USPS Order Tracking

USPS Order Tracking

Whether you are sending or expecting a package, USPS order tracking is vital. This service lets you know the item's whereabouts, the shipping events it experiences, and when to expect it. 

USPS tracking service is a free package monitoring service available online depending on the mail class. It means that not all packages can be tracked at no charge automatically, some mail and parcel services will require additional payment to enable tracking.

Customers can also purchase extended tracking history with an additional 6 months up to 10 years access through USPS Tracking Plus®. This service starts at $0.99 and can be purchased online through USPS Tracking®. It is available for both domestic and international products including Priority Mail Express service, Priority Mail service and Parcel Select service.

Which USPS Mail and Parcel Services Can Be Tracked?

Knowing which USPS mail and parcel services are trackable can help you choose the ideal service to ship your packages.

USPS Tracking®, as mentioned in the previous section, is a cost-free method of tracking certain package classes that this national courier ships. This service is automatically applied to shipments sent or received through Priority Mail Express, Priority Mail, USPS Ground Advantage, Media Mail, Parcel Select Non-presort, Library Mail, and Bound Printed Matter.

Additionally, other trackable shipping services available are USPS Marketing Mail and First-Class Mail (letters and flats). The only caveat is that tracking for these two classes is available on the condition that you purchase a trackable extra service like Certified Mail or Registered Mail.

USPS Tracking Plus®, offering enhanced tracking capabilities, is not included by default with any shipping class. It can be accessed for select services upon payment.

• Priority Mail Express
• Priority Mail
• USPS Ground Advantage
• Parcel Select Non-presort
• Library Mail
• Bound Printed Matter
• Media Mail

How Do I Add Tracking to My USPS Order?

The United States Postal Service has made it convenient for customers to add tracking functions to their USPS orders online and offline at a post office.

Tracking USPS orders online is easy. 

1. Visit USPS.com and sign up for an account that will allow you to access the full range of USPS online services. 
2. Proceed to log into the account you created and select the mailing or shipping service that satisfies your needs. 
3. With the service selected, you can now print out the shipping labels from your home or office. USPS includes the tracking number for the service you selected on the label. 

If you would like a way to track your USPS order offline, visit your local post office, go to the retail counter and pay the postage for the trackable USPS shipping product or buy an extra tracking service you’d like to use. Once it’s successful, the tracking service will automatically activate, allowing you to track the USPS order.

How To Track USPS Order

Tracking USPS orders helps the sender and the recipient to know shipment milestones in real time. To track a USPS order, you can use the courier’s provided channels or a reliable third-party platform like TrackingMore.

Personal

• USPS

Both senders and recipients can track an order using its tracking number. The following are USPS official package tracking methods.

• Online 

1. Visit the USPS official website.
2. Scroll down the homepage to locate the package tracking query box. 
3. Type in the item’s tracking number and click on the search icon.
4. Wait for the USPS.com tracking mechanism to load the tracking results on a new page.

• By Text

1. Open your mobile phone’s texting app and create a new SMS.
2. Type in your package tracking number in the body of the text.
3. Send the text to 28777 (2USPS).
4. USPS will send your package’s latest tracking status via text. Please note that standard rates may apply.
5. You can also send your tracking number and keywords to 28777 (2USPS) to receive specific updates from USPS.

• By Phone

1. If you prefer calling in to track the status of your package, call the number 1-800-ASK-USPS® (1-800-275-8777). The USPS customer service team is reachable every weekday 8 AM to 8:30 PM ET and Saturdays from 8 AM to 6 PM ET. 
2. USPS also provides the phone number 1-800-877-8339 for telecommunication devices for the Deaf/Teletypewriter (TDD/TTY) to call and track packages.

• By Smartphone

1. Download and install the USPS Mobile app from the App Store or Google Play Store.
2. Open the app and add the tracking number to the search field or click the Track button and enter your package’s tracking ID.
3. Another option is to scan the item’s barcode or a QR code to track the package. USPS will retrieve the package’s current status and shipment history and estimated delivery date.

USPS understands how crucial it is for customers to save time tracking their packages. Therefore, the courier also allows you to set up and receive automatic notifications of your packages through email and text. You can activate this service by clicking the corresponding option when tracking packages on the official USPS website. It’s noted that Email and text updates are only available for 14 days.

• Through TrackingMore

TrackingMore is a robust third-party package tracking platform that simplifies USPS order tracking. The website allows you to know a package’s current status and tracking history with just a few clicks. 

Use the following process to get the latest information on your USPS mail or parcel.

1. Visit the TrackingMore website.
2. Click “Carriers” on the homepage.
3. Scroll down and type USPS in the query box and click the search icon.
4. Select USPS Tracking depending on your package’s destination.
5. Enter the package’s tracking number and click “Track” to retrieve tracking information.
6. TrackingMore will load a new page with the package’s current status and full tracking history.

TrackingMore helps individuals and businesses track their USPS packages for free with just the tracking number. No registration or login is necessary to use the TrackingMore website.

Business

For business, when shipping with USPS, it is important to embrace ways to simplify order tracking so that you can monitor the shipping journey of each order and respond to exceptions timely. USPS has an exclusive tracking API that you can implement on your website to collect package tracking information.

Another alternative is TrackingMore, which offers an advanced multi-carrier shipment tracking API, supporting 1334 carriers including USPS. This API allows for a consolidated tracking experience across all your shipments, eliminating the necessity to individually integrate each carrier's API. Additionally, TrackingMore's tracking webhook provides prompt notifications for crucial shipment updates, such as exception.

TrackingMore is a comprehensive shipment tracking solution, which features branded tracking pages, automated shipment notifications and a suite of advanced features tailored to your eCommerce business. Over the years, it has been trusted by many famous international brands like Shein, Aukey and DJI, etc.

Enhance your team's logistics management and elevate post-purchase service by registering for a TrackingMore account, which includes a 14-day free trial.

FAQs on USPS Order Tracking

• What should I do if a package I’m waiting for hasn’t shown up in my email or dashboard?

The USPS email and dashboard only display tracked packages associated with your physical address. If a package does not show up, it may be because it was not assigned a tracking number when it was shipped. Another possible reason for this is a system delay. To manually add the package’s tracking number to your dashboard, click the “Packages” tab in your account and use the Add USPS Tracking Number or Traceable Indica ID+ feature.

• Why am I not receiving any email or text notifications about my package?

There are several reasons why you might not be receiving email or text notifications about your package.

1. USPS may not have new information to share if the package hasn't been scanned since the last update.
2. You might have entered an incorrect email address or phone number when setting up your notification preferences.
3. The notifications could be going to the junk or spam folder of your email account.

• What should I do if I received my package but it was not scanned as delivered?

USPS may deliver a package but fail to update the delivery scan. In this case, the sender can contact the company to request a refund for the USPS Tracking fee paid but not the postage fee. Please note that this refund request is only applicable to USPS Marketing Mail parcels.