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Track Your Package

Track your packages and receive real-time updates from carriers worldwide. Enter your tracking number now!

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Branded order tracking solution

Boost customer satisfaction and brand loyalty with a seamless post-purchase experience.

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Package tracking API and webhook

Designed for developers to seamlessly integrate order tracking functionality and real-time updates.

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Order tracking App for Shopify

Best Shopify App for real-time order tracking; boost customer loyalty with branded tracking page and notifications.

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Built to track all 1,346 carriers you need

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Built to track all 1,346 carriers you need

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Track Your Order

Please enter your tracking number and click the "Track" button to check the latest status of your parcel.

You will get the following information:

  • Current Status: The current location and processing status of the parcel.
  • Transportation Details: View the detailed transportation path of the parcel and learn more about each logistics node.
  • History: Check all the history of the package from shipment to current status.

TrackingMore's Order Tracking for Business

Effective order tracking is crucial for maintaining customer satisfaction and operational efficiency. It allows businesses to monitor shipments in real time, ensuring timely deliveries and providing customers with up-to-date information.

1. CSV File Import:

  • Sign up for a TrackingMore account.
  • Log in to the TrackingMore's admin portal.
  • Navigate to the Shipment Dashboard section.
  • Click the "CSV Import" button and upload the CSV file containing the order numbers and carrier codes.
  • Once the upload is complete, you can export the CSV file, selecting the fields you want to view.

2. API Interface:

  • Visit TrackingMore's API Documentation for API usage instructions and sample code.
  • Integrate the API interface into your system according to the instructions in the documentation.
  • Perform mass order tracking through the API and get real-time tracking information.

>>> Learn more about the #1 Global Shipment Tracking API

What is a Tracking Number?

A tracking number is a unique identifier assigned to a package when it is shipped. This number is used to monitor the shipment's progress from the moment it leaves the warehouse until it arrives at its destination. Each tracking number is specific to the courier handling the shipment, ensuring precise and reliable tracking information.

How To Find Tracking Number

Your tracking number can typically be found in the shipping confirmation email sent to you after your order has been processed. It may also be available in your account on the retailer’s website under your order history or in any correspondence from the seller regarding your shipment.

What Does a Tracking Number Look Like?

  • Format: Tracking numbers vary in format depending on the courier. They can be purely numeric, alphanumeric, or include special characters.
  • Examples:
    • UPS: 1Z999AA10123456784
    • FedEx: 123456789012
    • USPS: 9400 1000 0000 0000 0000 00
    • DHL: JVGL123456789012345

How To Track a Package Without a Tracking Number

Tracking a package without a tracking number can seem challenging, but many courier services offer solutions to help you monitor your shipments. Here are a few methods to consider:

  1. Use Courier-Specific Services:

Many courier companies offer specialized services that allow you to track packages without needing a tracking number.

  • UPS My Choice: UPS My Choice is a convenient service that lets you manage and track your packages without a tracking number. By signing up for UPS My Choice, you can:
    • View all incoming and outgoing shipments associated with your address.
    • Receive delivery alerts and updates via email or SMS.
    • Reschedule deliveries or reroute packages to a different address.
    • Get a delivery planner to see all your packages in one place.
  • USPS Informed Delivery: USPS Informed Delivery is another excellent service that provides visibility into your incoming mail and packages. With this service, you can:
    • Receive daily emails showing images of the exterior of letter-sized mailpieces.
    • Track and manage packages without needing a tracking number.
    • Access a dashboard with details about your mail and packages.
    • Schedule redelivery or provide delivery instructions.
  1. Contact the Sender:

If you don’t have a tracking number, contact the sender or the retailer from whom you made the purchase. They often have access to the tracking information and can provide updates on your shipment status.

  1. Use Alternative Identifiers:

Some courier companies allow you to track packages using alternative identifiers, such as:

  • Order Number: Enter the order number from your purchase confirmation email on the courier’s tracking page.
  • Reference Number: Some shipments can be tracked using a reference number provided by the sender.
  1. Visit Your Local Post Office or Courier Office:

If you’re expecting a package and haven’t received a tracking number, visit your local post office or courier office. Provide them with your address and any relevant details, and they may be able to help you locate your package.

How To Track a Package With Order Number?

Tracking a package with an order number can be different from tracking it with a tracking number. While a tracking number is usually provided by the shipping carrier, an order number is given by the retailer. Here's a step-by-step guide on how to track your package using your order number.

  1. Go to the website of the retailer or platform where you made the purchase.
  2. Log in to your account using your credentials.
  3. Navigate to the "Your Orders" or "Purchase History" section.
  4. Locate the specific order you want to track using your order number.
  5. Click on the order details or view order information. 

In many cases, the order details page will provide you with a tracking number. If a tracking number is provided, you can use it to track the package on the carrier’s website.

E-Commerce Platform Order Tracking

E-commerce Platform order tracking allows customers to monitor the status and location of their online purchases in real time. Here is how to track your orders on some renowned e-commerce platforms.

Amazon Order Tracking

To track your orders on Amazon, please:

  1. Go to the Amazon website and log in to your Amazon account.
  2. Click on "Returns & Orders" to get your order list.
  3. Find the order by searching the order number.
  4. Click on "Track Package" to view the tracking details and status of your package.

However, tracking your Amazon order on TrackingMore is the best alternative since you don't need to log in any account, just with the tracking number of your parcel, you can get the latest status of your Amazon order in one second.

eBay Order Tracking

To track your orders on eBay, please:

  1. Go to the eBay website and log in to your eBay account.
  2. Click on "Purchase History" to get your order list.
  3. Find the order using the order Number.
  4. Click on "Track" to view the tracking information of your package.

