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Designed for developers to integrate Ninja Van Malaysia tracking functionality easily.
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Ninja Van Tracking offers its customers comprehensive monitoring services from the customer's closest pickup point through the delivery progress to the recipient’s door. Whether the parcel is sent domestically or internationally, Ninja Van offers a tracking number through which the user can check on their package’s status. This gives a seamless tracking process either through the Ninja Van tracking system or Trackingmore, a premium third-party tracking tool.
The tracking information relaying the status of the Ninja Van packages includes key package details like its origin, immediate location, and significant transit checkpoint. The NinjaVan tracking service also takes note of product returns in case of unsuccessful deliveries and relays the same to the users. In such cases, Ninja Van ensures every party involved in the package’s transit is informed of the status of the deliveries and the necessary actions one should take.
Ninja Van, established in 2014 in Singapore, is a tech-driven express delivery enterprise catering to various businesses across Southeast Asia, including countries like Malaysia, the Philippines, Indonesia, Thailand, and Vietnam. They offer various services, from last-mile deliveries to international shipping and freight handling.
Ninja Van addresses specific business requirements by leveraging API integrations, mass CSV order uploads, bespoke routing methods, and a comprehensive logistics management system. Their delivery solutions perfectly suit online merchants, corporate entities, and diverse online marketplaces.
Ninja Van offers professional logistic services with Fast, Accessible, and Reliable delivery solutions across Indonesia, Malaysia, and Singapore. With customized delivery services and cross-border solutions, Ninja Van promises to deliver your package safely to the destination with guaranteed tracking services.
Ninja Van is among Southeast Asia's leading providers of last-mile logistics services, guaranteeing fast, punctual, and hassle-free delivery. It offers two primary last-mile delivery packages, Ninja Van Pro and Ninja Van Lite.
Ninja Pro is a speedy and flexible Ninja Van shipping service where users can order products from various e-commerce sites and pay after their ordered products are delivered.
The logistics company offers an upgraded security and trust level with guaranteed fast-speed delivery, good parcel handling, and prompt pickups, which is beneficial for any online shopper.
With a commitment to timely deliveries, Ninja Pro gives several benefits to its customers seeking flexibility and efficiency for their online purchases.
These benefits include:
Ninja Lite is a Ninja Van’s fast, secure, and hassle-free package delivery in Malaysia. As a commitment to their customer's convenience, the company still ensures all parcels shipped within Malaysia feature prompt pickups, good parcel handling, and fast-speed delivery.
Ninja Lite also comes integrated with multiple value-added services designed to enhance the shippers and recipients' experience. These services include:
Ninja Van takes pride in its great regional presence within Southeast Asia, and its experienced Ninja operators. As a result, the courier company goes the extra mile to offer customized cross-border solutions, ensuring all international shipments are tailored to the customers' needs.
Additionally, Ninja Van also enjoys its API integration with multiple major platforms, guaranteeing customers the utmost visibility throughout the shipping process. This transparency helps track all international orders effortlessly.
Here is why you should consider Ninja Van for your international shipments.
With Ninja Van's extensive logistic network, its Freight forwarding service is the best anyone can have for importing and exporting products in bulk worldwide. Whether you need to ship products that need special requirements or any other types of products, the Freight Forwarding service is the best for any business needs.
To ensure all deliveries are freight forwarded within the expected timelines, urgent shipments are sent by air, while sea shipping is the best for all bulk packages at affordable shipping options. Customers intending to use the service can also save on shipping costs by hauling parcels to neighboring countries via land transport. Ninja Van also offers rail transport to all remote towns and neighboring areas with rail freight.
Here are many other benefits of choosing Ninja Vans freight forwarding service.
Ninja Vans fulfillment and warehousing is a one-stop service for e-commerce businesses that need inventory management and order processing. With outstanding experience and a great customer-handling team, Ninja Van boasts several fulfillment centers and warehouses within its Southeast Asia network.
Ninja Van's fulfillment and warehousing process commences with the meticulous receipt, inspection, and efficient management of customers' shipments, a meticulous procedure that spans 3 days. Subsequently, orders placed before 2 p.m. are expeditiously forwarded for same-day last-mile transit, while orders submitted after 2 p.m. are promptly scheduled for handover on the following day.
Understanding the need for timely deliveries, Ninja Van works on exceeding its customer expectations by ensuring all orders are dispatched on time. This is in addition to the company’s tracking system providing full visibility and real-time updates on warehouse activities during the warehouse and fulfillment stage.
You can track a domestic or international Ninja Van package through the official Ninja Van Malaysia tracking system or by using a third-party package tracker like TrackingMore.
The Ninja Van tracking system leverages proprietary technology to maintain end-to-end visibility over your package and provide real-time updates.
Here is the procedure to follow when tracking Ninja Van Malaysia parcels.
Ninja Van also lets you track all your international packages through the Ninja Van track and trace tool. Here is how to do this.
Ninja Van ensures you stay informed with automatic and prompt package updates, removing the hassle of manual tracking. These updates offer live location insights directly through platforms like Messenger, Telegram, and Viber. Additionally, with the Ninja account, you have a centralized space to oversee and manage your orders. To access these features, simply sign in on the Ninja Dashboard for NinjaVan live tracking.
TrackingMore provides tracking pages for tracking Nanja Van delivery specific to different countries. Here is the procedure to Track Ninja Van Malaysia packages on the TrackingMore platform.
