#1 E-commerce Order Tracking Solution for Online Marketplaces

Reduce WISMO tickets & support costs

Speed up resolution of delivery exceptions

Empower sellers and satisfy shoppers

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Trusted by leading e-commerce marketplaces worldwide

We focus on creating great outcomes

TrackingMore helps you reinforce your customer-centric strategy, make shopping frictionless, keep customers for life, and thrive with better vendor relationship management.

72 %

Reduction in WISMO Inquiries

65 %

Faster Delivery Issue Resolution

30 %

Reduction in Delivery Exceptions

12 %

Increase in Customer Satisfaction Score

72 %

Reduction in WISMO Inquiries

65 %

Faster Delivery Issue Resolution

30 %

Reduction in Delivery Exceptions

12 %

Increase in Customer Satisfaction Score

Surpass shopper and seller expectations with TrackingMore's Tracking API & Webhook

Deliver the best-in-class post-purchase experience

Foster brand loyalty by incorporating real-time tracking updates with your order status page. Allow shoppers to opt-in to real-time notifications, manage delivery expectations, and incentivize feedback on delivery experiences.

Real-time tracking updates

Automated shipping notifications

Accurate estimated delivery dates

Delivery service satisfaction survey

Empower businesses to easily engage & delight customers

Empower sellers by making selling on your platform stress-free. Use TrackingMore to speed up settlement, enhance customer communication, and facilitate returns management.

Release funds upon receipt confirmation after delivery

Automate distribution of tutorials and warm tips

Auto-refund consumers with good credit scores after pickup and automate returns tracking

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Assist in supply chain & carrier mix optimization

Promptly notify sellers of delivery issues so that they can address them ahead of time. Meanwhile, support continuous improvements in delivery experiences with insightful yet easy-to-digest shipment reports.

Merchant notifications

Transit time by country/carrier

Delivery exception reports

Ensure business integrity and prevent fraud

Prevent falsified deliveries that sabotage your marketplace's reputation - leverage TrackingMore's real-time tracking capability to identify fake tracking numbers and better protect consumers' interests.

Comprehensive shipment dashboard

Standardized shipment statuses & sub-statuses

Auto carrier detection & correction

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TrackingMore is not just another tool – it is a strategic partner for better growth

TrackingMore equips e-commerce marketplaces with a suite of powerful tools to be more customer-centric and turn cautious consumers into regular customers.

Why choose TrackingMore?

Access to 1,200+ Carriers

Take advantage of our global network of 1,200+ carriers from a single and transparent dashboard. Save costs in one integration.

Enterprise-Grade Security

TrackingMore is ISO-27001 certified, and adopts advanced data encryption, representing the highest standards of data security in the industry.

Auto-Detect Carriers

TrackingMore's intelligent system accurately recognizes carriers from the tracking number format and auto-corrects incorrect input.

99.9% API Uptime

TrackingMore offers unparalleled reliability and uninterrupted services, so you can always stay worry-free with our stable tracking API

Fast API Integration

Quickly implement TrackingMore's tracking API with a quick start guide and ready-to-use SDKs in popular programming languages.

24/7 Support

Our industry-leading global support team is available 24/7 to assist and ensure your operations continue smoothly at all times.