TrackingMore supports eBay order tracking as well.

Walmart Order Tracking

  1. Go to the Walmart website and log in to your Walmart account.
  2. Go to “Account” and then click on “Purchase History”.
  3. Use the order number to find the specific order.
  4. Check for tracking information within the order details.

Track your Walmart order on TrackingMore with your tracking number.

Online Order Tracking Tips

  • Check Confirmation Email: Often, the order confirmation email sent to you after purchase includes tracking information or a link to track the order.
  • Contact Customer Support: If you cannot find tracking information using the order number, contact the retailer’s customer support for assistance. Provide them with your order number, and they can help you track your package.
  • Use Mobile Apps: Many e-commerce platforms have mobile apps with push notifications for order tracking.
  • Use Retailer's Tracking Portal: Some retailers have their own tracking portals where you can input your order number to get tracking updates.

For e-commerce retailers or platforms looking to upgrade their tracking capabilities and enhance their customer post-purchase experience, TrackingMore is the ideal solution. It enables seamless monitoring and management of all packages in one place. Whether it's reducing WISMO (Where Is My Order) queries, sending automated shipping notifications, or creating a branded tracking page, TrackingMore streamlines these functions to improve efficiency and customer satisfaction.

Best E-Commerce Order Tracking Software

Common Tracking Statuses

Understand the different tracking statuses and what they mean for your shipment's journey.

Tracking Statuses

Explanation

Order Received

Your order has been received and is being processed.

In Transit

Your package is on its way to the destination. It may pass through several locations before reaching you.

Out for Delivery

Your package is with the courier and will be delivered to you shortly.

Delivered

Your package has been delivered to the specified address.

Delayed

There has been a delay in the shipment. 

Exception

There is an issue with your delivery. This could be due to an incorrect address, customs hold, or other reasons. 

 

Frequently Asked Questions

What should I do if my tracking number isn’t working?

Ensure you’ve entered the correct tracking number. If the problem persists, please verify the number with the sender or the retailer. You can also try contacting the courier directly for assistance. If you still encounter issues, feel free to reach out to our 24/7 support team for guidance.

Why is my package delayed? 

Delays can occur due to various reasons such as weather conditions, customs processing, or logistical issues. We recommend checking your tracking status regularly for updates. For more detailed information, please contact the courier or the sender directly.

Can I track multiple orders at once?

Yes, you can track multiple orders at once by entering or pasting the tracking numbers in a batch. Simply use a comma or space to separate each tracking number. Our tracking system will automatically recognize the corresponding carriers and statuses, making it convenient and fast. Business users can also perform batch order tracking using CSV file import or through our API interface.

Does TrackingMore offer API access?

Yes, TrackingMore offers robust API access. Our API integrates seamlessly with 1,300+ global carriers, enabling automated tracking and real-time updates within your existing systems.

What kind of shipping alerts does TrackingMore provide?

TrackingMore offers custom alerts and notifications to enhance customer satisfaction. Businesses can send shipping notifications directly to customers via email or SMS and use webhooks to notify their internal systems of shipment updates.

What other services does the TrackingMore order tracking solution provide?

TrackingMore offers a comprehensive Dashboard to easily manage and monitor your orders, Branded Tracking Pages to enhance customer experience, and Advanced Analytics for detailed shipment insights.

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How businesses transform tracking with TrackingMore API

Explore the transformative impact of TrackingMore on different industries. See how our robust tracking solutions boost efficiency and customer satisfaction.

Solution for online retail industry

Provide a completely seamless branded buyer's journey with TrackingMore. Our platform is designed to make online retail operations fast and more efficient so that your customers can have the perfect post-purchase experience.

Reduce WISMO calls
Provide branded experiences
Cut down operational costs
success-story_shein-logo

"TrackingMore's tracking API has everything we need to relieve our customer team of the pressure caused by tons of WISMO requests, while fulfilling our customers' needs for higher shipment visibility." - Min Chen, Senior Supply Chain Analyst, Shein

5xEfficiency improved
60%WISMO calls reduced
Read their story
success-story_shein-logo

"TrackingMore's tracking API has everything we need to relieve our customer team of the pressure caused by tons of WISMO requests, while fulfilling our customers' needs for higher shipment visibility." - Min Chen, Senior Supply Chain Analyst, Shein

5xEfficiency improved
60%WISMO calls reduced
Read their story

Solution for online retail industry

Provide a completely seamless branded buyer's journey with TrackingMore. Our platform is designed to make online retail operations fast and more efficient so that your customers can have the perfect post-purchase experience.

Reduce WISMO calls
Provide branded experiences
Cut down operational costs
success-story_shein-logo

"TrackingMore's tracking API has everything we need to relieve our customer team of the pressure caused by tons of WISMO requests, while fulfilling our customers' needs for higher shipment visibility." - Min Chen, Senior Supply Chain Analyst, Shein

5xEfficiency improved
60%WISMO calls reduced
Read their story
success-story_shein-logo

"TrackingMore's tracking API has everything we need to relieve our customer team of the pressure caused by tons of WISMO requests, while fulfilling our customers' needs for higher shipment visibility." - Min Chen, Senior Supply Chain Analyst, Shein

5xEfficiency improved
60%WISMO calls reduced
Read their story

Transform Your Shipment Tracking Today

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