is prepared to be departed.
Item is awaiting customs clearance	The item is waiting for customs clearance at the border.
Item was released from customs	The item has been successfully cleared and is ready for further transit.
Item arrived at destination	The item has arrived in the country of destination.
Item accepted by the local carrier	The item has been accepted by the local carrier and is ready for the final delivery.
Departed to destination	The item has been sent to its final destination.
In Transit to Next Facility	The item is on its way to the next facility in the delivery chain.
Arrived at Facility	The item has arrived at a facility along its delivery route.
Out for Delivery	The item is out for delivery to the recipient's address.
Item Delivered	The item has been successfully delivered to the recipient.

Komon Express Tracking API

TrackingMore is definitely a great option for tracking your Komon Express shipments of your e-commerce business. TrackingMore API has integrated 1536 carriers, enabling an all-in-one tracking platform. Your business can access accurate, thorough and timely-updated tracking data by incorporating TrackingMore API into your system regardless of the logistics service providers you choose. 

Why Should I Use TrackingMore API Instead?

TrackingMore API is perfect for e-commerce businesses that seek for streamlined tracking experience. It has the following features.

• All-in-one Tracking Platform: TrackingMore API consolidates 1536 carriers worldwide. Regardless of the carrier you select, TrackingMore delivers a simplified but comprehensive tracking experience.

• Exceptional Uptime: TrackingMore boasts 99.9% API uptime, which ensures swift, consistent, and responsive tracking updates. This feature is especially crucial for businesses to maintain seamless tracking operations.

• Timely Support: Thanks to the professional and dedicated team, TrackingMore provides 24/7 technical support globally.

• Robust Programming Compatibility: TrackingMore API supports various advanced programming languages, including Python, Java, Node.js, etc., catering to varied technical needs.

In summary, TrackingMore API contributes to time-saving and cost-effective tracking processes for your business. Just sign up for a free trial!

FAQs on Komon Express Tracking

• How does Komon Express charge?

There are two options to get a quote. 

You can log into the Komon Express website, and enter the information about your packages, including the distribution center, destination, the weight of goods, and dimensions (length, width and height) to inquire about the price. 

Or you can contact Komon Express account managers to get a quotation sheet.

• How to deliver/send my Komon Express packages?

You can send your packages in two ways.

Self-delivery: Deliver your package to a Komon Express outlet or operational center personally.

Driver Pickup Service: Notify the responsible customer manager or receiver to request a driver pickup service.

• How to track Komon Express’s Package?

You can track your shipments at Komon Express official website or with the robust third-party platform TrackingMore.

How to Contact Komon Express Customer Service

Here are ways to access Komon Express customer service.

Contact	Details
Address	5/F, Unit 2, Building 7, Contemporary Electronic Silicon Valley, Jinyinhu Street, Dongxihu District, Wuhan City, Hubei Province, China
Phone	+86 135 5447 1805