For international packages, TrackingMore will display all the tracking information on the same page detailing both country of origin and destination.
TrackingMore is a powerful parcel tracker for tracking Ninja Van parcels.
TrackingMore has an auto-detect function that allows it to track packages from 1,100+ carriers. As Ninja Van often uses other 3PLs to fulfill its deliveries, you can use TrackingMore to conveniently track your packages without having to switch from one carrier to another's package tracking page.
Moreover, if you are an e-commerce seller who is looking for perfect tracking solutions, TrackingMore makes it possible for you can create a branded tracking page, which increases your brand's visibility and from which you can upsell and cross-sell to your customers. TrackingMore also provides automatic shipment notifications by email or SMS, which can update your customers on the latest status of their parcels.
The Ninja Van tracking number is a unique code used to identify each shipment for easy delivery process management, which is used to track the package.
Ninja Van Malaysia tracking numbers come in a series of 15 to 18 alphanumerics. However, the exact number format varies. The alphanumeric combinations contain letters as prefixes such as the “NJV” OR “NV” which show the parcel was sent with Ninja Van, and the “MY” or “MYML” representing Malaysia.
Here are some examples of Ninja Van Malaysia tracking numbers.
- MYNJV00400382209
- NVMY23007000005122
- NVMYMLSSB000000901
Note: Ninja Van tracking numbers can be in various formats. Here is how to check your Ninja Van tracking number. The Ninja Van tracking number is usually indicated in emails and notifications sent to you regarding the shipment. If the tracking number is missing, check for it in the emails and alerts from the sender. If you cannot find the tracking number or if it is rejected as invalid, then contact the sender or Ninja Van support.
Here is what various Ninja Van status updates mean.
Status |
Meaning |
On-Hold |
The package is on hold due to inaccurate details, i.e., the recipient's name, phone contact, and address. |
Re-attempt |
The initial delivery failed. The re-attempt is subject to a policy agreed upon by the seller and Ninja Van. |
Delayed Shipment |
The shipment has been delayed by unforeseen circumstances. |
Return to Sender (RTS) |
Delivery failed repeatedly, and the parcel was returned to the sender. |
Canceled |
The order has been canceled. |
Staging |
Ninja Van drivers are awaiting the shipper to confirm the pickup reservations. |
Pending Pickup |
The shipper has committed to the pickup by a particular time. |
Van En Route to pick up |
A van has been dispatched to pick up the parcel. |
Pickup fail |
The pickup has failed, and the order is now waiting to be rescheduled. |
En Route to Sorting Hub |
The parcel has been picked up and is on the way to Sorting Hub. |
Arrived at Sorting Hub |
The parcel has reached Sorting Hub. |
On Vehicle for Delivery |
The parcel has been loaded onto the delivery vehicle and is en route to its final destination. |
Completed |
Delivery has been successfully completed. |
Pending Reschedule |
Delivery failed and is awaiting rescheduling for the next attempt. |
Transfer to 3PL |
A cross-border item has been handed over to a third-party logistics provider. |
Arrived at Distribution Point |
The parcel has reached a local distribution facility. |
Pending Pickup at Distribution Point |
The parcel is ready and waiting for the recipient to collect it from the distribution facility. |
Ninja Van offers a RESTful tracking API and webhook that simplifies the integration of the tracking function into your own project. Ninja Van's tracking APIs automate faster delivery of shipment statuses and support APIs Client Libraries for PHP, Node.js, Java, C#, Python, Ruby, and Goland. However, TrackingMore's tracking API offers a better choice.
TrackingMore API supports over 1,100 carriers, providing a seamless tracking experience for you and your customers. By integrating TrackingMore's API into your system, you can monitor millions of packages. Not only that, you can design your own branded tracking pages for cross-selling, thus increasing your business revenue.
The following are some supported features of TrackingMore API.
TrackingMore, a powerful third-party tracking tool, has successfully served over 300,000 happy customers worldwide. You, too, stand a chance to be one of them and give your customers a superior post-purchase experience. Enhance your service and sign up for an account today.
To use the NinjaVan Dashboard,
1. Log into your account.
2. Select the [Tracking] option from the side navigation bar.
3. Enter the delivery name, partial tracking ID, or phone number in the dialog box that appears.
4. Click the [search] button for your updates on the package status.
Ninja Van keeps excellent delivery time which varies for different destinations.
Destination | Delivery time |
Within Metro Manila | 1-3 days |
Greater Metro Manila | 3-5 days |
Provincial areas | 7 working days |
Though Ninja Van promises to deliver your package expeditiously, sometimes it is held up by disruptions of nature, customs clearance issues, or an overwhelmed system during the high season.
Contact customer support on chat or email for assistance when the parcel takes too long. If the package is lost and you wish for compensation, lodge your complaint 10 days after the date of successful collection with no updates from the Ninja delivery team.
Ninja Van delivers from Monday to Saturday, 9 A.M. to 10 P.M., except on public holidays. Ninja Van will not deliver on Sunday. Reschedule delivery to the next possible working day if you cannot take delivery on Saturday.
For assistance or inquiries related to Ninja Van services, you can reach out directly to their dedicated support team at the contact number +60 111 722 5600.
Contacting Ninja Van customer service is an effortless process. Here are the channels you can reach Ninja Van customer service.
Channel |
Detail |
Telephone hotline |
+60 111 722 5600 ( 8.00 AM-8.00 PM Monday to Saturday, except on public holidays.) |
Online inquiry form |
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